2021 HYUNDAI KONA Complaints
View complaints related to 2021 HYUNDAI KONA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2021 HYUNDAI KONA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 HYUNDAI KONA- Beverly, MA
Transmission has hard shift sometimes, and disengages in other times. It's very irratic.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Orlando, FL
I bought this car for my daughter we bought used low miles in May 2023. She got her first oil change in August 2023, in November on her way back to college her car seized up and stop working on the highway. Dealership said missing oil plug. Had to replace with new engine. Insurance company drops us, and new insurance is double. Second oil change July 2024. I noticed oil spots on my new driveway, she takes to dealer, again oil plug gone and hole in oil pan. This is crazy!! If I wouldn't have seen the oil spots on driveway she would have blown up anothe engine. She parks on gravel lot, can't see oil drips. Internet full of these stories. I can't afford this car. Thousands of dollars in increased insurance, driveway repair, car repair, not to mentoin the anxiety. This car has doubled insurance rates, ruined two paver driveways, and over $1000 each time in repairs. This needs to be fixed. This is dangerous. I spoke to dealership and there only advice was to bring to dealership for oil changes. This company needs to recall this defect with the oil plug/pan
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- LINCOLN, NE
Told previous recall on engine was not needed on this vehicle while vehicle has same stalling issue that caused previous recall on engine. On july 5 2024 engine locked up nearly creating a wreck. Previous recall clearly is wider spread than hyundai is admitting. Now my car that is 8000 miles out of warranty needs an engine they claimed was not affected by previous recall but has same issue and originally fell under previous recall.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Detroit, MI
The contact owns a 2021 Hyundai Kona. The contact stated that on several occasions while driving at various speeds, he observed white smoke emanating from the rear of the vehicle. Additionally, on several occasions, while driving at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown software needed to be updated. The vehicle was repaired but the failure persisted. Lastly, the contact stated that while turned off the vehicle would not turn on. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HYUNDAI KONA ELECTRIC- Walton, KY
My vehicle has said, refill inverter coolant, I took it in a couple of days ago and they said there is an open recall and they would fix it. They called me back after I dropped it off and informed me that they did not have the specific coolant, and no one in the area did. Over the past couple days, my vehicle has had issues turning on.
Source: NHTSA WEB SITE -
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2021 HYUNDAI KONA- Boca Raton, FL
The braking system malfunctioned. Son was driving it, brake light came on, brakes started sinking randomly. Vehicle is very slow to get vehicle to stop and had to hit brake pedal hard to even get vehicle to slow down. Opened the hood to verify if there was brake fluid, it was low. Put brake fluid in and tested brakes, a pinhole was spraying brake fluid. Took to get a diagnostic of the vehicle. In addition to the pinhole leak, diagnostics showed that where the brake lines attach there is a leak at two of the components/areas, and told the vehicle would need new brake lines. We did not repair it at the place that performed the diagnostic. We are towing it to a Hyundai Dealership for inspection this week 3/21/2024. We have spoken to Corporate and were given a case number. No other inspections have taken place. Brake warning light came on last week. Malfunctioning brakes are a safety risk for everyone.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Cincinnati, OH
My 2021 Hyundai Kona AWD will not operate. It only has 18,000 miles on it and I bought it new. I had the oil changed at 7,000 miles. The dealership made me wait a month to take a look at it, and I believe that they know there is an issue with this model so they are trying to stall. I plan to request a buyback. The last time I tried to drive it, it died every time the car came to a brake. I had to sit with my emergency lights flashing for a few minutes to get it to start again, only to have it die at the next light. This is very dangerous.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Goode, VA
My vehicle was purchased in late June 2023 with Remainder of Hyundai Factory Warranty promised. A few months ago I started hearing a ticking noise from the motor and on 3 different occasions almost stalled while stopped at a traffic light. I took it to CMA's Hyundai of Lynchburg and upon inspection was told I need a new motor due to finding possible aluminum on the piston head of cylinder 4. There was a previous recall on 2021 Hyundai KONA Motors due to faulty piston rings. I am wondering if the defect in my motor may be related. I was told I could not leave/drive my vehicle for my own safety. So my vehicle has been at the dealership since mid-December, 2023. They state the warranty is void.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Dallas, TX
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HYUNDAI KONA- Reston, VA
The 2021 Kona SEL PLUS AT AWD suddenly changed into the manual low gear and abruptly stalled in traffic. The Kona was stopped at a traffic light. When the traffic light turned green and the car was driven, the Kona's transmission seemed to switch into the manual low gear creating a high RPM. After it crossed the intersection, the Kona stalled and stopped abruptly in traffic. Shortly thereafter, the car was restarted and it went back to driving normally. The Kona was taken to the dealership but they could not find any code. So they say without a code, they can not do anything. This is a serious safety problem. I have a video of the incident. I have contacted HyundaiUSA and they will not do anything without a code.
Source: NHTSA WEB SITE