2020 HYUNDAI PALISADE Complaints

I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.

2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the moon roofs. I brought it to the attention of the dealership I go to each time I brought it in for service or other warranty issues. I feel like I was blown off & not taken seriously. When they finally found & pull up my extended warranty to look at what it covered & inspected the sun damage/defect On June 27, 2025 they told me the manufacturer's warranty expired & it was not covered under my extended warranty. I voiced my frustration, saying they knew about this issue for about a year & when it possibly could have been under the warranty but not it is not. I asked how I can escalate this & they gave my the consumer affairs phone # for Hyundai. I contacted them, case#[XXX], and at their request I went to a dealership for them to inspect the damage/defect. I was later told the same thing, it is out of warranty. After researching my issue, I have discovered this vehicle has a recall for this exact issue, but for different paint colors. Just not my SUVs color blue. Seeing how this damage happened in such a short period of time & the amount of damage/defect is not normal given that timeframe, I am worried about it getting worst quickly. This could affect the function of the brake light & rear view mirrors thus affecting my safety, the function of the vehicle, & it's value. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a seatbelt recall and the parts are still in back order. I don’t feel safe driving my car since my seat belt did come in clapped while driving

Dear NHTSA, I'm reporting a serious safety issue with my 2020 Hyundai Palisade (3.8L V6) involving excessive oil consumption without low-oil warning lights. Timeline: Oil changed: August 13, 2025 ? Engine stalling/rough idle ? Checked Oct 27, 2025: completely out of oil Oil changed again: October 27, 2025 ? Same symptoms recur ? January 16, 2026: completely out of oil again Usage: ~300 miles/week (1,200 miles/4 months) using full synthetic 5W-30—far below Hyundai's 7,500-10,000 mile interval. Safety Risk: No low oil warning despite total depletion x2, risking catastrophic engine failure while driving. Known Lambda II V6 issue per TSB 20-01-0001. Request: Investigation into oil consumption recall and sensor failure.

The GDI v6 motor that’s in it shudders and rattles when at idle. There’s metallic shavings and gas smell on the dipstick. It’s always low on oil and smokes a little at idle aswell. It’s completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,It’s not leaking oil it’s definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. I’ve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the grocery store it’s not driven hard or for very long periods of time. I would like to know if there’s anything that could be done about this issue. I’ve looked to see if the recall was open for this model palisade but it only shows for the Santife models even though it’s the same engine. The shop and dealers always tell me it’s nothing and just keep up with oil changes but that’s near impossible when it runs out of oil before the next oil change is due.

Check engine light came on and stayed on. When using heat for car it was not heating up well or to temp. Got in to be serviced 12/16/25-12/18/25. Replaced a plastic part in engine and said engine was not heating up like it should. Cost $814. Reset check engine light. On 1/2/26 reversed car out of driveway into street and car came to abrupt stop and would not shift into any other gears. Another vehicle was coming up the street and almost collided with us and I could not get my vehicle to move which was blocking the road. Warning message said “Shifter System Malfunction: Service Immediately.” Pushed power button to turn off vehicle. Turned back on and able to get into drive to park back in driveway. Definitely having electrical issues and multiple problems with car since October 2025 when weather became colder for winter.

The weather became cold outside. After first frost overnight, an oil leak started underneath the hood next to the front passenger side tire. Got in be serviced 11/19. Told the plastic piece to oil housing assembly cracked and had 9 other palisades in for same exact issue. No warning lamps. Cost $519 to replace part.

Engine is burning/consuming EXCESSIVE oil before required oil change. The oil levels are low enough that the vehicle will shutter or stall when coming to a stop. There are NO INDICATOR lights to advise of low oil, or NO oil!! This is a known issue with 2020 Hyundai Palisades.

The instrument cluster seems to fail more so in the hotter weather. The speedometer, RPMs and gas gauge just stop working altogether. This seems extremely similar to the issues of other Hyundai vehicles that were recalled. The blind spot monitoring turns on and off as it pleases and there is a message that comes up sometimes that say it has been turned off due to electrical failure. The HDMI port in the counsel does not work but half the time so using android auto fails constantly. The radio signal is very poor in the car, resulting in static and high pitched noises on the stations and cannot use regular stations. There also is a huge oil consumption and oil burn smell and leak. This also seems very common for other Hyundai vehicles that have been recalled. Having to put 4-5 quarts in per month and only drive it maybe 1,500 miles in that time frame. There is a pause bumpiness when having to accelerate sometimes as well, followed by failure of oxygen sensor smells and baffles within the muffler seem to often have weird sounds. Have had the vehicle for 1 year and it was bought as a Hyundai certified pre-owned vehicle. It only has about 85K miles on it.

While being inspected at the dealership, multiple fuel injectors (#1 and #3) were found to be leaking. This presents a severe fire hazard as fuel is escaping onto engine components. The dealership confirmed the leak and suggested replacing all six injectors due to potential systemic failure, but the manufacturer (Hyundai) is refusing 100% coverage. I have been without a vehicle for over a week, and this is a critical safety defect that could lead to an engine fire or stalling while driving.