2020 HYUNDAI PALISADE Complaints

Hyundai Motor America ATTN: Consumer Affairs Department / Legal Office [XXX] VICE REQUIRES IMMEDIATE INVESTIGATION OF RECALL INSTALLATION OF SEAT BELT BUCKLES-2020/Hyundai Palisade –XXX To: General Manager, [XXX] Hyundai of [XXX] ] / Hyundai Consumer Affair [XXX] riting to f [XXX] port a serious safety concern regarding my 2020, Hyundai Palisade, VIN [XXX] . This issue poses a direct risk to the safety of [XXX] upants. Description of Safety Issue: Safety Recall of seat belt buckles unlatching during use of vehicle. A letter was sent to me by mail in January to replace seatbelt buckles due to unlatching during use of vehicle. Hyundai states that “this recall involves the seat belt buckle assembly in the front and second row outer seating positions”. Repair History: •March 17, 2026: [XXX] from Pohanka Hyundai Parts Department left a voicemail stat [XXX] she “received a set (seat belt buckles) in for you today” and “um so I can only hold them for a little while if you could reach back out to me”. I called her right back to let her know I would be in either on Thursday or Friday afternoon. •March 20, 2026: Vehicle brought to Pohanka Hyundai of [XXX] for Recall of seat belt buckle assembly at 13:53. Invoice # [XXX] er # XXX , that states “XXX 1ST/2ND RW SEAT BLT BUCK REPL. I waited in the lounge until 13:53 when service writer let me know my car was ready. When getting back into my car, I checked the new seat belt buckle assembly only to find that they were never swapped out for the new ones. I then let the service writer know and he said “what do you mean?” I then explained to him that they were the old because they were dirty, with dust and dirt in the “PRESS” release button. I then asked to see my old parts and a set of new parts to be able to compare. He could not show me either so he then went to talk to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), [XXX] 2(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2020 Hyundai Palisade , burning through quarts of oil at an unusual rate. No oil leaks can be found. SUV is only driven around town. No long mileage trips, no out of state trips exc. This is an extreme problem that should be looked into for this year make a model. I thought Hyundai was going to be my forever go to. Unfortunately after all the issues I’m experiencing, never again will I get a vehicle that’s a Hyundai brand.

Last year while traveling on vacation, my family was on the interstate crusing at approximately 70 MPH when the Hyundai Palisade suddenly started shaking and slowing down. It was shaking so bad, I ended up having to turn on my flashers because the vehicle would not accelerate up hill while pressing on the gas pedal. Thankfully, I was able to exit the highway and located a Hyundai dealership about 15 miles away in Jasper, AL. The dealership service department was very nice and indicated my engine oil was low. I could not figure out why this happened because we have always changed the oil at recommended intervals but once the dealership changed the oil, the check engine light turned off and we were able to proceed on our trip. Last night, we were traveling from [XXX] international airport back to [XXX] and the same pattern started all over again. After conducting some internet research based on the 2020 Palisade SEL, it appears this is a common issue for vehicles just under 100k miles. The reason I am reporting this is because Hyundai Corporate should do the right thing in this situation, by offering to replace the engine since I am within the 100k mile powertrain warranty period. I plan to take the vehicle to my local dealership today becuase there are two outstanding recalls, one of which is considered more serious due to a seatbelt latch. We waited over a month to schedule this service and the local dealership cancelled our appointment and didnt even offer to contact us to tell us this. The seatbelt issue is still not resolved and now we need Hyundai to perform oil consumption testing because the vehicle should not be burning this amount of oil while driving at speeds over 55MPH or over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil change, the vehicle becomes dangerously low on oil. On January 19, 2026, at 171,650 miles, the dealership initiated Hyundai’s official oil consumption test. At intake, the engine oil level was so low that nothing was visible on the dipstick. The dealership confirmed no external oil leaks were present and began the manufacturer’s oil consumption protocol. After driving approximately 1,000 miles, I returned on February 2, 2026, at 172,657 miles. The inspection showed the engine was 2.6 quarts low. The dealership stated combustion chamber cleaning was needed; however, Hyundai denied the repair based solely on mileage and the vehicle being out of warranty. This level of oil consumption presents a serious safety concern. Driving with critically low oil can cause sudden engine failure, stalling, or loss of power while traveling at highway speeds. This could create a crash hazard without warning. Additionally, my vehicle is subject to NHTSA Recall #26V034000 (Recall #292 – Ejection Mitigation), involving potential failure of the side curtain airbags for third-row passengers to deploy properly in certain crash scenarios. The remedy is not yet available. The combination of excessive oil consumption and an unresolved federal safety recall raises significant concerns regarding the overall safety and reliability of this vehicle. I am requesting that NHTSA investigate the engine oil consumption issue in the 2020 Hyundai Palisade, as excessive oil burning may indicate a broader manufacturing defect affecting engine integrity and driver safety. Ms. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The system does not alert me if someone is sitting in 3rd row without seatbelt. No one has been injured, but i noticed it in January 2026. Not sure how long it has been happening.

Since about 90,000 miles I have noticed a shudder from my transmission. It has progressed and having transmission issues. I have had regular maintenance done on my car and have even replaced the transmission fluid twice and the shudder is continuing to happen. I have looked at forums and all the things and seems to be a common theme amongst their transmission style.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? "The tempered glass panel of the panoramic sunroof spontaneously shattered while the vehicle was in motion. The glass exploded outward with a loud report similar to a gunshot. Yes, the vehicle and the remaining glass fragments are available for inspection upon request 2. How was your safety or the safety of others put at risk? The sudden, explosive noise caused an immediate distraction and startle response while traveling at highway speeds (approx. 70 mph), creating a high risk of a collision. Furthermore, glass shards fell into the cabin onto the driver and passengers, posing a risk of lacerations and eye injuries. Shards also blew out onto the interstate, creating a road hazard for following vehicles. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The vehicle is currently being scheduled for inspection 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? "No warning lamps or messages appeared. There were no prior symptoms of glass stress, such as cracking or creaking. The failure was instantaneous and spontaneous with no prior indication of a defect."

Vehicle is consuming or burning oil at a high rate. While dealer has done an oil consumption test and claimed it was "within tolerance," I have on multiple occasions had the car start to shudder at 2,000 miles since last oil change only to find the oil wasn't even on the stick anymore. The symptoms go away when adding oil, on some occasions more than 4 quarts of oil need to be added to get the oil to "full" on the dip stick. Multiple independent service centers have noted how dirty the oil is and how little is drained on oil change. No warning lights have come on at any time, even when car is making grinding noises and shuddering with no oil. This causes a safety issue as drivers reasonably expect to go at least 3,000 miles between oil changes and the engine could seize in traffic. Owners are being tacitly asked to add oil regularly to keep the engine functioning properly.

I own a 2020 Hyundai Palisade. The vehicle began jerking while driving, particularly during acceleration and shifting, prior to reaching 100,000 miles. Over time the issue worsened, and the vehicle started failing to accelerate properly when pressing the gas pedal. There have been significant hesitations before the vehicle would move forward. This creates a serious safety concern, especially when merging into traffic or turning at intersections. The condition appears to be related to the transmission. The symptoms began while the vehicle was still under the powertrain warranty period. I am concerned this may represent a broader transmission defect affecting other vehicles of the same model.

I am reporting a safety concern involving repeated engine stalling while driving my 2020 Hyundai Palisade. The vehicle has stalled a total of seven times during normal operation. Most of the incidents occurred while slowing down or stopped at intersections and traffic lights. In these situations, the engine suddenly shut off without warning. I was forced to immediately shift the vehicle into park and restart the engine to continue driving. The check engine light did illuminate in connection with this issue. These incidents create a serious safety hazard, as sudden engine shutdown in active traffic increases the risk of rear-end collision. The loss of engine power occurs unexpectedly and without sufficient warning. The vehicle has been inspected, and I was informed that the issue may involve internal engine malfunction requiring major repairs. Because this vehicle has experienced multiple unexpected stalls in traffic, I am submitting this complaint due to the significant safety risk posed by sudden engine failure during operation.