2017 HYUNDAI SANTA FE Complaints

OVER ONE MONTH AGO, MY GPS VIEWER SHOWED A WRONG TIME. I RESET THE CLOCK AND EXITED THE FEATURE. THE CLOCK QUIT APPEARING ON THE SCREEN. AT FIRST I DIDN'T NOTICE IT. THEN WHEN I DID, I WASN'T ABLE TO ENTER THE PROGRAM TO SET THE CLOCK: IT WAS ALL DARK ON THE CHOICES. I READ BOTH MY MANUALS AND NOTHING IN THEM TALKED ABOUT THIS PROBLEM. I HAD SEVERAL FRIENDS READ THE MANUAL AND THEY COULDN'T FIND ANY INFORMATION TO FIX THIS EITHER. I WENT TO THE DEALER AND HAVE IT FIXED AND THEY SAID THERE IS NO FIX FOR THIS. THE SECOND TIME I CAME TO THE DEALER, THE TECHNICIAN ORDERED THE WHOLE HEAD UNIT AND THEY SAID I HAVE TO WAIT FOR THE ORDER. IT'S ABOUT 4-5 WEEKS NOW AND I STILL HAVEN'T HEARD ANYTHING. I CALLED LAST WEEK AND THEY SAID THERE IS NO ETA FOR IT. I DO NOT KNOW WHAT TO DO ANYMORE.

OVER ONE MONTH AGO, MY GPS VIEWER SHOWED A WRONG TIME. I RESET THE CLOCK AND EXITED THE FEATURE. THE CLOCK QUIT APPEARING ON THE SCREEN. AT FIRST I DIDN'T NOTICE IT. THEN WHEN I DID, I WASN'T ABLE TO ENTER THE PROGRAM TO SET THE CLOCK: IT WAS ALL DARK ON THE CHOICES. I READ BOTH MY MANUALS AND NOTHING IN THEM TALKED ABOUT THIS PROBLEM. I HAD SEVERAL FRIENDS READ THE MANUAL AND THEY COULDN'T FIND ANY INFORMATION TO FIX THIS EITHER. WHEN I WENT FOR AN OIL CHANGE, I FOUND OUT THAT THIS ISSUE WAS AFFECTING LOTS OF VEHICLES AND THEY SAID THERE WAS A COUPLE OF THINGS THEY COULD DO TO ATTEMPT TO FIX IT. SOMETIMES IT WORKED AND SOMETIMES IT DIDN'T. MINE DIDN'T. NO ONE CONTACTED ME TO ALERT ME TO THE PROBLEM (SAID MAYBE A CELL TOWER ISSUE WHEN I WAS AT THE DEALERS). I HAVE TO ACCESS MY FITBIT TO GET THE TIME WHICH REQUIRES SQUEEZING THE SIDES OF IT AND SOMETIMES SCROLLING IT. NOT SUPPOSE TO USE YOUR CELL PHONE FOR SAFETY, BUT MESSING WITH MY FITBIT UNDER MY JACKET IS JUST AS BAD. WHY WEREN'T WE NOTIFIED. GOOGLE SHOWS PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM FOR SOME TIME NOW. I'M A SENIOR CITIZEN AND MAY NOT BE USING CORRECT TERMS FOR THE GPS STUFF. IT IS A SAFETY ISSUE WHEN YOUR EYES AREN'T ON THE ROAD AS THEY SHOULD BE AND MESSING WITH YOUR FITBIT. YES I CAN INVEST IN A WATCH AGAIN, BUT WHY SHOULD I HAVE TO DO THIS? DOESN'T MATTER IF I AM DRIVING OR STATIONARY, IT DOESN'T WORK!!!!!

TL* THE CONTACT OWNED A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE PARKED AND UNOCCUPIED. THE FIRE DEPARTMENT WAS PRESENT, EXTINGUISHED THE FIRE, AND STATED THAT THE FIRE INITIATED AROUND THE BATTERY AREA. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT MENTIONED THAT A NEW BATTERY WAS INSTALLED A WEEK PRIOR THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I WAS DRIVING FROM KELLOGG, MN TO WINONA, MN AND I STOPPED AT LARK TOYS. WHILE JOINING MN HIGHWAY 61, TURNING RIGHT I HAD TO ACCELERATE. I WAS IN SPORT MODE AND VEHICLE ACCELERATED AND ALMOST STOPPED. LUCKILY NO ACCIDENT OCCURRED, I HAD MY 17 MONTH KID AND MY WIFE IN THE CAR. CAR AFTER THAT GAVE CHECK ENGINE LIGHT WARNING AND IT WOULD NOT ACCELERATE. I CHANGED TO ECO MODE AND THEN IT SLOWLY STARTED TO ACCELERATE, BUT AT ABOUT 20 MILES AN HOUR IT JERKED AGAIN, BUT I PRESSED ACCELERATE HARD AND IT SUSTAINED SPEED. BUT IT WONT GO OVER 65 MILES AN HOUR. I SLOWLY MADE IT HOME. BUT I TRIED TO DRIVE AGAIN AND SAME ISSUE. CALLED HYUNDAI CUSTOMER SUPPORT AND THEY REFUSED TO ROCHESTER AS IT IS 46 MILES AND THEY ONLY SUPPORT 20 MILES OR LESS TOW. MY CAR IS STILL UNDER MANUFACTURE WARRANTY AND YET WORST SERVICE. I ALMOST GOT KILLED TODAY WITH MY 17 MONTH TODDLER

WHILE IN MOTION THE VEHICLE EITHER BRAKES OR BACKFIRES. THE JERKING MOTION IS SO HARD THAT I THOUGHT I WAS HIT BY ANOTHER CAR. THE CAR CONTINUES TO DRIVE BUT ACCELERATION RATE SLOWS DRASTICALLY CAUSING NEAR MISSES AS WELL. THE TRACTION CONTROL AND DOWNHILL SHIFTING LIGHTS COME ON AND STAY ON UNTIL YOU TURN THE ENGINE OFF AND BACK ON. SO FAR THIS HAS HAPPENED FOUR TIMES IN BOTH NORMAL AND ECONOMY DRIVE MODES WHILE TRAVELING ON THE INTERSTATE/HIGHWAY AT SPEEDS BETWEEN 50 AND 70 MPH.

THERE IS A FEW SECONDS OF HESITATION WHEN TRYING TO ACCELERATE AT TIMES. FROM A DEAD STOP OR A SLOW ROLL WHEN TURNING, THE CAR WILL MOVE IN SLOW MOTION ONLY AND THE ANTI SLIP INDICATOR COMES ON LIKE YOU ARE ON A SLIPPERY SURFACE EVEN WHEN IT'S DRY. THEN IT ACCELERATES SUDDENLY. WE HAVE COME CLOSE TO HAVING SEVERAL ACCIDENTS BECAUSE OF THIS. WE HAVE TAKEN OUR VEHICLE IN OVER 5 TIMES AND THE SERVICE DEPARTMENTS AT TWO DEALERSHIPS SAY THEY CANNOT REPLICATE IT AND BRUSH US OFF. THIS IS A HUGE ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.

CAR DIED WHILE DRIVING ON ROAD. ENGINE KNOCKING. NO INDICATOR LIGHTS TO WARN ME THAT SOMETHING WAS GOING TO HAPPEN. ENGINE FILLED WITH SLUDGE EVEN WITH OIL CHANGES. ENGINE KNOCKING AND FAILED.

ON MARCH , 19 2019 AROUND 5:00AM I WAS ON MY WAY TO WORK LIKE NORMAL. AS I WAS GETTING ON THE 60 FREEWAY AT ABOUT 45 MILES PER HOUR MY CAR SHUT OFF WHILE DRIVING. I HAD NO POWER STEERING BUT I COASTED TO A STOP IN THE RIGHT LANE OF FREEWAY TURNED MY CAR BACK ON AND DROVE ABOUT 500 FEET AND THE SAME THING HAPPEN BUT THIS TIME IT WOULD NOT TURN BACK ON.

APPROXIMATELY ONE YEAR AFTER HAVING THE CAR I BEGAN TO NOTICE ISSUES. (18000) I HAVE RETURNED TO THE DEALER FOR MULTIPLE REPAIRS. THE MOST SIGNIFICANT ISSUE IS THE TOE. THE VEHICLE WILL NOT STAY IN ALIGNMENT AND IS WEARING THE TIRES UNEVENLY CAUSING TIRES NEEDING TO BE REPLACED WAY TOO SOON. AFTER HAVING THE CAR ALIGNED I WILL HAVE TO TAKE IT BACK WITHIN A WEEK OR SO FOR ANOTHER ALIGNMENT. I TRAVEL BETWEEN HOUSTON AND AUSTIN FREQUENTLY AND THIS IS A HUGE CONCERN FOR MY SAFETY. AS YOU ARE AWARE REPLACING TIRES IS VERY EXPENSIVE AND POINTLESS IF THE CAR WILL CONTINUE TO WEAR UNEVENLY. I HAVE SENT A CERTIFIED LETTER TO HYUNDAI BUT HAVE NOT RECEIVED A RESPONSE.

THERE'S ALWAYS A 2-3 SECONDS HESITATION IN SITUATIONS WHERE ACCELERATION IS NECESSARY. AFTER 2-3 SECONDS OF HESITATION AFTER STEPPING ON THE PEDAL FOR ACCELERATION, THE CAR REVS AND PRODUCES HIGH PITCHED AND LOUD SOUND WITH NO ACCELERATION OR ACCELERATES ABRUPTLY. QUICKLY MERGING INTO HIGHWAY, MAKING TURNS, CHANGING LANES FROM A FULL STOP AND SLOW MOVEMENT FEEL LIKE PLAYING RUSSIAN ROULETTE. HYUNDAI SERVICE CENTER ALWAYS CLAIMS THEY CANNOT REPLICATE MY COMPLAINT AND MY CONCERN IS IGNORED.