2012 HYUNDAI SANTA FE Complaints

DRIVING DOWN THE ROAD AND A CLICKING NOISE STARTED. IT GOT LOUDER AS WE WENT ALONG. TOOK IT TO GET DIAGNOSED AND WAS ADVISED THAT THE ENGINE IN THESE VEHICLES WAS BAD AND THE ONLY THING WE COULD DO WAS PUT IN A NEW ENGINE. NONE OF THE AREA USED PART STORES WILL SELL AN ENGINE FROM A 2012 BECAUSE IT IS DEFECTIVE SO CANNOT GET A USED ENGINE AND THEY WANT OVER 5K FOR A NEW ONE TO FIX A PROBLEM THAT IS KNOWN BY THE HYUNDAI COMPANY TO BE A PROBLEM.

WE BOUGHT OUR 2012 SANTA FE WITH 68K ON 8/29/16 FROM THE HYUNDAI DEALER. ON SATURDAY (8/19/17) THE VEHICLE COMPLETLY SHUT OFF WHILE DRIVING ONTO THE HIGHWAY (92K). THIS EXPERIENCE WAS TERRIFYING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, I PUT IT IN PARK AND MANAGED TO START THE VEHICLE AGAIN (THE DASH BOARD DIDN'T DISPLAY ANY LIGHT) AND DRIVE IT HOME WITHOUT ANY FURTHER ISSUES. ON SUNDAY 8/20, THE VEHICLE SHUT OFF WHEN ACCELERATING FROM A COMPLETE STOP, AGAIN THE VEHICLE STARTED AND WE WERE ABLE TO TAKE IT HOME. FIRST THING MONDAY 8/21, I DROVE THE VEHICLE TO THE HYUNDAI DEALER FOR TROUBLESHOOTING. THEY SPENT 2 HOURS AND WEREN'T ABLE TO TO FIND ANYTHING WRONG WITH THE VEHICLE. AS I WAS DRIVE OFF FROM THE DEALER, THE VEHICLE SHUT OFF ONCE AGAIN. I WENT BACK TO THE SERVICE AREA AND STATED THAT THIS VEHICLE WAS NOT SAFE TO DRIVE. THEY PROPOSED THAT THE CRANKSHAFT WOULD BE A GOOD STARTING POINT FOR THE SHUTTING OFF ISSUES. THEY KEPT THE VEHICLE FROM 8/21 THRU 8/24. THEY WANTED TO TEST THE VEHICLE AFTER DOING THE REPAIRS. I PICKED UP THE VEHICLE ON 8/24 AT 4:30PM. I WAS TOLD THE VEHICLE WAS ALL SET AND SAFE TO DRIVE. I WAS CHARGED $357 FOR PARTS AND LABOR. ON FRIDAY AUGUST 25TH ABOUT 6AM, I WAS DRIVING THIS VEHICLE TO WORK, WHILE THE CAR WAS ON THE FREEWAY (ABOUT 50MPH) I HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE LOST POWER AND I PULLED OVER TO THE SIDE OF THE FREEWAY. THE VEHICLE WAS MAKING A LOT OF NOISE AND DID NOT WANTED TO MOVE AT ALL. I TURNED IT OFF AND HAD THE VEHICLE TOWED BACK TO THE DEALER ONCE AGAIN THAT MORNING. I JUST RECIEVED A PHONE CALL TODAY (8/29) THAT THE ENGINE WAS BLOWN ON A PERFECTLY WELL MAINTAINED VEHICLE. THERE IS NO WARRANTY COVERAGE FROM NEITHER THE MANUFACTURER OR DEALER AND WE ARE BEING ASK TO PAY 5.5K PLUS TAXES FOR A REPLACEMENT ENGINE IN NEED. THIS BAD ENGINE SHOULD BE COVER BY THE DEALER OR MANUFACTURING.

I SEE THERE IS A RECALL FOR 2013-2014 FOR THE SAME ENGINE PROBLEMS I AM HAVING WITH MY 2012. IS ANYONE ELSE HAVING THE SAME ISSUE? THE ENGINE HAS SHUT OFF ON ME A FEW TIMES AND I HAD TO HAVE IT TOWED. NOW I AM HEARING A TAPPING AND IT JUST SEEMS LIKE THE ENGINE IS STRUGGLING TO WORK. IT SEEMS LIKE IT DOESN'T WANT TO GO UP HILL. I DON'T KNOW WHAT TO DO. I HAVE TO TAKE MY CAR HOME TODAY IF I MAKE IT THERE AND PARK IT. I STILL OWE ON IT UNTIL NEXT YEAR. MY FIANCEE WHO IS A DISABLED VETERAN AND I LIVE ON A FIXED INCOME. I DON'T KNOW HOW I AM GOING TO GET TO WORK TOMORROW.

CLICKING FROM ENGINE BUT DOES NOT START CRANKSHAFT FAILED/BROKEN UPPER OIL PAN BROKEN DUE TO CRANKSHAFT FAILURE WHILE DRIVING THERE WAS A CLICKING SOUND THEN IT FROZE UP THE STEERING WHEEL LOCKED AND HAD TO PULL OVER ON SIDE OF ROAD. TRIED TO RESTART THE RADIO CAME ON BUT THE ENGINE NEVER STARTED UP

JULY 17, 2017 - WHILE TRAVELLING FROM ANGIER, NC TO FAYETTEVILLE, NC; I STARTED HEARING A NOISE COMING FROM MY ENGINE, HAD CAR TOWED TO AAA CAR CARE CENTER. INFORMED OF RECALL ON ENGINE BY AAA REPRESENTATIVE. CALLED JOHNSON HYUNDAI OF CARY LOCATED IN CARY, NC TO CONFIRM CAR CAN GO THERE. JULY 18, 2017 ' CAR TOWED TO JOHNSON HYUNDAI OF CARY LOCATED IN CARY, NC. TALKED TO CAR MAINTENANCE CONSULTANT: MATTHEW (MATT) BROWNING. INFORMED MY CAR WAS OF 5 CARS THERE WITH ENGINE FAILURE. INFORMED OF RECALL PROBLEM WITH ENGINES. AUGUST 09, 2017 ' WENT TO JOHNSON HYUNDAI. INFORMED I WAS #5 AND INFORMED BY MATT THE PROCESS OF SENDING THE ENGINES TO BE DIAGNOSED. AUGUST 11, 2017 ' MATT CALLED ME TO INFORM ME THAT MY CAR DID NOT MEET THE RECALL SPECIFICATIONS BUT AN ENGINE COULD BE INSTALLED FOR THE COST OF $4400.00 AND I OKAYED IT. AUGUST 14, 2017 ' I CALLED FOR A LOANER. AUGUST 15, 2017 ' MATT CALL ME AND INFORMED ME THAT THE ENGINE THEY HAD DID NOT CHECK OUT AND MY ONLY GOOD OPTION WAS FOR THEM TO REBUILD MY ENGINE FOR $7000 TO $8000, THEY PUT IN A HIGH MILEAGE ENGINE THAT THEY WOULD NOT GUARANTEE OR COME PICK UP MY CAR. INFORMED THE OTHER CARS THERE WITH ENGINE FAILURE HAD WARRANTIES OR EXTENDED WARRANTIES. I ASKED IF I COULD FIND AN ENGINE AND MATT SAID OKAY. LATER, TEXTED MATT BACK THAT I FOUND AN ENGINE ONLINE FROM SWENGINES.COM. HE CALLED ME AND TOLD ME HE NEED THE VIN NUMBER OF THE ENGINE. AUGUST 16, 2017 ' MATT CALLED AND SAID HE NEED TO SEE THE ENGINE BEFORE HE COULD SAY HE COULD INSTALL IT OR GIVE ME A PRICE FOR INSTALLATION. AUGUST 17, 2017 ' I WENT TO JOHNSON HYUNDAI TO RETRIEVED MY CAR, MATT TOLD ME THAT HE WAS LOOKING OUT FOR ME AND TOLD ME THE CAR WAS STORED AT ANOTHER LOT. THE AAA TOW TRUCK RETRIEVED MY CAR.

I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR CUT OFF. AFTER COASTING TO A STOP, THE ENGINE WOULDN'T RESTART. TOWED IT TO THE HYUNDAI DEALERSHIP IN SPARTANBURG, SC. THEY CHARGED ME $110 FOR DIAGNOSTICS AFTER WHICH THEY TOLD ME IT WAS MY BATTERY. I WAS DRIVING HOME (NC) WHEN IT STARTED MAKING A HORRIBLE NOISE. I DROVE IT TO THE CLOSEST HYUNDAI DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS BLOWN.

ENGINE STARTED MAKING A POPPING SOUND CLOW TO FAST CONTINGENT ON THROTTLE. ENGINE THREW A ROD. NEEDS NEW ENGINE AT 77,000

A SAFETY ACCIDENT HAS NOT HAPPEN WITH MY VEHICLE BUT I DO NOT FEEL SAFE DRIVING SOMEWHERE AT NIGHT SINCE MY FRONT DOME LIGHTS HAVE QUIT WORKING WHEN I OPEN MY DOOR. I DON'T HAVE ANY WARRANTY BECAUSE Y'ALL TOOK AWAY THE GOOD WARRANTY SINCE THE CAR WAS ORIGINALLY MY MOTHER'S.PLEASE RECALL

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE LOST MOMENTUM BUT NEVER STALLED. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (LOCATED AT 140 NEW YORK ROUTE 59, NANUET, NY 10954, TEL: 845-402-8623) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 08/09/17*LJ****UPDATED 08/23/17*LJ THE CONSUMER STATED THAT THE VEHICLE HAD AN OIL FILTER DEFECT. UPDATED 8/25/2017*JS *CN

THE CAR TURNS OFF WHILE DRIVING. IT HAS HAPPENED RANDOMLY. THE ENGINE DIES. I ALMOST GOT HIT BY A BIG RIG CAUSE MY CAR STALLED WHILE DRIVING ON THE FREEWAY.