2012 HYUNDAI SANTA FE Complaints
View complaints related to 2012 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI SANTA FE- LYNN, MA
FOR THE SECOND TIME OIL PRESSURE SWITCH HAS FAILED AND NEEDS TO BE REPLACED CAR ONLY HAS 58456 MILES ON IT ANOTHER 420 BUCKS
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- LAKELAND, FL
CAME HOME 8 PM. SON CAME HOME SHORTLY AFTER 10 PM. JUST AFTER MIDNIGHT MY CAR ALARM STARTED GOING OFF (CAR LOCKED AND PARKED IN DRIVEWAY), I GOT OUT OF BED LOOKED THROUGH BLINDS AND SAW MY CAR WAS ON FIRE. I RAN TO KITCHEN GRABBED FIRE EXTINGUISHER ATTEMPTED TO PUT OUT FIRE AND CALLED 911. FIRE DEPT DETERMINED FIRE STARTED INSIDE CAR AT WIRING AREA.
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- SLINGERLANDS, NY
I HAD JUST MERGED ONTO THE INTERSTATE I-90 AT RUSH HOUR, AT ABOUT 55-60 MPH WHEN THE STEERING FROZE AND THE CAR TOTALLY STOPPED. FORTUNATELY I WAS ABLE TO GET THE CAR INTO THE BREAKDOWN LANE AND GET OUT OF TRAFFIC. THE CAR WAS TOWED TO THE DEALER WHERE I PURCHASED IT & MAINTAINED IT REGULARLY. THEIR MECHANICS CHECKED IT OUT. I WAS TOLD THE PROBLEM WAS THE BEARING MATERIAL WENT FIRST, CAUSING A SEIZED CRANKSHAFT. NEED A NEW ENGINE AT 105,000 MILES !!! DEALER COST OF NEW ENGINE WAS STATED AT $8000. THEY ALSO GAVE ME THE ALTERNATIVE OF BUYING A USED ENGINE FOR $6000 BUT ONLY WITH A 3 YR WARRANTY. AT MY NORMAL USAGE, ASSUMING I CONTINUE TO DRIVE ABOUT 17,500 MI/YEAR, IT WILL COST ME $8000 PLUS REGULAR MAINTENANCE TO GET ANOTHER 52,500 MILES OUT OF THIS CAR. THIS IS A TOTALLY UNACCEPTABLE ISSUE THAT THE MANUFACTURER IS NOT HANDLING IN A PRO-ACTIVE MANNER. AT LEAST HYUNDAI COULD EXTEND THE WARRANTY FOR MY CAR TO ALLOW THIS FIX TO BE DONE AT NO COST TO ME. THEY OBVIOUSLY KEPT THE SCOPE OF THEIR RECALL TOO NARROW BECAUSE PAGES AND PAGES OF COMPLAINTS EXIST ON NHTSA WEBSITE ARE DESCRIBING THE SAME PROBLEM THAT I HAD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED.
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- JACKSON, TN
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER IN JACKSON, TN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI SANTA FE- CHESAPEAKE BEACH, MD
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING, THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR ON ITS OWN AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WAS STILL UNDER THE 100,000 MILE WARRANTY AND REFERRED THE CONTACT TO THE DEALER. POHANKA HYUNDAI (1770 RITCHIE STATION COURT, CAPITOL HEIGHTS, MD 20743, (240) 788-4240) DETERMINED THE CAUSE OF THE FAILURE WAS NOT THE TRANSMISSION. THE DEALER INITIALLY FOUND CODES RELATED TO THE ABS SPEED SENSOR AND STATED THAT THERE APPEARED TO BE AN ELECTRICAL FAILURE WITH THE ELECTRONIC STABILITY CONTROL. THE DEALER FURTHER STATED THAT THE ABS MODULAR WAS ACTIVATING ON ITS OWN, WHICH CAUSED THE FAILURE. THE REPAIRS WOULD COST $2,900 AND THE DEALER STATED THAT IT WAS NOT COVERED UNDER THE WARRANTY; HOWEVER, THEY OFFERED TO COVER A PART OF THE LABOR COSTS. THE DEALER HAD THE VEHICLE FOR OVER A MONTH AND TEST DROVE THE VEHICLE. THE DEALER STATED THAT THE FAILURE RECURRED AFTER ALL THE REPAIRS AND CONCLUDED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE ORIGINAL WARRANTY WOULD NOT COVER THE REPAIRS BECAUSE THE CONTACT'S MOTHER PASSED AWAY; THEREFORE, THE ORIGINAL POWER TRAIN WARRANTY WAS VOIDED. THE MANUFACTURER CALLED THE DEALER AND OFFERED TO CONTRIBUTE $630 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 HYUNDAI SANTA FE- DENVER, CO
2012 HYUNDAI SANTA FE PURCHASED AT 89,000 MILES FROM THE DEALER WITH CLEAN CARFAC. MAINTAINED WITH OIL CHANGES REGULARLY, EVERY 2-3K MILES. NO ISSUES. WENT TO START THE CAR 90 DAYS AFTER PURCHASING IT AND THE ENGINE FAILED, RUMBLED LOUDLY AND SHUT OFF. ENGINE LIGHTS CAME ON. MECHANIC TOLD ME IT WAS TENSION TIMING CHAIN & REPLACED IT FOR $2,000. 2 MONTHS LATER (NOW) THE SAME THING IS HAPPENING, ONLY NOW IT'S A LOUD KNOCKING NOISE AND BLUE INDIGO SMOKE COMING OUT OF THE EXHAUST. I HAVE NOT EVEN DRIVEN THIS CAR FOR 6 MONTHS AND I DO NOT DRIVE VERY OFTEN (LIVE AND WORK IN THE CITY). THIS SAME ENGINE IS IN THE 2013-2014 WHICH HAVE OFFICIALLY BEEN RECALLED, SO WE ALL NEED TO PLACE A LAWSUIT ON HYUNDAI FOR THE 2012 SANTA FE! MY MECHANIC TOLD ME THIS ENGINE IS DEFECTIVE AND THE MANUFACTURER DID NOT SEAL THE OIL PAN PROPERLY SO THE OIL LEAKS OUT CONSTANTLY WHILE THE CAR IS IDLE. I WAS TOLD IT NEEDS A NEW ENGINE, AND AM CURRENTLY FIGHTING WITH HYUNDAI CORPORATE TO GET THEM TO REPLACE IT FREE OF CHARGE! CAN ANYONE HELP!
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- PINEY POINT, MD
WHILE DRIVING ON A BUSY STREET, I SLOWLY TURNED A CORNER AND SUDDENLY LOST MY POWER STEERING AND BRAKES AND THE ENGINE STALLED OUT. I IMMEDIATELY TURNED OFF THE ENGINE, SAT BRIEFLY BLOCKING THE HEAVY TRAFFIC, AFTER BEING SLIGHTLY SHAKEN IN THE INCIDENT, STARTED IT UP AGAIN AND PROCEEDED TO PARK AND GET LUNCH. AFTER LUNCH, THE CAR STARTED UP OK, I GOT ON THE ROAD AND SHORTLY AFTER, I NOTICED THE ENGINE LIGHT COME ON SO I IMMEDIATELY LIMPED INTO A NEARBY CAR REPAIR PLACE . THEY DETERMINED THAT THERE WAS VERY HEAVY SLUDGE CLOGGING THE OIL FILTER, EVEN THOUGH WE HAD REGULAR MAINTENANCE ON THE VEHICLE AND NEVER HAD ANY ENGINE INDICATORS EVER COME ON BEFORE. THEY CLEANED OUT THE SLUDGE IN THE ENGINE AND REPLACED THE FILTER AND PUMP. NOW THAT I AM READING ABOUT EVERYONE'S ENGINE PROBLEMS WITH OIL NOT GETTING INTO THE ENGINE, AND AFTER HEARING ON TV ABOUT HYUNDAI REFUSING TO RECALL MY PARTICULAR CAR, I AM VERY AFRAID TO CONTINUE DRIVING IT, SINCE RECENTLY I HAVE EXPERIENCED TWICE A CERTAIN SLUGGISHNESS/DRAGGING WITH A SLIGHT KNOCKING FEELING IN THE STEERING WHEEL. I NOTICED THIS EFFECT TWICE AFTER HAVING DRIVEN THE CAR AT SPEEDS OF 60-70 MPH FOR A LONG PERIOD OF TIME. EACH INSTANCE, I SLOWED TO THE SIDE OF THE ROAD, CHECKED TO SEE IF I COULD SEE ANYTHING OBVIOUS, WHICH I DIDN'T, STARTED UP AGAIN ONTO THE HIGHWAY. THE WEIRD DRAGGING AND SHIMMY CONTINUED, SO I DROVE AT OR UNDER 50 MPH UNTIL IT SLOWLY DISSIPATED AND WENT BACK TO WHAT FELT NORMAL. I WAS VERY DISAPPOINTED TO FIND OUT THAT THERE IS NO RECALL ON MY HYUNDAI SANTAFE 2012, WE BOUGHT IT SECOND-HAND FROM ENTERPRISE CAR SALES. I RELY HEAVILY ON THIS VEHICLE TO DRIVE 2 1/2 HOURS EACH WAY AT HIGHWAY SPEEDS TO CARE FOR MY ELDERLY MOM'S NEEDS IN BALTIMORE. I DON'T WANT TO DIE ON THE HIGHWAY BEFORE MY MOM DIES IN THE NURSING HOME!
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- SALEM, KY
NOTICED MY VEHICLE WAS PULLING TO THE RIGHT AND JUST FELT WRONG WHEN I DROVE, TOOK IT TO A MECHANIC TO CHECK THE ALIGNMENT AND BRAKES (BECAUSE IT WAS TIME FOR PADS). THE MECHANIC WAS SHOCKED TO FIND THE STRUT ON THE PASSENGER SIDE HAD RUSTED AND BROKEN COMPLETELY. HYUNDAI WAS GOING TO CHARGE ME TO CHECK IT OUT AND REPAIR BECAUSE I WAS OUTSIDE OF MY WARRANTY. THE MECHANIC TOLD ME TO CHECK FOR A RECALL SINCE IT WAS NOT A COMMON ISSUE, THERE WAS NOT A RECALL SO HE SUGGESTED I FILE A COMPLAINT.
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- MAPLE GROVE, MN
WHILE DRIVING THE ENGINE WOULD DECELERATOR THEN CUT OUT. I CAN BE ON THE HIGHWAY GOING SPEED LIMITS OF 70 OR ON A SIDE STREET GOING 30 OR UNDER. IT EVEN HAPPENED WHEN I PULLED OUT OF MY DRIVE WAY AND DROVE DOWN MY STREET (4 HOUSES DOWN) AND GOT TO MY CUL-DE-SAC AND ALL POWER SHUT DOWN. NEIGHBOR HAD TO STOP TO AVOID HITTING ME BECAUSE I WAS ROLLING AND COULD NOT STOP. ALL POWER TO STEERING WHEEL AND BRAKES WOULD BE NON OPERATIONAL. I HAVE TO MANUALLY PULL THE WHEEL TO ONE SIDE TO AVOID TRAFFIC, CAUSING AN ACCIDENT, OR FROM BEING HIT BY HEAD ON TRAFFIC. THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2017 AND THE MOST RECENT WAS JANUARY 18TH ON MY WAY HOME FROM WORK. IT HAS HAPPENED TO US OVER A DOZEN TIMES AND FOUND BLOGS THAT STATE THAT HYUNDAI DENIES THAT THIS IS HAPPENING.
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- SONOMA, CA
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LOST POWER STEERING, POWER BREAKS, AND SPEED CONTROL. MY CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE AND WAS DIFFICULT TO STEER. FORTUNATELY I HAD ENOUGH POWER/SPEED STILL TO GET OVER INTO THE BREAKDOWN LANE. I WAS ABLE TO USE MY DIRECTIONALS AND HAZARD LIGHTS ONCE ON THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND ATTEMPTED TO START IT AGAIN SEVERAL TIMES WITHOUT SUCCESS. THE CHECK ENGINE LIGHT WAS ON, AS WAS THE OIL LIGHT AND BATTERY LIGHT. THERE WAS NO DISCERNIBLE WARNING THAT WOULD HAVE INDICATED AN IMPENDING ENGINE FAILURE. I HAD ALREADY DRIVEN 75 MILES OF MY TRIP AND IT SIMPLY STOPPED RUNNING. IN THE MIDDLE OF THE HIGHWAY! THE CAUSE OF THE PROBLEM IS UNKNOWN TO ME AND CURRENTLY UNKNOWN TO MY MECHANIC. I HAD TO HAVE MY CAR TOWED 50 MILES TO THE MECHANIC. GETTING IT TO A DEALER WOULD HAVE BEEN EVEN FATHER.
Source: NHTSA WEB SITE