2020 HYUNDAI PALISADE Complaints

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while driving, which could have caused an accident, especially if the vehicle stalled in traffic or at high speeds. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership, which diagnosed the engine as needing replacement due to a lack of oil. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the vehicle exhibited strange noises in the last week of October 2024 and symptoms of stalling in early November 2024. The check engine light turned on while driving to the dealership, just before the final diagnosis.

Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.

Self-leveling shocks are bad just over 70,000, when the vehicle is out of warranty. Contacted Hyundai with no assistance. Did my own research and found that it seems to be a known issue with Hyundai Palisades. [XXX] [XXX] Seems ridiculous that a part so expensive without the option for aftermarket parts would be going bad so easily. My safety has not been jeopardized YET; however, worn or broken shock absorbers can lead to reduced braking efficiency, which could be a serious safety risk in the event of an emergency braking situation. In addition, worn or broken shock absorbers can cause your vehicle to skid on wet roads Repairs are ongoing with an independent service provider. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the Auto Start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the failure occurred five times within a five-minute drive. In addition, the vehicle was previously taken to the dealer several times due to the failure. The failure could not be duplicated. The manufacturer was made aware of the failure and several cases were filed. The failure mileage was approximately 25,000.

The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.

The engine started running rough and when I checked the oil it was 4 quarts low. Despite the oil being more than half empty, the oil light on the dash never came on. This is dangerous and will end up hurting future owners or those who don’t get enough mileage on the vehicle within their warranty timeframe.

The rear suspension makes a clunking noise. This is a known issue for the palisade and because I’m at 80,000 miles on the vehicle they want me to pay $6,000 for the replacement! This is insane.

Having noise from the rear suspension while hitting a bump or turning. dealer says its in the shock or the mounting assembly. I am concerned if its in the mounting of the shock, and the shocks are loose it could be a safety issue. Its been months now and it is getting worse. the dealer is not communicating with me on fixing the problem.it was fixed once on. 11/9/2022 invoice [XXX] and on 8/22/2024 invoice [XXX] it started again Larry miller Hyundai Peoria az. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in for an oil consumption test. I did an oil change, at my expense, and they set up the car for the test. I came back in 1000 miles and since my car had only burned up 3/4 of oil and not a full qt, Hyundai refused to do anything. I have driven 467 miles since that test and my dipstick shows an oil line 3/4 of the way to the bottom line already. I have a 100,000 powertrain warranty and a 120,000 bumper to bumper extended warranty and the only suggestion from Hyundai is to do an engine take apart at my expense ($1,000) or an engine clean at my expense ($700). Both of these options are unacceptable. So for now I am just going to be putting oil into my car every 500-1000 miles and hope it doesn't get worse. I worry about being on the freeway with my children and my engine seizing. This has happened to many people on palisade forums and other Hyundai card with their EDI engine. This is not only a terrible inconvenience that I should not be experiencing on my 4 year old car but also a huge safety issue. Please do something to make Hyundai make this right. This is their flagship car and not inexpensive.

The contact owns a 2020 Hyundai Palisade. The contact stated that while attempting to stat the vehicle, the instrument panel was inoperable. The contact stated that the screen on the instrument panel appeared blank with no warning light illuminated. The vehicle was taken to the dealer where it was determined that the instrument cluster had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,237.