2004 HYUNDAI SANTA FE Complaints

MY HUSBAND AND I PURCHASED A 2004 HYUNDAI SANTA FE IN SEPTMEBER OF THIS YEAR (2004). 2 MONTHS LATER, THE ENGINE BLEW. HYUNDAI IS OFFERING ONLY TO REPLACE THE ENGINE. HOWEVER, THEIR LACK OF CUSTOMER SERVICE IS APPALING. NO ONE RETURNS MY CALLS, I CONSTANTLY HAVE TO FOLLOW UP WITH THEM. WE INITALLY FELT THAT A NEW COMPARABLE VEHICLE WAS MORE APPROPRIATE. THEY SEEM VERY UNCONCERNED THAT THE CAR DIED ON A HIGHWAY IN THE DARK AND THAT MY HUSBAND AND 6 MONTH OLD SON HAD NO HEAT FOR AN HOUR NOR THAT THEY COULD HAVE BEEN INVOLVED IN AN ACCIDENT WHEN THE ENGINE DIED. SAFETY OF THEIR CUSTOMERS SHOULD BE THE #1 PRIORITY.*AK

WHEN COMING TO A STOP, THE ENGINE REVVED AT A HIGH RATE. THE CONSUMER SHUT THE VEHICLE OFF APPLIED THE PARKING BRAKE TO TRY AND STOP THE ENGINE FROM REVVING. PLEASE PROVIDED ADDITIONAL INFORMATION. *JB ENGINE REVVED REPEATEDLY DESPITE BRAKE BEING PRESSED ALL THE WAY TO THE FLOOR AND CAR LEAPED FORWARD WITH EVERY SURGE AT LEAST 6 TIMES. DEALER COULD NOT FIND THE PROBLEM. THE CONSUMER TRADED IN THE VEHICLE. *TC

FEBRUARY WE PURCHASED A 2004 HYUNDAI SANTA FE FOR OUR SOON TO BE 16 YEAR OLD SON TO DRIVE. MOST IMMEDIATELY WE NOTICED AN INTERMITTENT PROBLEM WITH THE VEHICLE. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WILL STUTTER 3 TIMES AS IF IT WERE GOING TO DIE AND THEN IT RECOVERS. WE HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP AT LEAST 6 TIMES, THE MOST RECENT THIS MORNING. TODAY THEY WOULD NOT EVEN TAKE THE CAR IN AS THEY COULD NOT DUPLICATE THE PROBLEM AND HAD NO IDEA WHAT TO REPAIR. I TOOK COPIES OF OTHER NHTSA COMPLAINTS AND SERVICE BULLETINS WITH ME IN AN EFFORT TO HELP THEM WITH IDEAS, BUT TO NO AVAIL. THEY MADE AN APPOINTMENT FOR US TO COME BACK ON OCTOBER 20, 2004 TO SEE IF THERE ARE ANY UPDATES FROM HYUNDAI THAT MIGHT FIX THE PROBLEM THEN. AFTER LEAVING THE DEALERSHIP, THE VEHICLE EXHIBITED THE PROBLEM AND MY SON WAS ALMOST IN AN ACCIDENT. THE CAR HAS ONLY 3800 MILES ON IT!*AK

I PURCHASED A 2004 SANTA FE HYUNDAI 8-25-04. ON 9-3-04 I WENT OUT OF TOWN. ABOUT 75 MI FROM MYHOME,I WAS DRIVING 65 MPH ON I-35 AND THE PASSENGER SEAT AIR BAG EXPLODED IN THE CAR. FORTUNATELY, NO ONE WAS IN THE SEAT. I DID NOT GET HIT BY ANY CAR, I DID NOT HIT A CHUCK HOLE OR ANY DEBRIE THAT COULD HAVE BEEN SEEN ON THE HWY. I IMMEDIATELY CALLED ALLEN SAMUELS SERVICE DEPT, TALKED TO PHIL AND HE SAID HE NEVER HEARD OF THAT HAPPENING AND TO BRING IT INTO THE SERVICE DEPT ON 9-7-04 WHICH I DID. THEY GAVE ME A RENTAL CAR; THEY SAID THE SEAT AIR BAG WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD BE AVAILABE. I HAD MY CAR THERE FOR 2 WEEKS. THEY CALLED ME ON 9-20 AND SAID THIS WAS NOT UNDER WARRANTY AND TO TURN MY RENTAL IN. I PICKED UP MY CAR AT THIS TIME. THE TECH TOLD ME I MUST HAVE HIT A SMALL OBJECT LIKE A PIECE OF WOOD AND IT HIT THE SENSOR.*AK

INTERMITTENTLY WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION VEHICLE SUDDENLY ACCELERATED AND LURCHED FORWARD. VEHICLE HAD BEEN TO DEALER ON 10 SEPARATE OCCASIONS, AND THEY WERE UNABLE TO LOCATE THE CAUSE OF THE PROBLEM. *AK

WAS PULLING INTO PARKING LOT OF SHOPPING MALL, AS I PULLED INTO PARKING SPACE I APPLIED THE ABS BRAKES AND THEY WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. I THEN TOOK MY FOOT OFF THE BRAKE AND APPLIED IT AGAIN, WITH THE SAME RESULTS. BEFORE I COULD USE THE EMERGENCY BRAKE I STRUCK THE VEHICLE AHEAD OF ME.*AK

CAR SHUDDERS 3 TIMES WHEN GO TO DRIVE AFTER CAR HAS BEEN OFF. DEFINITE TRANSMISSION PROBLEMS, ALSO, TRANSMISSION DOES NOT ENGAGE CORRECTLY WHEN TRYING TO PASS AT LOW OR HIGH SPEEDS. ONLY HAS 7500 MILES, DEALER CAN NOT FIND ANYTHING WRONG. ON DOING RESEARCH, FOUND MANY COMPLAINTS ABOUT SANTA FE TRANSMISSONS.*AK

THE NIGHT I TOOK DELIVERY OF THE VEHICAL I HAD ELECTRICAL PROBLEMS THIS WAS TO BE FIX BY DEALERSHIP, WELL NOW 8/15/2004 THERE ARE MORE ELEC. PROBLEMS THE FUSES ARE BLOWING AND THE BRAKES ARE NOT STOPPING AS SHOULD BE.ALSO THE TRASMISSION WHEN APPLING THE GAS PULLS TO THE RIGHT, AND BETWEEN 40/60 MPH JECKSING SENSATION TO THE VEHICLE. *AK

WHILE AT A STOP VEHICLE SURGED FORWARD . DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING IN TRAFFIC BETWEEN 10-15 MPH, THE STEERING WHEEL SUDDENLY PULLED HARD TO THE LEFT, WITHOUT BEING MOTIONED TO. WHEN THIS OCCURRED THE VEHICLE CRASHED INTO A POLE. THIS RESULTED IN THE DRIVER'S SUSTAINING A STRESS LINE FRACTURE TO HIS LEFT WRIST. *JB