2012 HYUNDAI SANTA FE Complaints

View complaints related to 2012 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI SANTA FE
    - COPPELL, TX

    DRIVING DOWN THE TOLLWAY AT 75 MPH THE ENGINE MADE A KNOCKING SOUND AND THEN COMPLETELY SHUT DOWN. MY HUSBAND WAS ABLE TO COAST IF OFF THE TOLLWAY . IT WAS TOWED TO THE DEALERSHIP WHERE THEY CAME TO THE CONCLUSION THAT THE ENGINE BLEW AND RECOMMENDED GETTING A NEW ENGINE. HOWEVER, WITH IT BEING JUST AT 102K MILES ITS RIGHT OUTSIDE OF WARRANTY. THE DEALERSHIP IS TELLING ME CORPORATE WONT COVER IT BUT I HAVE FILED A FORMAL COMPLAINT WITH HYUNDAI CORPORATE AND THEY ARE IN THE PROCESS OF REVIEWING THE CLAIM. AFTER READING ALL OF THE OTHER HORROR STORIES, I BELIEVE THEY WILL COME BACK WITH SOME EXCUSE. THIS HAS GOT TO STOP. THEY SAID IT WOULD BE 3-5K JUST FOR A NEW ENGINE ALONE... THIS IS OUTRAGEOUS.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - PHOEXIN, AZ

    MY ISSUE IS THAT MY 2012 SANTA FE DIED WHILE I WAS DRIVING AT ABOUT 55 MILES PER HOUR. I WAS SOMEHOW ABLE TO MUSCLE THE STEERING WHEEL A BIT TO THE RIGHT TO GET OUT OF HEAVY TRAFFIC AND GET TO THE SIDE OF THE ROAD. THIS TOOK PLACE ON SATURDAY, MAY 5TH, 2018. I CAME VERY CLOSE TO SUFFERING PHYSICAL HARM AND EVEN DEATH. I HAD THE CAR TOWED TO A MECHANIC. THE CHARGE WAS $800 AND THEY THEN TOLD ME MY ENGINE WAS BLOWN DUE TO A ROD LODGING OR GOING THROUGH THE ENGINE. I ALSO INCURRED ABOUT $50 IN UBER FEES TO GO BACK AND FORTH. I KNOW THAT THERE IS NOT A RECALL FOR THE SANTA FE IN 2012 THOUGH I ALSO KNOW THAT HYUNDAI LOST A CLASS ACTION SUIT COVERING THIS SAME ISSUE AMONG OTHERS FOR THE 2012 SANTA FE. I WAS ADVISED TO HAVE THE CAR TAKEN TO THE DEALER FOR EVALUATION AND THEN THE DEALER WILL CONTACT HYUNDAI. I WILL HAVE TO HAVE THE CAR TOWED AGAIN. THIS WILL BE THE 3RD TOW. EACH TOW COST ABOUT $50. I AM CONFIDENT THAT THE ISSUE WAS A TIMING CHAIN BEING LOOSE OR MALFUNCTIONING CAUSING THE DESTRUCTION OF THE ENGINE. I WOULD LIKE HYUNDAI TO PROVIDE ME WITH A REPLACEMENT ENGINE FREE OF CHARGE AND REIMBURSE ME FOR MY EXPENSES. I WOULD ALSO LIKE TO EXPRESS THAT THIS EVENT HAS BEEN VERY UPSETTING AND THAT IT WAS JUST GOOD FORTUNE THAT MY WIFE OR 2 DAUGHTERS WERE NOT DRIVING THE VEHICLE AT THE TIME.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - WILLIAMSTOWN, NJ

    FRONT SPRINGS RUSTED, CALL RECALLED DUE TO UNDERCARRIAGE RUST, RUB AGAINST TIRE, VERY DANGEROUS HYNDAI OF TURNERSVILLE HAS VEHICLE NOW WAITING TO SEE IF HYUNDAI CORPORATE WILL FIX THIS ISSUE FREE OF CHARGE

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - LITTLE FALLS, NJ

    TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. WHILE DRIVING 28 MPH, AN ONCOMING VEHICLE INADVERTENTLY CROSSED INTO THE CONTACT'S LANE. AS A RESULT, A HEAD ON COLLISION OCCURRED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SANTA FE
    - MAPLE SHADE, NJ

    FRONT COIL SPRING RUSTED AND BROKE; IT RUBBED AGAINST MY TIRE. NOT SURE HOW TIRE DID NOT RUPTURE WHILE I WAS DRIVING ON I-95. THE OTHER FRONT COIL SPRING WAS RUSTED, BUT IT DID NOT BREAK YET. CLEARLY THIS PART IS DEFECTIVE. COIL HAD PLASTIC SLEEVE ON IT, WATER MUST COLLECT UNDERNEATH AND RUST IT OUT. CREATED CASE NUMBER 11066195 WITH HYUNDAI, BUT THEY HAVE NOT ACKNOWLEDGED ANY RESPONSIBILITY, DESPITE MY REPEATED CONCERNS ABOUT SAFETY. THEY ALSO WOULD NOT REIMBURSE ME FOR REPAIR BECAUSE 'IT WAS OUTSIDE WARRANTY' AND THAT I WENT TO MY FAMILY MECHANIC (DUE TO LACK OF RESPONSIVENESS FROM HYUNDAI). I SAW ONLINE THAT HYUNDAI HAS HAD A HISTORY OF DEFECTIVE FRONT COIL SPRINGS (EVEN AS RECENT OF 2018), YET THEY HAVE NOT TAKEN MY COMPLAINT SERIOUSLY.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - CHICAGO, IL

    THERE HAVE BEEN NUMEROUS INCIDENTS THAT HAVE OCCURRED OVER THE PAST FEW MONTHS. IS INTERMITTENT - CAN HAPPEN 2 DAYS IN A ROW OR WEEKS APART. SYMPTOMS WHEN MOVING FORWARD AT A LOW RATE OF SPEED (STOP AND GO TRAFFIC ON EXPRESSWAY) STOP TO 10 MILES PER HOUR ... EVERY NOW AND THEN HEAR A "CLUNK" SOUND FROM THE REAR OF THE VEHICLE - FROM ABOVE THE SPARE TIRE AREA. INTERMITTENT - CAN HAPPEN MINUTES APART OR A WEEK APART. HAVE READ SAME TYPE OF COMPLAINTS ON INTERNET. TOOK IT TO MULTIPLE MECHANICS ( HYUNDAI & NON-HYUNDAI ) - NEITHER OF THEM COULD "REPRODUCE" THE PROBLEM.... WHICH IS THE "PROBLEM".... AS I TOLD THEM AND HAVE POSTED HERE.... THIS CAN HAPPEN TWICE IN ONE DAY AND THEN NOT RE-OCCUR FOR A WEEK OR TWO..... THE MECHANICS LOOK AT ME LIKE I'M NUTS AFTER THEY'VE DRIVEN IT AROUND AND NOT BEEN ABLE TO "REPRODUCE" THE PROBLEM... SCENARIOS #1 THE VEHICLE WAS IN MOTION; AT A VERY LOW RATE OF SPEED (0-7MPH); ON AN UPWARD INCLINE; STOP & GO TRAFFIC #2 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH); ON A DOWNWARD INCLINE WITH SHARP TURN TO THE RIGHT - BACKING OUT OF DRIVEWAY TO STREET #3 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH) STRAIGHT BACK

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - LYNN, MA

    INTAKE MANIFOLD RUNNER CODE P200A MAKES CAR BOG DOWN WENT TO DEALER THE PART IS NOT AVAIL FOR 8 WEEKS SEEMS TO BE A BIG PROBLEM THEY HAVE SEVERAL CARS AT DEALERSHIP THAT DONT RUN NOW MINE DOES NOT WARRANTED PART BUT CANNOT GET PLEASE HELP BOGS DOWN CANT GO OVER 20 MPH

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - SONOMA, CA

    FAULTY THETA II ENGINE. DRIVING ON THE FREEWAY,HEARD KNOCKING NOISE IN THE ENGINE. TOOK THE CAR DIRECTLY TO THE DEALER, SERVICE ADVISOR HEARD THE SAME NOISE,SAID THE CAR WAS UNSAFE TO DRIVE. HE SAID SOME OF THEIR ENGINES HAVE THIS KNOWN PROBLEM & HE'D CHECK FOR A RECALL. SAID MINE WAS NOT RECALLED, I'D HAVE TO PAY FOR A NEW ENGINE. HE SENT THE CAR BACK TO THE MECHANIC WHO PUT IT ON A LIFT,HEARD THE NOISE,BROUGHT IT RIGHT BACK DOWN, AGREEING IT WAS THE KNOWN PROBLEM. THE SA SAID HE WOULD SUBMIT A REQUEST TO CORPORATE TO PAY FOR THE ENGINE. THE FACT THAT HE RECOGNIZED THE PROBLEM IMMEDIATELY AND KNEW TO DO A CORP. APPROVAL REQUEST TO PAY TO REPLACE THE ENGINE PROVES HE KNEW IT WAS A FAULTY ENGINE & HMA SHOULD PAY FOR IT. I RENTED A CAR TO DRIVE THE 2 HOURS HOME.MY CAR HAS BEEN THERE 10 WEEKS. HMA DENIED MY CLAIM 3 TIMES (ONCE AFTER THE DEALER ESCALATED THROUGH HIS DISTRICT MANAGER). AFTER MUCH RESEARCH I REALIZED THIS ENGINE HAS BEEN RECALLED FOR MILLIONS OF CARS - HYUNDAI & KIA, DIFFERENT MODELS, DIFFERENT YEARS. MINE IS NOT RECALLED - YET. THE ENGINE WAS MANUFACTURED SO THAT SHAVINGS DROP ON TO THE ENGINE AND EVENTUALLY CAUSE THE FAILURE (IT IS MUCH MORE DETAILED & TECHNICAL THAT THAT). IF I HAD CONTINUED DRIVING, THE RESULT WOULD HAVE BEEN THE ENGINE SEIZING WHILE DRIVING OR THROWING A ROD OUT OF THE ENGINE WHILE DRIVING. HYUNDAI HAS THIS ENGINE ON THE ROAD RIGHT NOW IN MILLIONS OF CARS, IT IS EXTREMELY DANGEROUS , THEY REFUSE TO TAKE RESPONSIBILITY (EXCEPT IN THE LAWSUIT THEY LOST). THEY ARE UNDER NHTSA INVESTIGATION FOR THE DELAYED RECALLS. THE OTHER 2 EXCUSES GIVEN TO ME BY HMA WERE: MY CAR IS 1K MI OUT OF WARRANTY & I DID NOT BUY IT FROM A HYUNDAI DEALER. ALL 3 REASONS (NO RECALL BEING THE FIRST) ARE COMPLETELY INVALID. THEY MANUFACTURED A FAULTY ENGINE. WHEN THE DEFECT APPEARS, WHERE THE CAR WAS PURCHASED AND WHETHER IT IS RECALLED YET, ARE NOT VALID EXCUSES.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - HAMMOND, IN

    THIS VEHICLE HAS A PROBLEM WITH STALLING AND HESITATION WHEN COMING OUT OF TURNS AND AT SPEEDS BETWEEN 60-80 MPH. I HAVE MENTION THIS TO THE DEALER SEVERAL TIMES AND THEY CONTINUE TO SAY THEY CANNOT FIND ANYTHING WRONG. BECAUSE THERE IS NEVER ANY LIGHTS ON AND NO CODES. THIS IS A VERY BAD PROBLEM SOMEONE IS GOING TO GET HURT FROM THIS OR DIE FROM THIS. BUT NO ONE WILL KNOW BECAUSE THE SYMPTOM WILL NOT SHOW UP AS A CODE ON THE SYSTEM, IF THEY DIE THE STORY CANNOT BE TOLD. PLEASE LOOK INTO THIS, I BET IF YOU CHECK WITH OWNERS OF THIS VEHICLE YOU WILL FIND THE SAME PROBLEM NOT ONLY THE SAME YR OF MINE BUT NEWER ONES. THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I HAVE OWNED THIS VEHICLE. I HAVE NOW A 109,000 MILES ON IT NOW. ON 01/28/2018 IT DONE IT SEVERAL TIMES ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SANTA FE
    - MUNCIE, IN

    DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT, CAUSING TAIL LIGHT BULBS TO CRACK AND BLOW OUT. SEVERAL YOUTUBE VIDEOS SHOW FIXES, SO THIS IS OBVIOUSLY AN ISSUE.

    Source: NHTSA WEB SITE