2002 HYUNDAI SANTA FE Complaints

View complaints related to 2002 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2002 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 HYUNDAI SANTA FE
    - ELK GROVE, CA

    I DRIVE A 2002 HYUNDAID SANTA FE (ENGINE 2.7L 6 CYL. THIS MORNING I PULLED INTO A PARKING SPACE AND SUDDENLY MY CAR ACCELERATED FORWARD. I HIT THE BRAKE YANKED THE EMERGENCY BRAKE UP AND IT STOPPED. I THEN BACKED IT UP SINCE IT WAS WAY OVERSHOT IN THE SPACE. I CALLED THE DEALER AND THEY SAID TO BRING IT IN ,BUT EXPLAINED IN GREAT LENGTH THAT HYUNDAI'S HAVE A DIFFERENT THROTTLE CONTROL SYSTEM THAN TOYOTA'S AND BMWS. I DON'T REALLY CARE THAT MY SYSTEM IS CONFIGURED DIFFERENTLY. THE FACT THAT MY PROBLEM OCCURRED DURING THE TOYOTA CRISIS IS CIRCUMSTANTIAL. MY PROBLEM DID OCCUR THOUGH. AND SOMEONE COULD'VE BEEN HURT. THE FIRST TIME IT HAPPENED WAS ABOUT 3 MONTHS AGO, I WAS DRIVING ON A SIDE ROAD AND GOING FAIRLY SLOW (ABOUT 25 MPH) WHEN IT ALL OF A SUDDEN ACCELERATED. SINCE THIS WAS THE FIRST TIME, I WAS DISORIENTED AND UNSURE IF I HAD DONE SOMETHING. I HIT THE BRAKE, PULLED OVER AND STOPPED. NOW THAT IT HAS HAPPENED AGAIN, I AM VERY CLEAR THAT IT WAS AN UNINTENDED SUDDEN ACCELERATION. I CHECKED MY FLOOR MAT AND IT IS COMPLETELY FLAT AND SECURE. I'M HAVING MY HUSBAND DRIVE IT TO THE DEALER. WE'LL SEE WHAT THEY CAN FIND. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - NEWBURY, NH

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING, THE REAR END BEGAN TO SLIP AS IF IT WERE ON ICE. HE WAS UNABLE TO CONTROL THE VEHICLE WHILE DRIVING 20 MPH. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE MECHANIC TOLD HIM THAT THE REAR TRAILING ARM WAS CORRODED. THE ENTIRE REAR END FELL DOWN DUE TO THE RUST. HE CALLED THE MANUFACTURER TO FIND OUT IF THERE WERE ANY RELATED RECALLS; HE WAS INFORMED OF RECALL 09V123000. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CONTACT WANTED THE MANUFACTURER TO PAY THE TOWING FEE SO THAT THE VEHICLE COULD BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 137,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - WILMINGTON, NC

    IN JULY 2009 AND AGAIN IN DEC 2009 I EXPERIENCE "SUDDEN ACCELERATION" IN MY 2002 SANTA FE WITH THE 2.7 V6 ENGINE. I HAD ABOUT 92,000 MILES ON THE ODOMETER IN JULY AND ABOUT 95,000 IN DECEMBER. BOTH TIMES THE "SUDDEN ACCELERATION" OCCURRED WHILE I WAS IN "MANUAL MODE". SOME REFER TO THIS AS "SPORT MODE". I WAS DRIVING IN THE MOUNTAINS ON PENNSYLVANNIA WHEN THESE INCIDENCES OCCURRED. THE FIRST TIME I WAS COMPLETELY STOPPED IN 1ST GEAR. THE CAR STARTED TO DRIFTED INTO THE ONGOING TRAFFIC BEFORE I REALIZED THAT THE ENGINE WAS ACCELERATING. ALL THIS TIME I WAS PRESSING ON THE BRAKE PEDAL AS HARD AS I COULD AND FINALLY STOPPED ABOUT 10-15 INTO THE ONCOMING TRAFFIC. LUCKILY, NO TRAFFIC APPROACHED DURING THIS INCIDENT. IT HADN'T HAPPENED AGAIN UNTIL I WAS IN THE MOUNTAINS OF PA AGAIN IN DEC 2009 IN "MANUAL MODE" BECAUSE OF THE HILLY, ICY ROAD CONDITIONS AT THE TIME. THE INCIDENT OCCURRED WHILE I WAS SHIFTING BETWEEN GEARS. MY WIFE DRIVES THE CAR ALMOST EXCLUSIVELY BUT NEVER USES THE "MANUAL MODE" HOWEVER, WHEN I DROVE IN THESE TWO SPECIFIC AFOREMENTIONED INCIDENCES I WAS IN "MANUAL MODE" ON VERY HILLY AND WINDY ROAD CONDITIONS. I AM PRESENTLY WORKING WITH MY HYUNDAI SERVICE MANAGER ON SEVERAL POTENTIAL FIXES TO THE PROBLEM. THEY ARE TAKING THIS SERIOUSLY BUT HAVE NO DEFINITIVE FIX FOR THE PROBLEM AS YET. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - SCHOHARIE, NY

    PREMATURE RUSTING OF POWERSTERING 2 (5 YEAR), & TRANSMISSION 2 (6 YEAR ), & BRAKE (7 YEAR), STEEL LINES . AND ABS, TRACTION CONTROL SENSOR RING ON FRONT DRIVE WHEELS SHAFT, RUST & SPLIT, NEEDED TO REPLACE AXLES AS THE ONLY FIX. RIGHT FRONT AXLE TO TRANSMISSION CASE SEAL SLIPS OUT AND LEAKS OIL HAS BEEN REPAIRED 5 TIMES UNDER WARRANTY & STILL NEED TO BE PUT BACK IN A OIL CHANGES (3000MILES) ON 2002 HYUNDAI SANTA FE . *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - DELMONT, PA

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE ATTEMPTING TO DECELERATE THE BRAKE PEDAL FELL TO THE FLOOR. HE HAD USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE BRAKE LINE HAD RUPTURED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 56000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - WHITE RIVER JCT., VT

    I AM THE ORIGINAL OWNER OF A 2002 SANTA FE. FRED ZINK WE HAVE 149,000 MILES ON THE VEHICLE I JUST DISCOVERED A PERFORATION ON THE METAL FUEL FILL SPOUT JUST BELOW WHERE YOU INSERT THE FUEL SPOUT THIS CAUSED FUEL TO SPILL ALL OVER THE BOTTOM OF THE CAR AND ON TO THE GROUND THIS IS A VERY SERIOUS SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - WOBURN, MA

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE DEALER REPAIRED THE LEFT JOINT AXLE ACCORDING TO THE WARRANTY. THE BOOT ON THE LEFT SIDE OF THE AXLE WAS ALSO TORN; HOWEVER, THE DEALER REFUSED TO REPAIR IT SINCE THAT PART WAS NOT COVERED BY THE WARRANTY. THE CONTACT STATED THAT HE PURCHASED AN EXTENDED WARRANTY AND THAT THE DEALER SHOULD REPAIR IT ACCORDINGLY. THE CONTACT REFUSED TO PAY FOR THE BOOT REPAIR. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 81000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - STATEN ISLAND, NY

    MY 2002 HYUNDAI SANTE FE CONTROL ARM RUSTED THROUGH CAUSING THE WHEEL TO COME OFF. I UNDERSTAND THIS WAS A RECALL WHICH I WAS NOT NOTIFIED ABOUT. BECAUSE OF THIS DANGEROUS SITUATION I AM NOT COMFORTABLE DRIVING THIS CAR. NOT ONLY DID THE CONTROL ARM RUST , WE HAD TO CHANGE TO HUB, BEARING,AND THE AXLE AND HAVE THE CAR TOWED TO A REPAIR SHOP AT MY EXPENSE. I AM ASKING HYUNDAI TO PAY FOR THE LABOR AND PARTS TO REPAIR MY CAR. LUCKILY, I WAS NOT ON A HIGHWAY DRIVING SINCE THIS WOULD HAVE RESULTED IN A MAJOR ACCIDENT OR POSSIBLY A FATALITY. I NOW HAVE TO BRING THE AUTO TO A HYUNDAI DEALERSHIP TO HAVE THE PARTS AND CAR INSPECTED AND THEN WAIT 6 TO 8 WEEKS FOR THEM TO DECIDE ON HOW I WILL BE REIMBURSED. FAILURE TO NOTIFY ME ASWELL AS THOUSANDS OF OTHER HYUNDAI OWNERS IS UNACCEPTABLE. I SHOULD NOT HAVE TO GO THROUGH ALL THIS REDTAPE ON SOMETHING THEY ARE TOTALLY RESPONSIBLE AND LIABLE FOR. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - LEVITTOWN, PA

    TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHEN THE CONTACT ENGAGED THE BRAKE PEDAL, SHE HEARD A THUMP AND MOMENTS LATER THE PARKING BRAKE LIGHT APPEARED ON THE DASHBOARD. A LOCAL MECHANIC STATED THAT THE ABS LIGHT NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000. UPDATED 11/06/09 *BF THE CONSUMER STATED THE ABS MASTER CYLINDER FAILED. SHE STATED SHE HAD NO BRAKES AND WENT THROUGH A RED LIGHT AND HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. UPDATED 11/09/09

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - SOUTH AMBOY, NJ

    STARTED MY CAR, IT DIDNT FEEL RIGHT, PULLED OUT OF MY DRIVEWAY AND STARTED TO DRIVE WHEN THE CAR STARTED TO STALL BUT DIDNT AND BETWEEN 1 ST AND 2 ND GEAR THE CAR WAS JERKING. I PULLED OVER SHUT CAR OFF AND TRY IT AGAIN, SAME THING. I DROVE FOR A FEW BLOCKS SEEM TO DRIVE BETTER AFTER 2ND GEAR. SO I DROVE IT TO THE DEALER TO HAVE IT CHECKED OUT. THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD THERE WAS A RECALL ON THE 2002 SANTA FE REGARDING THE CRANKSHAFT POSITION SENSOR WHICH WOULD CAUSE A ENGINE STALL AND THE SENSOR WOULD NEED TO BE REPLACED. BUT I WAS TOLD THAT MY 2002 SANTA FE DID NOT MAKE THE RECALL LIST. WHY WONT THEY FIX THE PROBLEM THAT WAS RECALLED ? BUT THEY WILL FIX IT IF I PAY FOR IT. *TR

    Source: NHTSA WEB SITE