2017 HYUNDAI SANTA FE Complaints

I PREVIOUSLY PUT IN A COMPLAINT ABOUT THE FRONT PASSENGER SEAT ON MY 2017 SANTE FE. WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT AND DOES NOT PUT THERE SEAT BELT ON NO AUDIBLE WARNING SOUND WARNS THEM TO BUCKLE THE SEAT BELT. I SEE THAT HYUNDAI HAS A FIX FOR THE DRIVERS SEAT AUDIBLE WARNING (06-01-013) BUT NO FIX FOR THE PASSENGER SEAT. HYUNDAI COULD YOU PLEASE COME UP FIX FOR THE PASSENGER SIDE.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASSISTED THE DEALER WITH THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

THE CARE HAS LESS THAN 200 MILES ON IT. IT HAS A SERIOUS HESITATION PROBLEM WHEN SLOWING DOWN AND THEN ATTEMPTING TO ACCELERATE. THIS HAS CAUSED ME A COUPLE OF NEAR COLLISIONS WHEN SLOWING DOWN THROUGH AN INTERSECTION AND THEN ATTEMPTING TO DRIVE THROUGH. THE CAR WILL NOT RESPOND IMMEDIATELY TO MAY ATTEMPT TO ACCELERATE. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS MAKE AND MODEL (I HAVE THE SANTA FE ULTIMATE VERSION).

SOMETIMES AFTER SLOWING TO MAKE A TURN THE CAR'S ENGINE SEEMS TO "STUMBLE" FOR A SECOND BEFORE ACCELERATION CAN BEGIN. COMES AS A SURPRISE AND BECAUSE OF THE HESITATION CATCHING ME OFF-GUARD I AM PITCHED FORWARD IN MY SEAT. NOTHING CATASTROPHIC, BUT VERY ANNOYING AND COULD BE DANGEROUS TO A DRIVER NOT KNOWLEDGEABLE ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR AND I NOTICED THIS PROBLEM AFTER ONLY A DAY OR TWO OF OWNERSHIP. I SUSPECT THIS IS A SOFTWARE ISSUE AND CAN BE FIXED WITH A REFLASH OF THE ECU, BUT THAT'S JUST MY BEST GUESS. HAVE NOT CONTACTED THE DEALERSHIP YET, BUT THOUGHT I'D FILE THIS COMPLAINT FIRST TO SEE IF A RECALL CAN BE ISSUED TO FIX THIS PROBLEM.

I AM EXPERIENCE A HESITATION IN THE ACCELERATION FROM EITHER A DEAD STOP OR A ROLLING STOP. WHEN THE ACCELERATOR IS PUSHED, THERE IS A 1-2 SECOND DELAY IN POWER. THE ENGINE APPEARS TO CUT OUT AND THEN IT KICKS IN AND TAKES OFF. THE FIRST HAPPENED WITH 50 MILES ON THE CAR AND HAS HAPPENED OVER TWO DOZEN TIMES OVER THE NEXT 3700 MILES. NOT ONLY IS IT VERY ANNOYING, BUT HAS BEEN DANGEROUS WHEN TRYING TO ENTER A LANE TO GET UP TO SPEED WITH TRAFFIC.

HESITATES WHEN TAKING OFF. JERKS AT ABOUT 10 MPH AND THEN AGAIN AT ABOUT 20 MPH BUT NOT AS BAD AS AT 10 MPH. HESITATES WHEN GIVEN GAS AFTER JERKING. FEELS AS IF I HAVE GOT TO ABOUT 10 MPH THEN SLAMMED ON MY BREAKS BEFORE IT WILL START TO GO AGAIN. I'M SCARED TO TRY AND PULL OUT INTO BUSY TRAFFIC. I AM WORRIED I WILL GET HIT DUE TO NOT BEING ABLE TO DEPEND THAT IT WILL GO WHEN I'M TRYING TO GO.

THE VEHICLE :"CHOKES" OUT AT LOW SPEED OFTEN WHEN TURNING A CORNER OR FROM A SLOW START. I TOOK THE VEHICLE INTO THE DEALER AND THEY RAN DIAGNOSTICS AND DECLARED THEY DETECTED NO PROBLEM. HOWEVER, THE PROBLEM STILL EXISTS AND MAY CAUSE AN ISSUE IF ACCELERATION IS REQUIRED.

IN THE AFFECTED VEHICLE, THE WIRES IN THE CAN WIRING HARNESS ASSEMBLY AND AIRBAG WIRING HARNESS ASSEMBLY MAY BE DAMAGED BY THE PASSENGER SEAT'S HEIGHT ADJUSTER MECHANISM. A METAL 3RD PARTY POWER INVERTER WAS POSITIONED UNDERNEATH THE PASSENGER SEAT. PRIOR SEAT ADJUSTMENTS CAUSED THE SHEATH AROUND THE HARNESSES TO BECOME BARE, EXPOSING THE ELECTRICAL WIRING. THE METAL POWER INVERTER BECOME LODGED AGAINST THE WIRING CAUSING A SHORT IN THE WIRING AND CAUSING THE ENTIRE VEHICLE'S ELECTRICAL SYSTEM TO FAIL. THE EPB (ELECTRONIC PARKING BREAK) BECAME ENGAGED AND IT WAS IMPOSSIBLE TO DRIVE THE VEHICLE. ALTHOUGH ACKNOWLEDGE THAT THE 3RD PARTY POWER INVERTER WAS UNDER THE SEAT, THE VEHICLE HAD BEEN DRIVEN 4 TIMES WITH IT UNDER IT, TOTALING LESS THAN 800 MILES. IT IS NOT KNOWN HOW LONG IT WOULD TAKE FOR THAT BOX TO RUB AGAINST THE SHEATH ON THE HARNESS AND BARE THE WIRING, THEREFORE IT IS SUSPECTED THAT THE POWER SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE AND THAT RECALL #141 SAFETY CAMPAIGN #16V145000 MAY NOT HAVE BEEN PROPERLY RESOLVED. WE BELIEVE THE SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE, PRIOR TO THE INVERTER BEING PLACED UNDER THE SEAT. THE INVERTER WAS POSITIONED SUCH THAT IT WASN'T MAKING CONTACT WITH THE BARE WIRE, UNTIL THE SEAT WAS ADJUSTED ON 7/2/2017. THE CAR WAS NOT DRIVEN ON 7/3/2016. THE INCIDENT OCCURRED ON 7/4/216 AS THE VEHICLE WAS DRIVEN ACROSS RAILROAD TRACKS. IT IS BELIEVED THE INVERTER WAS THEN JARRED AGAINST THE BARE WIRE, CAUSING THE SHORT. THE DEALERSHIP HAS NOT VALIDATED THIS; THEY ARE SUGGESTING IT WAS THE INVERTER THAT CAUSED THE WIRES TO BECOME BARE. OUR OPINION IS THAT THE INVERTER WAS NOT THERE LONG ENOUGH TO CAUSE THAT WIRING TO BECOME BARE. IT WASN'T UNTIL I DISCOVERED THIS PREVIOUS RECALL THAT EVERYTHING STARTED TO MAKE SENSE. IT IS A $5,300.00 REPAIR BECAUSE THE OTHER WIRES INVOLVED THAT ARE BARE ARE FOR THE AIRBAGS.

BRAND NEW VEHICLE (1600 MILES) HESITATES WHEN I GO FROM A COMPLETE STOP AND START TO ACCELERATE AT LOW SPEEDS. MAINLY NOTICE IT WHEN TAKING A CORNER. IT SEEMS AS IF IT HAS TROUBLE SELECTING THE GEAR AND ONCE IT DOES, IT LURCHES FORWARD. DANGEROUS WHEN PULLING OUT INTO TRAFFIC AS THE HESITATION PUTS YOU IN THE MIDDLE OF THE ROAD JUST A LITTLE TOO LONG FOR COMFORT. ALSO, MY TRACTION CONTROL LIGHT WILL COME ON AROUND CERTAIN CORNERS AND LEAVES ME WITHOUT CONTROL OF THE CAR. ALSO ANOTHER SAFETY ISSUE AS AGAIN THE CAR HESITATES OR LOCKS UP BECAUSE OF THIS FEATURE AND DOESN'T ALLOW ME TO DRIVE FORWARD AS I WISH. IT'S THE MIDDLE OF THE SUMMER WITHOUT ANY RAIN AND DEFINITELY NO SNOW ON THE GROUND (I'D SAY PERFECT ROAD CONDITIONS) SO NO REAL REASON WHY MY TRACTION CONTROL SHOULD BE TURNING ON AROUND CORNERS. VERY CONCERNED ABOUT THIS ISSUE! ALSO, I SHOULD NOTE THAT THESE ISSUES HAVE BEEN HAPPENING LONG BEFORE 1600 MILES. I NOTICED THEM THE FIRST WEEK OR SO THAT I TOOK THE VEHICLE HOME SO DEFINITELY LESS THAN 500 MILES AS I BOUGHT IT NEW. FOR A BRAND NEW, FAIRLY EXPENSIVE VEHICLE I SHOULDN'T HAVE TO FEEL LIKE MY CONFIDENCE IN IT'S BASIC PERFORMANCE IS COMPROMISED.