2002 HYUNDAI SANTA FE Complaints

View complaints related to 2002 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2002 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 HYUNDAI SANTA FE
    - AKRON, OH

    WHILE I STOPPED AT A RED LIGHT MY VEHICLE STALLED WHICH THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY. I TURNED THE CAR ODD AND ON AGAIN AND PROCEEDED TO TURN AT THE LIGHT AND THE CAR STALLED AGAIN IN THE MIDDLE OF THIS BUSY INTERSECTION, I TURNED IT OFF AGAIN AND BACK AND BEGAN TO DRIVE UP A SMALL INCLINE. I PRESSED ON THE GAS PEDAL AND IT DID NOT FEEL AS IF WERE SPEEDING UP, ALL OF A SUDDEN I BEGAN TO ACCELERATE AND I PRESSED THE BRAKE AND IT CONTINUED TO GO FASTER. MY DESTINATION WAS COMING UP, AND THERE WAS A LOT OF TRAFFIC AHEAD OF ME. IN FEAR OF SPEEDING UP ANY FASTER AND HAVING A COLLISION WITH MY 5,1 1/2, AND 11 MONTH OLD IN THE BACK SEAT. I TURNED INTO A PARKING LOT AND PUT ON MY EMERGENCY BRAKE WHICH CAUSED ME TO SPIN OUT OF CONTROL AND LUCKILY RUN SIDEWAYS INTO A BANK OF SNOW. THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CAR WAS IN PARK AND THE EMERGENCY BRAKE WAS ON. I TURNED THE KEY OFF AND THE VEHICLE STOPPED. MY DRIVER SIDE WAS UP ON A PILE OF SNOW TILTED AND I HAD TO GET ALL OF MY BABIES OUT OF THE PASSENGER SIDE DOOR. I DON'T EVER WANT TO PUT MY KIDS IN THAT CAR AGAIN AND THEY SAY THEY NEVER HEARD OF THIS AT THE DEALERSHIP BUT I HAVE SEEN PLENTY OF COMPLAINTS ON LINE. THIS WAS THE ONE OF THE WORSE FEELINGS I EVER HAD I REALLY JUST FEARED FOR MY CHILDREN AND WITH ALL THE COMPLAINTS I HAVE READ ON LINE ABOUT THIS I THINK THIS IS A DANGEROUS SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - GLEN BURNIE, MD

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 5-10 MPH THE DRIVERS SIDE BALL JOINT SNAPPED. THE VEHICLE CROSSED THREE LANES AND CAME TO A STOP. A POLICE REPORT WAS FILED. SHE STATED THAT NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO THE COUNTY IMPOUND LOT. THE TOW COMPANY DRIVER ATTEMPTED TO STRAIGHTEN OUT THE WHEELS BUT FLUID WAS LEAKING FROM THE FRONT BALL JOINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - WINDSOR LOCKS, CT

    2002 HYUNDAI SANTE FE. CONSUMER WRITES REGARDING A RECALL ISSUE *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE PLACED A CALL TO THREE DEALERSHIPS TO TRY AND GET THE VEHICLE INSPECTED FOR THE RECALL. ALL THREE DEALERSHIPS COULD INSPECT THE VEHICLE WITHIN A WEEKS TIME FRAME. HOWEVER, THE CONSUMER WAS INFORMED THAT IF THE VEHICLE WAS DEEMED UNSAFE TO DRIVE, THEY WOULD NOT BE ABLE TO FIX THE PROBLEM UNTIL MAY OR JUNE DUE TO THE BACK-UP OF REPAIRS DUE TO THE RECALL. THE CONSUMER INQUIRED ABOUT A LOANER VEHICLE FOR THE TIME THE VEHICLE WOULD BE IN THE SHOP FOR REPAIR AND WAS TOLD HYUNDAI WAS NOT PROVIDING LOANER VEHICLES. THE CONSUMER ALSO LEARNED THE RECALL HAD BEEN EFFECT SINCE JULY 2009 AND SHE WANTED TO KNOW WHY WAS SHE JUST BEING INFORMED. SHE WAS INFORMED THE NOTICES WERE SENT OUT IN WAVES. *JB

    Source: CONSUMER LETTER
  • 2002 HYUNDAI SANTA FE
    - OAKDALE, PA

    I OWN A 2002 HYUNDAI SANTA FE WHICH WAS THE SUBJECT OF A RECALL NOTICE BASED ON NHTSA CAMPAIGN ID NUMBER 09V123000 WHICH ADDRESSED A PROBLEM WITH CORROSION OF THE REAR TRAILING ARMS IN VEHICLES LOCATED IN THE SALT BELT STATES. I TOOK THE VEHICLE TO A HYUNDAI DEALER SERVICE CENTER ON 1/18/10 WHERE THEY SUPPOSEDLY INSPECTED IT AND PERFORMED THE NECESSARY "CORRECTIVE" PROCEDURES ON THE REAR SUSPENSION (ACCORDING TO THE DEALER INVOICE, THEY INSPECTED AND APPLIED WAX TO THE TRAILING ARMS). ON 9/6/10, ONE OF THE REAR TRAILING ARMS ON THE VEHICLE COLLAPSED DUE TO EXTREME RUST AND CORROSION. GIVEN THAT ONLY 8 MONTHS HAS PASSED, IT LEADS ME TO BELIEVE THAT THE CONDITION OF THE TRAILING ARMS ON 1/18/10 WOULD HAVE WARRANTED A FULL REPLACEMENT INSTEAD OF A WAX APPLICATION. AS A RESULT OF THE TRAILING ARM COLLAPSE, THE RIGHT REAR TIRE BECAME EXTREMELY UNSTABLE TO THE POINT OF NEARLY FALLING OFF OF THE VEHICLE. I HAD THE VEHICLE TOWED TO AN INDEPENDENT AUTOMOTIVE ESTABLISHMENT WHO DIAGNOSED THE ISSUE WHICH WAS SUBSEQUENTLY CONFIRMED BY THE SAME DEALER WHO PERFORMED THE INITIAL "CORRECTIVE" PROCEDURE. THE DEALER DID RETRIEVE THE VEHICLE AND PROMPTLY REPLACE BOTH REAR TRAILING ARMS. IN THIS INSTANCE, FORTUNATELY I WAS ABLE TO HANDLE THE VEHICLE SO THAT THERE WERE NO INJURIES OR DAMAGES TO OTHER PEOPLE OR PROPERTY, BUT THE OUTCOME COULD HAVE BEEN VERY BAD HAD THERE BEEN A RESULTANT ACCIDENT. I WANTED TO FILE THIS COMPLAINT TO WARN OTHER OWNERS OF OTHER RECALLED HYUNDAI SANTA FE VEHICLES THAT HYUNDAI'S PRESCRIBED "CORRECTIVE" PROCEDURE FOR THE RECALL IS NOT SUFFICIENT!!! I ALSO OWN A 2003 HYUNDAI SANTA FE FOR WHICH THE SAME TYPE OF RECALL WAS ISSUED. I HAD THE SAME PROCEDURE PERFORMED ON THAT VEHICLE, AND I DON'T TRUST THAT THE PROBLEM HAS BEEN RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - CLINTON, NY

    ON AUGUST 25, 2010 I WAS DRIVING MY HYUNDAI 2002 SANTE FE WHEN WITHOUT WARNING IT ACCELERATED TO FULL THROTTLE. I WAS ABLE TO STOP IT USING THE BRAKE AND EMERGENCY BRAKE AND TURNING IT OFF. MY MECHANIC FOUND THE CRUISE CONTROL CABLE HAD BROKEN AND HELD THE THROTTLE WIDE OPEN. THE CABLE WAS STRETCHED TOO TIGHT. I HAD IT REMOVED. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - JACKMAN, ME

    I CURRENTLY OWN A 2002 HYUNDAI SANTE FE. THERE IS A RECALL ON THE REAR TRAILING ARMS OF SOME OF THESE VEHICLES. A DEFECT IN MANUFACTURING CAUSES THE TRAILING ARMS TO RUST AND OVER TIME WEAKEN. ACCORDING TO TWO HYUNDAI DEALERS THIS RECALL DOES NOT APPLY TO MY VEHICLE. WHILE DRIVING DOWN THE ROAD AT 65 MPH THE REAR TRAILING ARM BROKE CAUSING THE VEHICLE TO ENTER A SKID AND ALMOST COMPLETE A 360 DEGREE SPIN. THIS IS EXACTLY WHAT THE RECALL STATES COULD HAPPEN IF THE TRAILING ARM ISSUE IS NOT ADDRESSED. BOTH LEFT AND RIGHT REAR TRAILING ARMS HAVE BEEN REPLACED AT OWNER'S EXPENSE. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - SPRINGFIELD, IL

    MY 2002 HYUNDAI SANTA FE HAS EXPERIENCED TWO THROTTLE POSITION SENSOR FAILURES WITHIN THE LAST 4 MONTHS. THIS CAUSES SUDDEN ACCELERATION AND TRANSMISSION DOWNSHIFTS AND UP SHIFTS. FORTUNATELY BOTH TIMES OCCURRED ON IN TOWN STREETS AND I WAS ABLE TO KEEP CONTROL OF THE VEHICLE. COULD BE SERIOUS IF IT OCCURRED WHILE TRYING TO MERGE INTO HIGHWAY TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - LANSDALE, PA

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN A SLIGHT DECLINE, PRESSURE WAS APPLIED TO THE BRAKES AND SHE HEARD A GRINDING SOUND. THE BRAKES DID NOT FUNCTION AND AFTER REPEATED PRESSURE TO THE EMERGENCY BRAKE HE WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME AND BEGAN TO RECUR MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. BOTH THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - GREELEY, PA

    2002 HYUNDAI SANTA FE. CONSUMER EXPRESS DISCONTENT REGARDING RECALL REPAIR *TGW THE CONSUMER STATED SHE IS STILL WAITING FOR THE REPAIR TO BE MADE TO HER VEHICLE. THE CONSUMER ATTEMPTED TO MAKE TWO APPOINTMENTS, AND BOTH TIMES SHE WAS TOLD THE PARTS WERE NOT AVAILABLE. *JB

    Source: CONSUMER LETTER
  • 2002 HYUNDAI SANTA FE
    - LONDONDERRY, NH

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED SHE AND THE PASSENGERS, INCLUDING A CHILD, WOULD DEVELOP HEADACHES AFTER DRIVING SHORT DISTANCES. THE VEHICLE TESTED POSITIVE FOR CARBON MONOXIDE; YET, THE DEALER WAS UNABLE TO LOCATE A LEAK OR DETERMINE WHERE THE GAS WAS EMITTING FROM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE TOXICITY OF THE GAS AND ITS AFFECTS ON HER AND THE PASSENGERS IN THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE