2021 HYUNDAI KONA Complaints
View complaints related to 2021 HYUNDAI KONA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2021 HYUNDAI KONA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 HYUNDAI KONA- Palm Bay, FL
9/13/2022 I took my vehicle in to the dealer stating the vehicle felt like it was going to stall. I was told there was no code found so they couldn't do anything, passed off as nothing wrong. On 4/1/2023 the vehicle stalled while pulling into a parking lot and a car behind me had to honk because it was going to hit me. I took the vehicle to dealer, they kept it two days, I was told it could not be created, no code found. 7/30/2023 the vehicle stalled on me four times, again I left it at the dealer for two days, vehicle was down 3 qts of oil. Oil consumption test started. During all this I had two open cases with Hyundai corporate. One was closed without my knowledge and the second my case was denied for any kind of help, no engine replacement or vehicle repurchase options provided to me. I was told I could open a case with the BBB which I currently have. I am waiting to hear what is happening with that currently. The vehicle continues to run extremely rough and sluggish, everytime I brake or slow down, I'm afraid it's going to stall. One time previously it did stall on me while driving on an overpass of a business street and I was afraid someone was going to hit me from behind. It's hard to drive a vehicle that everytime to put your foot on the brake or slow down you are afraid it's going to stall and someone is going to hit you from behind. That is a safety risk. When the vehicle has stalled it has been at different speeds, in different instances, like I said, slowing down, braking, pulling in to a parking lot and just driving straight.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- San Antonio, TX
At a stop sign, or red light, car bucks, then accelerates. Steering column is making noise. Took car to dealership..stated they can't look at my car until October 31st, 2023! My car only has 16k miles. If this is a dangerous issue, especially the steering colum noise (possibly a bearing issue or rack and pinion problem)..why am I having to wait until October??
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA ELECTRIC- Clifton, CO
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HYUNDAI KONA ELECTRIC- GREENFIELD, MA
While driving on the highway at 70 mph, cruise control engaged, there was a sudden loss of drive power. I could not accelerate, or return to the cruising speed. The speed just dramatically fell. The only remedy was to pull over to the side of the road, turn off the car, and start it again. This VIN was not included in the initial similar recall earlier this year.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Darien, WI
When slowing down to a stop and im not completely stopped and then step on the gas the vehicle makes a winding noise and has no transmission engagement for several seconds so if im in s turning lane or even going forward when a street light turn green, there's been dozens of times where this happened and i need to let off the gas pedal slowing me down while e everyone else is gaining speed making them to jam on their breaks. I let the dealership know and their answer was just come to a complete stop, i was like during a green light? The other thing everyday I drive it the blind spot warning lights keep turning on even when theres no one around me and now i had the low tire pressure light turning on then off when the tires are completely inflated
Source: NHTSA WEB SITE -
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2021 HYUNDAI KONA- Milliken, CO
* The 7 speed DCT transmission (automatic) jerks and down shifts hard and lunges forward when braking and coming to a stop. Upon acceleration the transmission also is jerky in first gear. It's like driving a manual transmission for the first time. * If not properly controlled by braking, I could hit the car in front of me. * I have had the vehicle in twice to the Hyundai dealership, but they say the judder not bad enough to replace the transmission. They also did a software update that did not change anything. There is a Hyundai Technical Service Bulletin #22-AT-007H * There were no warning lights or messages to indicate the problem. The vehicle currently has 35,200 miles. I noticed the bad shifting at about 12,000 miles and it has gotten worse.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Sicklerville, NJ
I purchased the vehicle on 6/29/23, mileage at purchase was 38,126. Per CarFax ,this vehicle had an oil change at 38,026 miles (at Turnersville Hyundai). I drove this vehicle to Maryland and while there it had stalled 3 times, each time when I was going very slow. I came home to find out that in under 1,000 miles of driving since the last listed oil change, I had burned 2 quarts of oil. Took car back to Turnersville Hyundai where they kept if for 4 days and said they were doing an Oil Consumption Test and Hyundai was notified. There is no way two quarts of oil should burn up while driving under 1,000 miles.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- elma, WA
the bcw tends to go on every time the vehicle is driven on a rural two way road to town, approx. less than 20 miles. been to dealership for the problem with the bcw ,paid for diagnostic and scanned for codes ,none apparent.the dealership did minimal calibration without realalinig the sensor. the vehicle will automatically downshift causing the vehicle lurch which is totally unsafe.this began at 6000 miles.no obstructions to sensors as per dealer inspection.a brand new suv awd never been offroad ,or any collision whatsoever.reading forums leads me to believe it occures quite often to this particular vehicle.i called the local global representative and have a case number of 21601680, i thank you for your prompt response to this issue.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Waukesha, WI
After Stopping for a traffic sign, I proceeded to go forward when a loud noise occurred ( grinding of gears), I loss power to move forward. A car in back of me had to apply his brakes to avoid hitting me. I pulled over to the curb and parked. Upon starting up again, I did not have full power to accelerate. I also could not put the car in reverse. About 10 minutes later, I received a message on the car information screen “ A possible condition with your Transmission Control System has been detected with your 2021 Kona” “ A full system check is recommended to be done soon”. I then drove it to a Dealership where it is now.
Source: NHTSA WEB SITE -
2021 HYUNDAI KONA- Waldorf, MD
The contact owns a 2021 Hyundai Kona. The contact stated that while driving approximately 35-45 MPH, there was a ticking and knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle lost motive power, stalled, and failed to restart. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to the NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE