2007 HYUNDAI SANTA FE Complaints

The contact owns a 2007 Hyundai Santa Fe. The contact stated while attempting to start the vehicle, the battery exploded leaving a hole in the hood of the vehicle. No warning light illuminated. The contact referenced Hyundai Campaign Number: 976. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

Case [XXX] . The frame is rusted through. Unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had the recall done for the rusty frame and sub floor, to arrest the rust. The frame is now rusted through. I have a hole big enough to put my fist in. I call Hyundai customer care center Case #[XXX]. When driving this car if the frame breaks I will lose control of the car and crash. The car was just at Van Horn Hyundai Sheboygan WI they did the valve cover gasket recall. They pointed the rust on the frame. I was told by Carlos the car was too old, had to many miles to be taken care of it. They did valve cover gasket recall. The car runs and looks great. The car is not a rusted out piece of junk. It is sitting in the driveway because I am afraid to drive it. I am concerned about this car and how many others are driving around not knowing about this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Yesterday, Dec 15, 2023, I was driving in a local shopping mall and applied my brakes as I was turning into a store's parking lot. My 2007 Hyundai Santa Fe initially slowed upon braking, then suddenly lurched forward, propelling me at least 20 feet forward and past the store parking lot entrance I was attempting to pull into. I was able to get the car to stop by braking hard. I slowly accelerated and was able to pull into another parking lot entrance. If another car or pedestrian had been in front of me they would have been struck by my out of control car. My car had been at a local dealership on Nov 3, 2023, just 5 weeks earlier, for a recall. I've owned the car approximately 8 years and am concerned that this uncontrolled lurching of my car happened 5 weeks after being worked on at the dealership when I had never experienced this problem before. I will contact the dealership about this issue

The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the vehicle was "running lean on bank 1" and determined that the Engine Control Module needed to be reset. The vehicle had been repaired. Additionally, the contact stated that the check engine warning light was illuminated whenever gasoline gauge was below 1/2 tank full. The contact stated that the check engine warning was light illuminated. The vehicle was diagnosed by the dealer, and it was determined that the timing belt, spark plugs, and fuel injectors needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was diagnosed with running lean on bank 1 and 2 and that there was a small leak on the manifold and the manifold needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

The Dealer at Selma Hyundai (2505 Highland Ave. Selma, Ca. 93662) was unable to complete the the recall. Dealer stated “unable to complete PODS update attempted multiple times. Current Scan tool does not support hook-up to cables and option is to update no present. Air bag light due to PODS (passenger occupant ECU) fault with loss of calibration. Scan tool will not communicate with passenger seat module.” “No repair at this time.”

My car has active recalls for the brake switch (prevents brake lights from working properly) and systems related to proper airbag deployment. In addition, there is a service recall (it doesn't show in your database, but it is Hyundai Service Campaign 936 [XXX] ) related to the valve gasket literally dumping oil out to the point that it destroys the alternator - it destroyed my AC Compressor, too! That's not the main point of this, but it's relevant in general. I have been attempting to schedule an appointment to get these issues resolved, but all local dealers tell me the recalls have "expired" and refuse to even look at the car. Some legitimately stop answering the phone when I call at this point, it just rings forever. The online tool to make an appointment from the official Hyundai site has you pick a time to bring the car in, but the dealers to not allot any slots to this so none are available to select. I contacted Hyundai Corporate Customer Service to resolve this, and was told I'd need to "continue trying to work with the dealers." It was no help at all. I am trying to fix the issues myself - my car is currently half-assembled in my garage, and I am technically proficient (I hope!), but it seems ridiculous to be denied service for active safety recalls - and keep in mind, I am only trying to do it myself because the dealers refuse to and I don't want to die in a fiery car crash. I shouldn't be forced to do this. Oh, in addition - Hyundai won't reimburse me for the repairs (I bought my own alternator/compressor once work was refused)... because they aren't being done at a dealership! It'd be hilarious if it wasn't so scummy. Thank you for any help you can offer. I am legitimately losing my mind at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Hyundai Santa Fe. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.

There was a problem with the steering, so thought may be my wife hit a pothole found out the sub frame was severely corroded rusted and falling apart. My family could seriously got hurt. There was no accident, But there very well could have if she continued to drive ,there has to some form of responsibility of Hyundai add vehicle since it was brand new only 67,000 miles

Did oil change. Valve cover was leaking. Put in manufacturer recommended oil. Engine chatter after oil change. Also did valve cover gaskets at said time of oil change.