2020 HYUNDAI KONA Complaints

Came off the frwy and stopped and once I got back and accelerated the car began to make metal grinding sound from the engine drove immediately to the dealership that was less then quarter of a mile away. I left it over night and was told the next day it was not safe to drive at all and there was no loaner cars or rental service. 5 days later a loaner was provided. There was no warning light or alert sound for me to know there was something wrong. The car could had stopped on the frwy and caused a major accident. The dealership determined the short block needed to replaced and took action to have it covered under warranty. The car had 13,500 miles on it at the time and 30 days later a new short block was installed and completed with no extra warranty.

I was hearing a weird sound when turning the steering wheel and it reminded me of the same noise that happened before in March 2020 when the column and housing (part number 56390-39000)as well as bolt-safety lock (part number 81919-31000) were replaced at Boulder Hyundai (now called Foundation). This was covered under warranty then as the mileage was 24,928. The notes say: Customer states that there is a sound when turning the wheel. Technician confirmed customer complaint. Sound coming from steering wheel described as “growling”. Found TSB that states if sound is heard to remove and replace steering housing and assembly. Technician removed and replaced steering wheel column and assembly. Test drove to ensure proper operation. All is okay. When this happened again I told Manly Hyundai, and the service advisor said it was the worm gear. However I still had to pay for a diagnosis and repair ($225.09). If this is common, and there is a TSB, I’m very disappointed with what has happened (again I believe). The notes say: Confirmed noise at steering column. Worm shaft bearing noise. Recommend replacing small bearing kit as per TSB 22-ST-005H-1. Replaced worm shaft bearing as per previous diagnosis. Removed old component. Installed new bearing. OK at this time. Noise gone. [Part number ?56359-L1AAAFFF Bearing Kit, also has 84586.] The Kona now has 84,580 + miles. I don’t know how serious the problem is but I knew the sound wasn’t right and I don’t want the steering to fail. I really don’t want this to happen again. Your attention to this is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2020 Hyundai Kona. The contact stated that on several occasion while driving at various speeds or coming to a stop, the vehicle stalled and lost motive power. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local dealer to be serviced under TSB 22-01-043H (Engine Monitoring Logic) and the mechanic was made aware of the failure; however, the failure could not be duplicated. The contact stated that the failure was recurring and that the Forward Collision Avoidance warning light was illuminated without any vehicles nearby. The contact stated that the vehicle was then taken to an independent mechanic, where it was diagnosed that the camshaft sensor and exhaust sensor needed to be replaced. The vehicle was taken to a second independent mechanic, who confirmed the diagnosis. The vehicle was then taken to Big Star Hyundai (18100 Gulf Fwy a, Friendswood, TX 77546), where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.

TRYING TO PULL OFF THE FREE WAY TO THE RIGHT AND IT DECIDED TO GO LEFT IN FRONT OF A TRUCK. IT LIKES TO TAKE CONTROL. SCARY. I HAVE NOT HAD THE CAR EVEN 2 MONTHS.

I was driving on the highway and there was no one around me and the forward collision warning went off. The car then braked on my behalf going 70 mph on the highway. THis has happened twice so far.

I have a 2020 Kona SE AWD and have a problem with a Check Forward Collision Sensor error that happens infrequently. When it happens, you get a ding then on the dash in a large graphic "check forward collision sensor" then BANG the brakes are applied for a split second and the car violently drops into a lower gear and revs until you turn the car off and "reset" the system. This has happened 4 times in the last 2 thousand miles. Been to the dealer twice and they cannot recreate the problem, so they can not fix anything. When this happens, its feels like a collision. It is scary and magnified at highway speed. It has happened at highway speed and low speed, both day and night.

For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.

My car has been burning oil and knocking and I repeatedly took it back to the dealer with concern that these symptoms are similar to a recent recall on Hyundai Kona engine due to engine failure. Recently I had an inspection (which passed) and as I was driving away from the dealer the engine light came on and I took the car back and the mechanics told me the car is in engine failure! Engine failure can result in dangerous stalling seizing of engine, oil leaks and fires according to the recall information. It is inconceivable to me that my car (2020 Kona) is not included in this recall when I am having the same issues, and this has gone on for three months during which myself and my family (and other drivers on the road) were in danger.

After two years of driving, car seemed to start having engine noises. Felt like loss of acceleration? The vehicle stalled twice after noticing this when in a slower speed. No engine warning light or oil malfunction light ever came on. Our local mechanic said the car was close to being out of oil. Never any evidence of oil on the ground or any type of odor. Dealer was informed of the issue on Nov 9. They said no appointment available until Dec 1, I said the car does not seem safe to drive. Then they changed appointment to Nov 21. No loaner available. Not sure how long this will take to fix if a lot of people are having this type of issue. The car is two years old and with only 12000 miles. We don't go on extensive trips. Mostly drive around town, some highway driving. The servicing was done at dealer at about 6500 miles, they also did something for a "software" recall. And they indicated the next servicing due as 16000 miles. I'm reading some horror stories online, as when there's a problem Hyundai tries to get out of doing the work under their 10 yr warranty. Never, ever had a car that "might need a new engine" (dealer's words) after 12000 miles. Unsafe! Not sure I even trust a "new engine."

The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact than noticed that the checking engine warning light was illuminated. The contact stated while driving 45 MPH, the vehicle lost motive power and the oil warning light flashed twice on the instrument panel. The contact was able to pull into a service station and had the vehicle towed to the dealer to be diagnosed. The contact was informed that whenever the last oil change was performed, the drain cap was not replaced, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was not similar to the failure listed in NHTSA Campaign Number: 21V301000 (Engine). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,000.