2012 HYUNDAI SANTA FE Complaints

I WAS DRIVING ON THE INTERSTATE AT SPEED WHEN MY 2012 SANTA FE BEGAN MAKING A LOUD RATTLING SOUND AND LOSING POWER. I WAS ABLE TO SAFELY MOVE TO THE SHOULDER AND STOP. THE ENGINE THEN STOPPED. I WAS TOWED TO A LOCAL GARAGE WHERE A TECHNICIAN INSPECTED THE ENGINE. IT WAS FOUND THAT ONE CYLINDER FAILED AND FILLED UP WITH OIL CAUSING A TOTAL ENGINE FAILURE. THE ENGINE HAS TO BE REPLACED. MY VEHICLE HAS 101,000 MILES ON IT. VERY EXPENSIVE $6000.00 ENGINE REPLACEMENT. CAR HAS RUN WONDERFUL UP TILL THIS POINT.

WHILE DRIVING THE CAR ALL THE GAGES STARTED TO FLICKER ON AND OFF. THE RADIO STARTED TO COME ON AND OFF AND WHILE DRIVING ON THE HIGHWAY IT JUST STOPPED. WE REPLACED THE BATTERY AND EVERYTHING.

LIGHTS APPEARED ON DASHBOARD ON MY VEHICLE ON MORNING OF 8/21/2019, ON MY WAY TO WORK. AFTER WORK, I STOPPED BY BACHMAN HYUNDAI IN JEFFERSONVILLE, IN TO GET DIAGNOSTIC OF WHAT WAS GOING ON WITH MY VEHICLE. I MET WITH THE SERVICE PERSON I WOULD NORMALLY SEE. I WAS TOLD ME THAT MY WHEEL SPEED SENSOR REAR LH OPEN/SHORT, PART #C1206 AND WHEEL SPEED SENSOR REAR RH OPEN/SHORT, PART #C1209 + SHE TOLD ME I WOULD NEED TO REPLACE MY REAR ROTORS AS WELL, I STATED I HAD MY REAR ROTORS REPLACES ABOUT A YEAR &A HALF AGO. SHE QUOTED THE JOB MORE THAN $1200.00 INCLUDING PARTS, LABOR + TAXES. I PURCHASED MY HYUNDAI SANTAFE FROM JIM ELLIS HYUNDAI IN ATLANTA, GA. I REACHED OUT TO A SERVICE TECH I TRUST AT JIM E. HYUNDAI/ATLANTA, HE INFORMED ME THAT THIS WAS A RECALL PART AND HYUNDAI SHOULD DO A PA REPLACE FREE OF CHARGE. I WENT BACK TO BACHMAN HYUNDAI, IN, TOLD HER WHAT WAS TOLD TO ME. PA WAS DONE, PA WAS DECLINED. SHE STATED YES SHE KNEW OF THE RECALL & WHY DIDN'T SHE MENTION TO ME. SHE STATED I HAD NOT HAD ALL OF MY VEHICLE SERVICED AT THERE LOCATION AND THAT I WAS NOT THE ORIGINAL OWNER AND IT HAD MORE THAN 13K MILES. I ASKED WHAT DID ALL OF THIS HAVE TO DO WITH REPAIRING MY VEHICLE? I CONTACTED ATLANTA BACK, WAS GIVEN # FOR HYUNDAI USA. THEY COULD SEE THAT PA WAS DONE & DECLINED, I ASKED WHY, HE DIDN'T UNDERSTAND WHY. HE UPDATED A NEW CASE # AND ESCALATED MY COMPLAINT AND SENT NEW CASE # HYUNDAI, IN TO GET JOB DONE. I RECEIVED CALL FROM HYUNDAI USA TODAY, ONLY TOE TOLD THAT MY VEHICLE IS OUT OF WARRANTY IS WHY THEY CANNOT REPAIR THIS RECALL ISSUE. PLEASE ! I NEED YOUR HELP IN RESOLVING THIS SIMPLE ISSUE. TODAY THE LADY TOLD ME, WELL TAKE YOUR CAR BACK TO ATLANTA AND HAVE THEM REPAIR IT BECAUSE THEY WERE NOT APPROVING REPAIRS. SO UNFAIR! I HAVE RECEIVED SO MANY CONFLICTING STORIES NOT TO REPAIR THIS RECALL. PLEASE HELP ME! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING ON THE HIGHWAY WHEN THE ENGINE BEGAN TO MAKE A NOISE. IT IS AN ENGINE FAILURE AND HAS TO BE REPLACED.

WHILE DRIVING STRAIGHT AT HIGHWAY SPEED, THE ENGINE WARNING LIGHT CAME ON AND WITHIN 30 SECONDS THE ENGINE COMPLETELY SHUT DOWN. THE VEHICLE LOST ALL POWER AND CONTROL SO ABRUPTLY THAT I WAS NOT ABLE TO GET IT OUT OF THE TRAFFIC LANE. AFTER HAVING IT TOWED, TWO SEPARATE MECHANICS ADVISED THAT THE ENGINE HAS SEIZED DUE TO LOWER ENGINE FAILURE, LIKELY A DEFECT IN THE OIL SENDING UNIT. THE VEHICLE HAS 116,000 MILES, JUST BEING THE FACTORY WARRANTY LIMIT, AND HAD HAD REGULAR DOCUMENTED MAINTENANCE AND SHOWS NO SIGN OF ABNORMAL WEAR OR NEGLECT. I AN HAVING A COMPLETE AND COSTLY ENGINE REPLACEMENT. I HAVE CONTACTED HYUNDAI AND THEY REFUSE TO TAKE ANY RESPONSIBILITY FOR THE DEFECTIVE ENGINE.

CAR HAD 79000 MILES. WHEN DRIVING, MOTOR STARTED MAKING TICKING SOUND. I STOPPED THE CAR AND CHECKED THE OIL. IT WAS FULL. 2 MILES LATER, THE ENGINE STARTED KNOCKING, NO WARNING LIGHTS OF ANY KIND CAME ON ON THE DASH. BEFORE I COULD PARK IT OFF THE ROAD, A ROD WENT THROUGH THE BLOCK. THE BROKE ROD HAD A NUMBER 4 STAMPED ON IT.

AFTER HEARING A METAL RUBBING SOUND WHEN TURNING RIGHT, TOOK THE 2012 SANTA FE INTO THE SHOP. THE MECHANIC DISCOVERED THAT THE FRONT RIGHT STRUT RUINED WAS RUINED, THE PLATE IT WAS ATTACHED TO WAS BROKEN, AND BOTH FRONT COILS RUSTED AND BROKEN AT THE SAME SPOT. THIS SEEMS LIKE A MAJOR DEFECT FOR BOTH COILS TO BE BROKEN AT THE SAME SPOT. THIS GREATLY JEOPARDIZED ME, MY WIFE AND THE THREE CHILDREN IN THE BACK SEAT.

WHILE TRAVELING HOME FROM VACATION ON I75S WE HEARD A STRANGE RATTLING SOUND AND IMMEDIATELY LOST ALL POWER. HAD TO COAST TO THE LEFT WHICH PUT US IN A VERY DANGEROUS SITUATION. HIGHWAY PATROL HAD TO STOP TRAFFIC AND WE WERE ABLE TO GET CAR TO THE RIGHT SIDE. BARELY. WAS TOWED TO THE NEAREST CHEVY DEALERSHIP BECAUSE NO ONE ELSE WAS OPEN. WAS TOLD I NEEDED A NEW ENGINE. I'VE OWNED THIS CAR FOR 2 YEARS WITH NO WARNING OF ANY PROBLEMS. THERE ARE NO RECALLS. I'M HAVING THE CAR TOWED TO MY HOME IN MS. CAR HAS 90,000 MILES. THERE ARE NO RECALLS BUT THERE SHOULD BE! THIS PROBLEM COULD HAVE CAUSED A SERIOUS ACCIDENT !

BOUGHT THE CAR WITH 139,000 MILES ON IT. HAD A CLEAN CAR VIN REPORT. DROVE IT FOR 3 MONTHS WITH NO ISSUES. SLOWED DOWN ON A DANGEROUS 2 LANE HIGHWAY FOR A CAR TURNING LEFT IN FRONT OF ME AND SUDDENLY COULDN'T ACCELERATE AND THE ENGINE LOST ALL POWER, MAKING A LOUD GRINDING NOISE. I WAS STUCK WITH NO STEERING, NO POWER AND NO HAZARD LIGHTS HALF WAY OFF OF THE HIGHWAY. LUCKILY A TRUCK PULLED IN BEHIND ME FOR SAFETY AND 2 PASSENGERS HELPED ME GET IT OFF THE HIGHWAY. HAD IT TOWED TO THE AUTO SHOP TO FUND THE ENGINE NEEDED TO BE COMPLETELY REPLACED. THE DEALERSHIP WAS KIND ENOUGH TO EAT THE COSTS OF LABOR, BUT WE ARE OUT ANOTHER $3,500 FOR AN ENGINE REPLACEMENT ON A CAR WE'VE ONLY HAD FOR 3 MONTHS. FURTHER RESEARCH SHOWS MULTIPLE DANGEROUS SITUATIONS OF ENGINE FAILURES ON THIS SPECIFIC MODEL YET NO RECALL HAS OCCURRED. WILL IT TAKE DEATH'S FOR HYUNDAI TO TAKE RESPONSIBILITY FOR KNOWINGLY KEEPING CARS ON THE ROAD WHERE ENGINES CAN COMPLETELY FAIL WITH ZERO WARNING?

LOUD CLANKING NOISE ON RIGHT FRONT SIDE. STRUT IS BROKEN. POPPING COVER OFF UNDER HOOD. LOT OF MOVEMENT. I READ THERE ARE A LOT OF ISSUES WITH RIGHT FRONT SUSPENSION ON 2012 SANTA FE. IF THIS IS TRUE WHERE IS THE RECALL. PARTS ARE VERY EXPENSIVE