2020 HYUNDAI PALISADE Complaints

On February 2024, I took the SUV to Lynn's Hyundai for an issue with A front sensor or the braking system - The problem is when you're driving at times very often in the streets, the vehicle will automatically cause the brake sensor to go off the dashboard with light up and the brakes will engage causing the vehicle to jerk hard and or stop at times and I have a huge concern that this may cause a serious accident. I was told by Hyundai service department, that perhaps were driving to close to other vehicles to cause this, but it happened several times when there are no vehicles or objects present. Apparently they had no interest in resolving this matter, they claim that the system test showed no duplication of said issue, vehicle was taken on a road test and they found no issues, The recall were all fixed, and I was called to pick up vehicle. I drove a few and the braking started again, so I pulled over and started recording to see if happens again and I was able to catch some of this problem on video. This has caused my husband to lose control of the vehicle causing him to hit a cone on the road. Your immediate help with this matter would be greatly appreciate.

Trunk strut/ spring plastic broke off making trunk not being able to close properly. Had to manually close trunk due to issue and eventually spring completely broke off and unable to close trunk. Safety hazard because trunk slams without having strut spring which could cause serious damage/injury to person/children if closed on. Read online that issue was happening. Hyundai said no warranty or defect. However have had multiple dealerships say that they have replaced this issue on Palisades.

Self leveling shocks in the rear of the vehicle are failing (leaking, locking up) very early in their life span. Significant adverse effects to ride and handling.

I am bringing my Palisade in to the Hyundai dealership after waiting 1.5 months for an appointment. During that time my 2020, with less than 24,000 miles on it, has consumed at least a quart of oil every 300 miles and continues to spike rev at 2500 rpms. There has been NO warning lights, low oil lights, NOTHING. My OTHER Hyundai (2017 Santa Fe Sport) which was purchased just 3 weeks after the Palisade...With NO warning, lost complete power while driving 75mph on a Hwy 80 miles from home. When towed to the Auto shop (with a $675 price to tow) we were told it was completely out of oil! No lights, no warning. They found a gasket leaking and replaced it and sent it home the next day after filling the oil. Two days later, driving down the Hwy, we feel a quick metal screech, engine starts knocking and car loses complete power. Unable to accelerate or drive, but we were able to pull over right before entering a bridge. It would have been tragic if this happened 2 minutes later when we were on the bridge. Mechanic proceeds to inform us of all the complaints and issues with Hyundai's engine and oil consumption. After further research we have come across hundreds of complaints and forums talking about this EXACT issue. At what point will Hyundai make this a priority...do people have to go sailing off of bridges?? This is NOT something that can be fixed through user participation NOR is it fixed by replacing the engine...which is now what they have to do with the Santa Fe. All the comments from people who had the engine under warranty said replacing it DID NOT fix the problem. How in the world do these cars earn 5-star ratings from you with so many complaints about this VERY SPECIFIC issue. We were very excited to become a Hyundai family 4 months ago, but now we feel completely unsafe. Even if we can find a way to sell it, that just means some other uninformed buyer's family will be at risk of a major accident. You should NOT be ok with that!

[XXX] - Driving from San Diego to Ventura County (home), my dash flashed something to the effect of "Emergency Braking System Malfunction" as my brakes were engaged while driving 65-70 miles an hour (no vehicles close in front of me or on either side). This was VERY scary and could have caused an accident if there had been vehicles closer. Usually when this system j=kicks in you get a Collision alert alarm, then braking initiates. There was no collision alert either. [XXX] - Took vehicle in and Hyundai said they could not recreate and had me take vehicle home [XXX] - Same thing happened on my way home from camping (emergency braking malfunction and brakes engaged while no vehicles around and nothing in front of me). This time the warning light (Triangle with "!" in middle and a number 1 lit up on dash and stayed on until I turned car off (I have a photo). [XXX] - Found this issue reported by multiple people on Hyundai online forum (emailed to manager at Alexander Hyundai). [XXX] - Took vehicle back in. Manager said he would check cameras as he believes this has happened before and they had to replace cameras. [XXX] - Dealership called and said can't recreate and want me to pick up car. Told them this is going to cause a bad accident and they will be liable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] - I was turning left from a stop and my steering wheel abruptly stopped (wouldn't turn) and made a very loud noise. It released when I tried again. Didn't happen again for a couple weeks. This went on and on (seldom reoccurring). then it happened like 3 times in two days and I got concerned. November 2023 - I called the tire place because I had just had tire replaced right before this started. The mechanic was able to recreate it and told me it was an electric rack and pinion malfunction and part is about $1,600 and labor about $450. I told him I would call Hyundai since it should be under warranty. Hyundai told me to bring it in. I brought it in on [XXX]. They said they couldn't recreate it and had me pick it up. [XXX] - I drove to San Diego for work. Noise still happening more common now and steering stops. Now having other issues too (with malfunction of emergency braking system - reported separately). [XXX] - Took car back to Hyundai. They said they can't recreate either issue and sent me home with no fix again. [XXX] - Found the exact same issue reported on the Hyundai Forum online. It stated exactly how to recreate (said it occurs when turning left when the eco mode has turned your car off and it starts up again when taking foot off gas and turning left concurrently). I called JJ (manager at Hyundai) back. I emailed him the forum emails and told him that I was able to recreate with this. He told me to bring it back in [XXX] - Dropped car off at Hyundai again. Got call that they can't recreate again and want me to come pick up car. Told him I was concerned for safety (16 year old son now driving). Transferred me to manager and left message. Waiting on call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car stored in garage. Upon starting the vehicle instrument gauges (speedometer, tachometer, fuel, etc...) remained in off position. Needles would slightly flutter. Car is drivable, but gauges all read essentially zero with needles fluttering. digital speed reporting was also registering 0MPH when driving. Digital fuel range reports correctly while fuel gauge needle registered E. Turned car off an on several times with no effect. Left car for ~20 minutes and tried again and at this point the gauges worked as intended. This happened once before ~3 months ago, but resolved quickly after 5 minutes.

hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’t know how much is the fuel remaining . Attaching a photo

both digital and analog speedometer also the tachometer shows 0mph even through the car is being driven , also the fuel gauge shows Empty even though fuel is full.

The engine is burning oil. I've had it inspected by Huyndai however they stated it would be 18+ months before getting it fixed. At this point it's burning 1qt oil every 3 weeks. I work from home, and drive my daughter to school a few times a week so not warranting that much oil in 3 weeks. I get oil changes every 4000 miles as recommended. My car will all of the sudden sputter, check engine light will go on, it will lurch forward which is a safety hazard to not only those in the car but those behind me in traffic. It has been inspected and reproduced by an independent service and a Hyundai dealer. Looking at the carfax, this has been an ongoing issue with this vehicle judging by the revious owners vehicle maintenance records.