2020 HYUNDAI PALISADE Complaints

The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.

While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.

The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.

On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.

The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.

Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.

The rubber covering on the rear passenger side strut top insulator disintegrated twice. It was replaced in 2022 at 20,000 miles and now again in 2024 at 57,000. It was confirmed by the dealer and acknowledge that this is a known problem. The issue caused a loud knocking sound when I drove and vehicle instability. I was afraid to drive my vehicle until it was fixed. There were no messages, warnings or lamps that indicated what the issue was.