2020 HYUNDAI PALISADE Complaints

Vehicle Information: 2020 Hyundai Palisades VIN: [XXX] Mileage: 74,212 Hyundai is mishandling Recall 292 (NHTSA 26V034000), which involves a failure to comply with FMVSS 226 and creates an occupant ejection risk. The affected seating position in my vehicle is used by my [XXX] child and is unsafe until a remedy exists. Hyundai has no remedy available and has refused to provide any written safety guidance or interim transportation. Beginning 5/29/26, I requested that Hyundai open a new case specifically for Recall 292. Hyundai has refused to open a case despite multiple written requests. Instead, they repeatedly redirected me to phone numbers and generic inboxes, avoiding written communication. They have not answered whether the vehicle is safe to operate, whether the affected seat can be used, or whether they will provide a loaner or rental while no remedy exists. Hyundai also claimed to have sent a Zelle reimbursement on 5/28/26 but refused to provide a timestamp needed for bank verification. When asked again in writing, Hyundai ignored the question and repeated the same deflection responses. Across multiple emails (5/29, 6/1, 6/1), Hyundai ignored every recall-related question, refused to provide written guidance, refused to open a case, and refused to address the child-safety implications. This appears to be a pattern of procedural and substantive non-compliance with recall communication requirements. I previously had to involve the Maryland Attorney General regarding Hyundai’s handling of another safety-related issue on this vehicle, indicating a broader pattern of evasive behavior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have taken my car to Jerry V’s Honolulu, and Tony’s Hyundai here on Oahu, neither dealership has been able to remedy this issue with my seatbelts. The recall has been out for a while and they cannot seam to get a part in stock. My seatbelts are not always locking, and this is an extreme safety issue. If I got i a wreck and it didn’t lock on the slip, I could fly out of the vehicle, or my child could. I am an active duty military member as well. I spend so much on this car a month and getting this fixed should be easily remedied.

The engine burns oil excessively and the oil light does NOT come on when the oil is low. Our car is right at 90k miles, it began to shudder and malfunction out of the blue while we were driving on the highway. There was absolutely no indication the oil was low. Now the car will not turn on at all. We were in between oil changes. The safety of myself and my family was put at risk because the engine blew with no warning. The vehicle has been serviced repeatedly by Hyundai for this issue, and they are trying to tell us that it is normal for oil to completely burn out in between oil changes.

Premature engine fail. Excessive oil consumption due to piston ring failure. Maintenance has been done on car on regular basis. No check engine light. Carson was services at dealership 4 months ago.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle would shake. The contact had checked oil levels and noticed that there was no oil in the vehicle. The contact had to begin changing the oil every 1,000 miles. The contact looked up the CarFax and learned that the vehicle had a history of oil consumption issues. The vehicle was taken to the dealer, who confirmed that the remedies were not available and then diagnosed an oil consumption failure. The dealer completed an oil consumption and cleaning and advised them to drive 1,000 miles to receive assistance for the engine, as it was at risk of seizing. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the failure was not covered by recall or warranty. The failure mileage was approximately 83,000.

Driving down road in early afternoon at about 35 mph. Car began to run rough (jutter) then almost immediately stalled. The car’s engine icon appeared on the screen along with verbiage indicating service engine soon. After about 3-5 minutes, I started the car and drove it directly into a parking lot approximately 100 feet from where the car stalled. I had the car towed to a repair shop in town. The following day the service adviser called after doing diagnostics and indicated the car had no oil (It was approximately 3,400 miles since my last oil change). The technician explained there were some minute cracks in the oil filter cap but nothing that would warrant such a large loss of oil. An oil change was done, the oil filter cap was replaced with an aftermarket cap, and the car was returned to me. I have contacted the service department of the Hyundai Dealership where the car was purchased and am awaiting a call back.

I am filing this complaint regarding my 2020 Hyundai Palisade affected by the recall involving the third-row seat airbag not deploying properly and the risk of occupant ejection during a rollover accident. I purchased this vehicle in December 2024 and have experienced a pattern of ongoing mechanical failures, repeated dealership visits, lack of manufacturer support, diminished use of my vehicle, and financial hardship throughout ownership. Since purchasing the vehicle, I have completed more than 20 oil consumption tests requiring repeated 1,000-mile dealership visits. The issues became so severe that both the engine and transmission ultimately had to be replaced. The unresolved recall has now created an additional major safety concern for my family. Hyundai indicated a remedy was expected by the end of March, but as of now there is still no repair available. This has significantly limited the safe use of my vehicle because the third-row seating cannot safely be used for passengers due to the risk associated with the defective airbag system. This delay is causing financial hardship as well. I intended to use this vehicle through Turo for supplemental income but cannot do so because of the active safety recall. I also have upcoming family travel requiring use of the third row and may now be forced to rent another SUV at my own expense. I currently owe approximately $30,000 on this vehicle and am facing substantial negative equity due to the vehicle’s extensive repair history and unresolved recall status. I am concerned about both passenger safety and Hyundai’s prolonged delay in providing a remedy for a serious safety issue. I am requesting that this complaint be documented as part of the ongoing investigation and oversight regarding Hyundai’s handling of this recall and the delay in providing repairs to consumers.

2020 Hyundai Palisade, VIN: [XXX] . Excessive engine oil consumption beginning at ~95,418 miles. Oil drops to critical levels between oil changes, causing engine hesitation, rough running, and Check Engine Light activation — CEL clears only after oil is manually added, confirming oil starvation as the cause. SAFETY RISKS: Engine seizure or stall at highway speed; engine fire from oil burning on hot components; sudden loss of vehicle control; CEL only illuminates after oil is already critical, leaving no safe warning window. DEALER: Vehicle brought to dealership in [XXX] on 8/25/25 (95,451 mi) and Barnes Crossing Hyundai, [XXX] on 4/22/26 (99,969 mi). RO# XXX/1. HMA Case# XXX. Both dealers confirmed abnormal oil consumption. MANUFACTURER RESPONSE: Hyundai Motor America denied all repair or engine replacement solely because the title was transferred from a family member. Hyundai's own XXX (Dec. 2023) acknowledges systemic oil consumption across all Hyundai gasoline engines and mandates a repair protocol including engine replacement. A title transfer does not cause a mechanical defect and Hyundai failed to apply its own TSB procedures before denial. REQUESTED ACTION: Investigate HMA's pattern of denying TXXX remedies after title transfers; compel engine repair/replacement at no cost; evaluate safety recall eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It is burning much more oil per 1000 miles than the Hyundai website says is normal. It has kept burning oil at a very high and abnormal rate. To the point of having to carry oil while driving. Nothing happened to make this start, it just began!

The contact owns a 2020 Hyundai Palisade. The contact stated that he initially began to notice that his engine would consume oil at a rapid pace. As the failure persisted, the vehicle would shudder upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. In addition, the contact stated that white smoke would emit from the exhaust pipe. The vehicle was taken to an independent mechanic where the spark plugs were replaced on two separate occasions due to carbon build up. The vehicle was then taken to a dealer where it remained in their possession for three months before the contact was informed that they were performing an oil consumption test. The contact was advised to bring the vehicle back at 1,000 to continue the oil test. After 1,000, the contact was informed that the engine showed no sign of excessive oil consumption. The contact then stated that while driving at 35 MPH, the vehicle shut off without warning as the contact managed to coast the vehicle into a nearby parking lot. The contact attempt to restart the vehicle; however, the engine failed to start. Due to the failure, the vehicle was towed to his independent mechanic where they diagnosed the vehicle with engine failure. The vehicle was then towed to another dealer(Diehl Hyundai of Sharon-1251 E State St, Sharon, PA 16146) where the vehicle remained in their possession for two months were they replaced the engine and vehicle starter. Upon return of vehicle while driving at 55 MPH, the front end of the vehicle began to violently shake and the contact immediately contacted the dealer. The contact was informed that the vehicle was not test driven before the vehicle was returned due to the excessive wear of the rear tires. Additionally, the contact stated that the steering wheel would shake while driving which would cause the contact to lose control of the vehicle without warning. The dealer refused to offer a loaner vehicle and that they would listen to the engine but could not guarantee any repairs. The contac