2024 HYUNDAI SANTA CRUZ Complaints

1- 1226/24New car-mileage- 300 miles-driving on turnpike at 70 mph truck lost power/ momentum slowed to 40mph before vehicle would move forward again 2- driving in school zone 25mph truck loses power/momentum 3--mileage 1375 driving in traffic at 40mph same as above taken to dealer states no codes

The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact shifted into park(P) and turned off the vehicle. The vehicle failed to restart after several attempts. The contact stated exited the vehicle and locked and unlocked the doors several times. The contact stated that he pressed the Push to Start button and the vehicle started; however, the gear shifter had seized in park(P). The contact stated that he was able to shift into drive(D); however, the vehicle failed to respond. The vehicle was towed to the dealer, but the dealer was closed. The contact attempted to drive the vehicle, and the vehicle responded as needed. The contact drove the vehicle to the residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that the vehicle could not be diagnosed because the computer was not communicating with the diagnostic machine. The contact drove the vehicle back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 220.

while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle.