2017 HYUNDAI SANTA FE Complaints

DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPENSION. THIS ISSUE IS DANGEROUS AND HAS NEARLY CAUSED ACCIDENTS. I HAVE HAD TO PULL OFF THE ROAD TO AVOID A COLLISION FROM THE REAR BECAUSE THE ENGINE HAD NO POWER, THE TC/ESC LIGHT WAS FLASHING ON THE DASH. SO FAR MY ATTEMPTS AT THE DEALER TO HAVE THIS FIXED HAVE BEEN UNSUCCESSFUL. I AM WORKING WITH HYUNDAI CONSUMER AFFAIRS TO DETERMINE A SOLUTION.

MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, BUT WAS TOLD THAT THERE IS NO ADJUSTMENT THAT THEY CAN DO.) IT IS UNACCEPTABLE AND I'M LOOKING TO HEAR IF THIS IS A COMMON. THE OWNERS MANUAL STATES THAT PERFORMANCE IN ECO MODE IS LESS. BUT THIS IS VERY ANNOYING AND BORDERS BEING DANGEROUS.

2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS. ALMOST GOT REAR-ENDED. ANOTHER TIME, MAKING A RIGHT TURN ON INTERSTATE ONRAMP AND RIGHT FRONT TIRE HIT A POT HOLE, VEHICLE LOST ALL POWER FOR APPROX. 2 SECONDS (AROUND 20 MPH). ALMOST GOT HIT. MAKING A LEFT HAND TURN AT TURN SIGNAL (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND) AND VEHICLE RPM WENT TO 1500 AND DIDN'T MOVE FOR APPROX. 2 SECONDS. ALMOST GOT HIT. ACCELERATING UP HILL, SLOWED DOWN FOR CAR IN FRONT OF ME (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND), APPROX. 20 MPH. WENT TO ACCELERATE AGAIN AND VEHICLE SAT AT 1500 RPM WITH POWER LOSS FOR APPROX. 2 SECONDS. SEVERAL OTHERS REPORT THIS SAME ISSUE ON THE VARIOUS HYUNDAI SANTA FE FORUMS WITH THE SPORT TURBO. I KNOW THERE WAS A TSB FOR THE FULL-SIZED SANTA FE WITH THE V6, BUT THIS IS THE SWB (SHORT WHEEL BASE) SPORT MODEL WITH 4 CYLINDER TURBO.

MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND WAS TREATED AT A HOSPITAL.THE CAR HAD 1900 MILES ON IT AND WAS A NEW CAR LEASE. THE DEALER INSPECTED THE CAR ON MONDAY DECEMBER 5 AND FOUND NOTHING. I CONTACTED THE NATIONAL CUSTOMER SERVICE CENTER . THEY SENT A THIRD PARTY TO INSPECT CAR AND ON FEBRUARY 3,2017. I RECIEVED AN EMAIL. IT STATED THAT THE TRANSMISSION,GEAR SHIFTER AND BRAKES ARE NORMAL IT NOTED THAT IN THIS CAR THE DRIVER ALWAYS MUST PLACE THE EMERGENCY BRAKE ON EVERY TIME IT IS PLACED IN PARK. THE SALESMAN DID NOT CONVEY THIS,NOR II IS LISTED ON THE INFORMATION CHECKLIST TO REVIEW BEFORE CUSTOMER TAKES CAR. ALSO WHEN I TEST DROVE THIS VEHICLE IT DID NOT HAVE THE EMERGENCY BRAKE ON. ALSO. WHEN TEST DRIVING THE CAR I COMMENTED THAT THE BRAKES SEEMED STRANGE. THE SALESMAN TOLD ME TO STOP AND WE RETURNED TO DEALER.HE INFORMED ME THAT RACCOONS ON THE PROPERTY WERE EATING THROUGH BRAKE LINES ON SEVERAL CARS. I WAS TOLD THEY WOULD BE REPAIRED BEFORE I TOOK POSSESSION FOUR DAYS LATER. I AM SCARED TO DRIVE THIS CAR. I ASKED TO BE LET OUT OF THE LEASE BUT THAT WAS DENIED.

WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.

I HAVE THE 2017 SPORT 2.0T MODEL, AND I AM EXPERIENCING THE SAME POWERTRAIN ISSUE. WHEN DRIVING AT SLOW SPEEDS, THERE IS A 3-4 SECOND DELAY IF POWER IS NEEDED SUDDENLY. THE POWERTRAIN JUST GOES TO SLEEP AND NOTHING HAPPENS, FOLLOWED BY A SUDDEN, DANGEROUS LURCH. THE SIGNIFICANT DELAY BETWEEN THE TIME THE POWER IS NEEDED AND THE TIME THE POWER IS DELIVERED, MAKES THIS CAR UNDRIVABLE AND HIGHLY DANGEROUS. I'M NOT SURE IF IT IS A TRANSMISSION PROBLEM ( SLOW TO DOWNSHIFT), A SOFTWARE ISSUE, OR A TURBO DELAY, LIKELY ALL THREE COMBINED. THE RESULT IS THAT THE CAR'S PERFORMANCE IS UNACCEPTABLE, AND HIGHLY DANGEROUS. THIS PROBLEM OCCURS DAILY. THIS IS MY THIRD HYUNDAI AND MY FINAL ONE. NEVER HAVE I EXPERIENCED SO MUCH REGRET AT BUYING A CAR; I WANT MY MONEY BACK. IF HYUNDAI DOES NOTHING TO RECTIFY THIS ISSUE (I'M NOT SURE WHAT THEY CAN DO, AS THIS SEEMS TO BE A RESULT OF SHODDY ENGINEERING) I WILL JUST SELL MY CAR JUST TO GET RID OF THIS DANGEROUS VEHICLE AND EAT THE LOSS. MY LIFE AND THAT OF MY FAMILY ARE FAR MORE IMPORTANT. *TR

ENGINE STALLING AT SLOW SPEEDS. FURTHER, AT SLOW SPEEDS, THERE IS A SIGNIFICANT DELAY OF SEVERAL SECONDS FOR POWER DELIVERY. FOR EXAMPLE, IF DRIVING SLOWLY, SAY AT 5 MPH, AND POWER IS NEEDED IMMEDIATELY (SUCH AS IN AN EMERGENCY OR A LANE CHANGE SITUATION), NOTHING HAPPENS FOR OVER 3 SECONDS WHEN THE ACCELERATOR PEDAL IS DEPRESSED, FOLLOWED BY A DANGEROUS LURCH WHEN POWER IS DELIVERED SUDDENLY. THIS IS A HIGHLY DANGEROUS AND UNACCEPTABLE CONDITION. I SPOKE TO THE DEALER, WHO DISMISSED MY COMPLAINT AND CLAIMED THAT "ALL CARS ARE THE SAME THESE DAYS". THIS IS A REGULAR PROBLEM THAT OCCURS MULTIPLE TIMES EVERY DAY.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE LOST POWER WHILE TURNING RIGHT OR LEFT. THE POWER RETURNED WITHIN SECONDS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 1,200.

WHEN ACCELERATING THE CAR BOGS DOWN. IT HAPPENS RANDOMLY. DANGEROUS IF YOU ARE MAKING A LEFT HAND TURN WITH ONCOMING TRAFFIC. YOU CAN GET STUCK IN THE INTERSECTION.

TWO ISSUES: SEVERE PROBLEM - WHEN DRIVING AT A RATE OF APPROXIMATELY 35MPH TODAY ON A MAJOR CITY THOROUGHFARE, OUR 2017 HYUNDAI SANTA FE 2.0T ULTIMATE SUFFERED A SUDDEN AND COMPLETE LOSS OF POWER (ENGINE AND ALL ELECTRICAL SYSTEMS INCLUDING LIGHTING). AFTER COMING TO A STOP, THE VEHICLE WAS STRANDED IN PLACE UNTIL IT WAS ABLE TO START UP AGAIN MANY MINUTES LATER. FORTUNATELY NO ONE WAS PHYSICALLY HARMED AS THE INDIVIDUAL DRIVING BEHIND OUR VEHICLE WAS OBSERVANT ENOUGH TO IDENTIFY THE ISSUE (DESPITE A LACK OF BRAKE LIGHTS OR HAZARDS) AND STOP IN TIME. NO VISIBLE ENGINE LIGHT OR FAULT CODE WAS TRIGGERED. LESS SEVERE PROBLEM: ON A REGULAR BASIS, THE VEHICLE SUFFERS ABRUPT AND SUSTAINED LOSS OF POWER IN MERGING SITUATIONS (ESPECIALLY WHEN TURNING ON CITY STREETS FROM A STOP). THIS SEEMS TO BE FROM AN OVERACTIVE OR OTHERWISE INEFFECTIVE TRACTION CONTROL SYSTEM/PROGRAMMING. DESPITE EVEN PLANNING FOR THE POSSIBLE LOSS OF POWER, THIS HAS STILL RESULTED IN A NUMBER OF "NEAR MISS" SITUATIONS. A WARRANTY VISIT HAS BEEN SCHEDULED FOR THESE ISSUE AND WE WILL GLADLY PROVIDE THE RESULTS AND/OR OTHER UPDATES UPON REQUEST. WE ARE, HOWEVER, SERIOUSLY CONSIDERING SELLING THE VEHICLE AT A LOSS DUE TO THESE TWO ISSUES. *TR