2021 HYUNDAI KONA Complaints

Rear camera is not working properly. Either I have a blurry image or a black screen when in reverse position.

The shark fin antenna came off at 55 mph going down the highway. The dealer who sold me the 2021 Kona SEL, tried to blame us for it, saying there is no way to know if you hit a bird etc. They stated it would cost me about $1,300.00 to repair this. My response was, are you serious? we have had this car for less than 3 months and this is your answer. So i went to a certified Hyundai dealer, both gave the same response, but added our tech is trained to spot defects and said the screws would not be shown, it would have ripped the entire unit from the car if it came off due to a defect. which is entirely untrue. Both dealers added that they had never even heard of this happening before, so they referred me to contact Hyundai corp to open up a registered complaint. The response I got was the dealer was the one who makes the ultimate decision. she gave me a link to buy direct from Hyundai as soon as I stated I would make a complaint here. Then I asked her the same thing I asked both dealers, why are you denying this? This is a very common issue. I also added that if the truck behind us was struck by the antenna ripping off, I would be in court to sue them. I then added it will only be a matter of time before injuries or death from this occurs and that will end up with all of the complaints being used in court to force you to comply. I ended up finding a better deal from a Hyundai dealer than the one she gave me. I performed the repair myself. the repair cost me about 300 dollars. I also want to ad that when i used AI to ask how to tell if the antenna was defective, the explanation and pics were exactly identical to the pictures I took. as this was during warmer months I felt very happy a person on a motorcycle was not hit. People need to research this on their own before purchasing this auto in my opinion.

2021 Hyundai Kona check engine light came on while driving, within 10 minutes oil light and battery light came on and at the same time these lights came on the car stopped working. The engine stalled, leaving the car stuck in the middle of the road. The car turned off, and would not turn back on properly. The car had to be towed to a mechanic where it was discovered that the engine had no oil in it and no longer starts or runs. The car was not yet due for an oil change, there were no oil leaks found, and it seems like the engine burned the oil faster than it should have. The car was functioning properly up until the day of the event, with no issues or warning signs present. There is a recall associated with this model and year relating to engine damage, with the campaign number 21V301000, but there is no recall for this car's VIN. The car stopped driving in the middle of the road which could have easily caused a crash and now the engine needs to be completely replaced.

The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to pay for 60 percent of the parts and labor cost to repair the vehicle. The contact declined the offer provided by the manufacturer. The approximate failure mileage was 86,612.

Antenna is poorly designed and falls off. A quick internet search shows this is a common problem across thousands of Hyundais and Kias (same company). Because drivers are more and more dependent on GPS and radio based emergency notification AND vehicles more and more depend on interactive troubleshooting and reporting this is a safety issue. The manufacturer is aware of it, and it should at the very least be covered under warranty. Because it is a wide spread problem that many dealers appear to be refusing to repair even under warranty it should be a recall issue. My local dealer denied it was a warranty issue, but I have appealed their decision with Hyundai. It should be a safety recall issue.

The contact owns a 2021 Hyundai Kona. The contact stated while driving at undisclosed speeds, the vehicle started accelerating slowly. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an abnormal dinging sound coming from the vehicle. There was no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced, and the vehicle was experiencing excessive oil consumption. The mechanic recommended additional testing. The contact declined the additional diagnostic test. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 35,000.

The contact owns a 2021 Hyundai Kona. The contact stated that upon taking the vehicle in for service, she was made aware that the engine oil was abnormally low even though the oil had recently been changed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 94,000.

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle downshifted unintendedly. The check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission piston ring had failed. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 96,000.

While driving on the interstate highway the engine stopped. The circumstances surrounding the failure matched those for Kona VINs that were recalled.

I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.