2020 HYUNDAI PALISADE Complaints

THE LIFTGATE STRUTS CAN COME APART AT ANYTIME. WE HAD THE RIGHT SIDE COME APART LAST YEAR. HYUNDAI REPLACED UNDER WARRANTY. TODAY THE LEFT ONE HAS FAILED. THE STRUTS HAVE POWERFUL SPRINGS INSIDE AND I THINK SOMEONE COULD GET HURT.

So there I was, stopped at a red light, waiting for traffic to clear and about to turn right. Traffic clears. I step on the gas. Nothing. I look at my dash and there are no signs of life. No warning lights, no bells or dings. The vehicle is just dead. I’m pushing the start button, pushing gears, tried to turn on my hazard lights. Nothing. As expected, the symphony of horns from vehicles behind me started. So I pull the lever from inside to pop the hood, open my door, and exit the vehicle. I get the hood up and first thing I go for is the battery. I reach for the battery cable and it’s loose. Twist it a bit and viola! Car starts up! But then I realize the car is rolling backwards! Ahh! So I run and jump into the moving car and put my foot on the brake and stop it. There were two saving graces here: 1. The road I was stopped on was mostly flat. 2. When I exited the vehicle I left the door open. Nobody was hurt. The vehicle didn’t hit anything. But had there been in incline on the road, I may not have been able to catch up with the vehicle and stop it. And had I closed the door, it probably would have been locked when it restarted and I would not have been able to get in. IF THE BATTERY IS DEAD (or in my case, a battery cable comes loose) THERE IS NO WAY TO CHANGE GEARS! Should this happen again while I’m alone in the vehicle, I’d have to wait, a prisoner in my car, until some good citizen came along and ask them to open the hood and jiggle the battery cable. Not as dangerous, but should the vehicle be parked in a single garage and then the battery go dead (for whatever reason) one wouldn’t be able to put the vehicle in neutral and push it out of the garage to get it jumped off from another vehicle. HOW DO YOU PUT THE VEHICLE IN PARK with a total loss of electrical?

Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an auto body repair shop, where it was repaired. Additionally, the contact stated that the windshield wipers seized on a second occasion, due to the presence of snow at the base of the windshield. The contact became aware of that the VIN was included in NHTSA Campaign Number: 22V627000 (Visibility), and the vehicle was taken to the dealer, where the windshield wiper arm was replaced under the recall; however, the failure persisted. The contact stated that the recall remedy did not fix the safety issue. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 61,450. The VIN was unavailable.

Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.

In traffic car jerked and swerved, panel lit up with picture of a car and words Emergency Braking. This was the second time. An earlier incident was on interstate and car jerked causing driver to think the rear had been hit. In this case oil light was seen to go on or off.

WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.

The rear liftgate will not close more than half-way down whether using the remote, the dash-mounted switch, the rear inner button, or manually. Since the rear lights including the stop and turn lights) are mounted on this door, this seems like a safety issue. We've contacted every Hundai dealer in town and were told they might be able to get us in 3 weeks or so down the timeline. Googling this particular issue came up with one earlier similar failure that turned out to be a plastic part that broke and jammed the door.

2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions

In June we noticed the car would stutter at certain RPMs or certain speeds. We took the car in and it was diagnosed to "need oil". The car continued to have this issue upon return and we took the car back to the shop where it was diagnosed to be an engine issue. The danger in the car engine could have caused much more serious damage had we not diagnosed it properly with the dealership. After 44 days the car was returned with a remanufactured engine.