2021 HYUNDAI KONA Complaints

View complaints related to 2021 HYUNDAI KONA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2021 HYUNDAI KONA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 HYUNDAI KONA ELECTRIC
    - Chula Vista, CA

    On 8/11/21, I tried to start my Hyundai Kona EV, and it displayed the high voltage warning . The car would not start or go into gear and had to be towed to the dealership. We purchased the car in May 2021, and it had about 3000 miles on it at the time. At the dealership, the mechanic diagnosed it as a faulty battery and indicated that the whole LG battery underneath for the electric car would need to be replaced. After doing further research, there is already a recall on the 2018 to 2020 models for the same issue, with the battery catching fire in some instances. The car has the same battery a the 2018 to 2020 models. The guidance for those model years has been to park the car outside, in case there is a fire. We live in an HOA condo (and do have the option to park outside our garage). As of today, there is no ETA of a fix for a new battery. If they end up replacing it with another LG battery with the same faulty cell issues, I feel like this is a danger to my and my family's lives. Due to the battery issue, they also quit selling the Kona in Korea in April, a full month before we purchased our car. They sold us a car with a known issue. I want them to buy back this car, due to the safety issues.

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - harvest, AL

    on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY , I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON ,who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - Charlotte, NC

    Transmission slip out of park I was at a complete stop in park got out of the car to get my purse an as I pull the hacker it was still locked so I came around and reached in the car to turn the car off an as I attempted to pull the key out the car started roll back drugged me about 150 feet down the inbank.

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - Sevierville , TN

    The manufacturer is taking 2 long to repair or replace the engine. They started the recall at end of April. In may my mycarfax told me about recall and the manufacture didn't send anything out in the mail about the recall till almost end of June. They are taking 2 long to fix this engine. I drive daily for my job. Sometimes 4,000 miles a month. I need this recall fixed now.

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - Exton, PA

    Tire installed as new OEM on Hyundai Kona with 650 miles. Driving at 40 mph and sidewall of tire blew out. Tire did not strike any object or curb. 215/55R17

    Source: NHTSA WEB SITE
  • 2021 HYUNDAI KONA
    - Mansfield, OH

    The contact owns a 2021 Hyundai Kona. The contact received notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that the part was not yet available. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 HYUNDAI KONA
    - Covington, LA

    The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the message for oil change due in 28 days was displayed on the instrument panel. The manufacturer was notified of the issue. Parts distribution disconnect. The failure mileage was approximately 8,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 HYUNDAI KONA
    - PORT MOMMOUTH, NJ

    The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 HYUNDAI KONA
    - WINTER PARK, FL

    The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 HYUNDAI KONA
    - East Hampton, CT

    I had a flat tire (passenger side right front tire). Triple AAA removed tire and replaced with my spare tire. While driving to the Hyundai dealership, massive clouds of smoke poured out of my exhaust pipe in rear of car. I also had trouble steering the car. The result of using the spare tire burned the transmission fluid (also contained metal shavings). The transmission had to be replaced along with the fluids in my car.

    Source: NHTSA WEB SITE