2020 HYUNDAI KONA Complaints
View complaints related to 2020 HYUNDAI KONA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2020 HYUNDAI KONA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 HYUNDAI KONA- Northampton, PA
The vehicle all shut off as I slowed down for a stop sign. Put in Park turn the key off restarted it got to the next stop sign same thing. Also the red light same had to shut it off put it in put in Park shut off and then restart and step on the gas so I can get through before a car hit me. Happened several times till I finally got the car home done it started knocking loudly and shut off just as I got into my driveway. Check the oil. The oil is fine. Occasionally the oil light would come on if you put in Dr.. It is knocking really loud. The engine light keeps flashing constantly. I called Brown Dobb Hyundai in Easton Pennsylvania. They told me this recall has nothing to do with my car because of the VIN number. But everything that is happening to it is is under recall 187. But because of the VIN number they are insisting it’s not my car. What can I do before I get in an accident? I don’t have any other cars to rely on. I have a son with Autism and I am a single mother. What else can I do? I had this car not even three months.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Northampton, PA
Engine light comes on starts flashing as well as the oil light occasionally. If you slow down or have to stop it completely shuts down you have to put in park and restart the car to get anywhere and start stopping in front in the middle of traffic. So if you slow down to go up a hill or anything, it just stops completely. Also making a clicking or grinding sound not sure.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- NEWPORT, RI
I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Kenosha, WI
On February 27, 2026, my 2020 Hyundai Kona (Recall 203) suffered a catastrophic engine stall while driving, requiring an emergency tow. The dealership (Rosen Hyundai) and Hyundai Motor America are refusing to perform the Safety Recall 203 remedy unless I first pay $4,715.26 for a timing repair. I was also required to pay $453.05 for wiring repairs just to "enable" the recall test, yet the recall remains unaddressed because of a financial paywall. I am reporting an obstruction of a federal safety recall by the manufacturer.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Daily City, CA
The contact owns a 2020 Hyundai Kona. The contact stated that during a regular maintenance visit, the contact was informed that there was a leak coming from the front axle transfer case, which was initially unrepaired. The vehicle was subsequently taken to a dealer in Colorado, where the seal was replaced. However, while an oil change service was being performed later, it was discovered that the failure recurred because the previous repair was performed incorrectly. The first failure was for an inoperable seal, and the second failure was due to an improper repair. The third inspection confirmed that the seal had not been installed correctly during the prior service. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 HYUNDAI KONA- New York, NY
Basically normal driving the car stalled. It slowed to a stall. I had to restart the car. This has happened a couple to times.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- West Nyack, NY
On 3/29/26 my Kona caught fire while parked in the front left side of the engine and burned completely within eight minutes. This is not an electric car. Prior to that I drove the car all day with no incident. It was later in the evening around 5:40 PM. I had driven from my house to a restaurant which is about 6.8 miles from my house. I parked my car and then my son-in-law noticed that my engine was smoking. My husband went to check to see if it was the radiator, but he noticed that it was fire and we called [XXX] . I know there are no recalls for my car, but I wanted to report it to you. The car only had 44,900 miles on it and was only serviced by West Nyack Hyundai. The last service was on 1/19/26. If you have any questions, you can email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Murfreesboro , NC
My car was taken in as a part of recall bulletin 203 for improperly heated piston rings treated pistons rings that result in premature engine failure and possible fire on 12/5/25. The knock sensor test was performed and the KSDS software was installed. On 3/12/26 my daughter who was on the way home from a trip called because her checking engine light started flashing and the engine was knocking. We had it towed to Hyundai and they are denying service under the recall stating improper codes yet one of the codes is P1327 KSDS detection which is related to the rod bearing failure the car currently has. They are trying to make me pay $4600 out of pocket plus the tow bill when this is directly related to the recall.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Chino Hills, CA
My 2020 Hyundai Kona (VIN: [XXX] ) has a persistent engine stalling safety defect that matches Recall 203 (22-01-042H, NHTSA Campaign 21V301000 – Nu 2.0L Atkinson Engine Inspection and Replacement). The recall addresses improperly heat-treated piston oil rings causing cylinder bore scuffing, accelerated oil consumption, abnormal knocking, and potential engine stall while driving (increasing crash/fire risk).I first brought the vehicle to Corona Hyundai for repeated stalling while driving. They performed the recall vibration inspection and software update (Campaign 974), stated the test passed, and declared the vehicle "fixed", safe and "good-to-go" Immediately after pickup, the stalling returned worse: approximately 60-80 miles later on XX near the XXX exit (four-lane high-speed highway), the engine completely stalled at 65 mph while merging for an exit. This caused vehicles and semi-trucks behind me to swerve dangerously and very nearly collide with me. The vehicle stalled four more times on the way to my destination in [XXX] .I then took it to the nearest dealer, Carlsbad Hyundai for safety reasons. They performed the vibration inspection again, which also "passed," yet the real-world symptoms would continue unchanged: accelerated oil consumption (I monitor the dipstick and refill regularly), sputtering, knocking noises, and complete engine stalls (dozens of incidents, especially on local roads and turns). The vehicle remains undrivable due to imminent stall risk while moving and putting myself, my passengers and other commuters at high risk of severe injury or death.Both dealers and Hyundai Customer Care (Case #XXX) have refused further action, stating the vibration test passed, they cannot duplicate the concern, and no additional claim can be submitted for engine replacement. Hyundai's TSB [XXX] requires only the vibration inspection; engine replacement is authorized if "NO PASS" – no separate oil consumption test or monitored drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Source: NHTSA WEB SITE -
2020 HYUNDAI KONA- Clover, SC
The contact owns a 2020 Hyundai Kona. While the contact’s son was driving the vehicle on the highway at an undisclosed speed, there was a knocking sound coming from the engine and the vehicle failed to stop as intended. The gear shifter was shifted into neutral(N) and restarted; however, the engine failed shortly afterwards, and the vehicle was unable to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with piston rings failure and low engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, where it was confirmed that the VIN was included in NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair was already performed. The approximate failure mileage was 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE