2012 HYUNDAI SANTA FE Complaints

KUMHO SOLUS KL21 TIRES SIZE 235/65 R17 SHOWING SIDEWALL CRACKING AT 23,000 MILES. I HAVE PROPERLY MAINTAINED (ROTATED, INFLATED, BALANCED, ALIGNMENT) THE TIRES. ALL 4 ARE SHOWING SIDEWALL CRACKING. I HAVE 2 OTHER CARS THAT HAVE BEEN EXPOSED TO THE SAME CONDITIONS WITH TIRES THAT ARE AT LEAST 2 YEARS OLDER THAT ARE NOT SHOWING SIDEWALL CRACKING. CONCERNED ABOUT POTENTIAL BLOW-OUT AT HIGH SPEED. *TR

MY CAR DOES NOT EVER STOP WHEN I TRY TO STOP. I CAN BE STOPPED ON AN INCLINE AND THE CAR WILL ROLL OUT IN THE MAIN ROAD AND WILL NOT GO IN ONCOMING TRAFFIC. THEN ALL AT ONCE IT WILL TAKE OFF AT A FAST SPEED AND I HAVE ALMOST BEEN HIT MANY TIMES BY ONCOMING TRAFFIC. I HAVE HAD MY CAR IN THE DEALER SEVERAL TIMES AND THEY SAY THEY CANT FIND THE PROBLEM WITH THE CAR. MY CAR HAS 28,000 MILES ON IT NOW, THIS PROBLEM HAS BEEN OCCURRING SINCE THE CAR WAS NEW. THE PROBLEM IS HAPPENING MORE OFTEN NOW. IT IS VERY DANGEROUS FOR MY FAMILY TO DRIVE. I NEED YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE PICKED UP AFTER INSPECTION AT DEALER AND DRIVEN APPROX. 1 MILE WHEN VEHICLE EXPERIENCED SUDDEN LOSS OF POWER. TOOK BACK TO DEALER, MILLER HYUNDAI, AND THEY ADVISED NOTHING WRONG. THEN ON 11/11/13 SAME THING OCCURRED. MILLER HYUNDAI ADVISED THEY COMPLETED AN ECM UPGRADE. LEFT DEALER LOT AND DROVE APPROX. 1/2 MILE AND SAME THING OCCURRED. MILLER HYUNDAI THEN REPLACE THE THROTTLE BODY ON 11/14/13. ON 12/19/13 THE SAME THING OCCURRED, SUDDEN LOST OF POWER. THIS IS THE 4TH TIME IN 8 MONTHS THAT THIS HAS OCCURRED. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,347. ..UPDATED 01-10-14 *BF

DRIVING ON A 2 LANE HIGHWAY ABOUT 40MPH & THE CAR JUST STALLED. LOST POWER STEERING & BRAKES & WAS ALMOST HIT FROM BEHIND. I WAS ABLE TO PULL OVER WITHOUT INCIDENT. SECOND TIME, I WAS TURNING INTO MY DRIVEWAY & VEHICLE STALLED AGAIN. I WAS UNABLE TO COMPLETE TURN BECAUSE OF LOSS OF POWER STEERING & CAME WITHIN INCHES OF HITTING MY MAILBOX. BOTH TIMES I TOOK THE VEHICLE INTO THE HYUNDAI DEALER & WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM & THE CAR WAS DRIVING FINE. I WILL BE FOLLOWING UP WITH HYUNDAI COMPLAINTS DEPARTMENT. *TR

CAR HAS STALLED WHILE DRIVING THREE TIMES, ALL AT LOW SPEEDS. 3/4 TANK OF GAS, NO LESS. CAR ALSO WON'T START AT TIMES UNLESS YOU MOVE SHIFT LEVER. CAR IS UNDER WARRANTY AND DEALER KEEPS SAYING NOTHING WRONG. NOT STARTING IS VERY MINOR. CAR STALLING IN TRAFFIC IS A MAJOR SAFETY ISSUE. *TR

1ST INCIDENT OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH IN MORNING RUSH HOUR TRAFFIC. THE RPMS DROPPED TO IDLE AND THE ENGINE MALFUNCTION LIGHT CAME ON. THE ACCELERATOR WOULD NOT RESPOND TO INCREASE SPEED OR RPMS. I ROLLED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE CAR. WHEN I RE-STARTED IT, THE ENGINE MALFUNCTION LIGHT WAS STILL ON BUT I WAS ABLE TO DRIVE OFF THE ROAD AND TO THE DEALER. SAME THING HAPPENED TWO ADDITIONAL TIMES ON MY WAY TO THE DEALER. DEALER ADVISED THAT A COMPUTER UPDATE WAS NEEDED. I WAS TOLD THE REPAIR WAS MADE. NEXT MORNING I DROVE APPROXIMATELY 5 MILES AND THE SAME ISSUE HAPPENED, EXCEPT THIS TIME I WAS TRAVELING 55 MPH. RE-STARTED THE CAR AND WAS ABLE TO DRIVE BACK TO THE DEALER. I AM NOW BEING TOLD THAT THE THROTTLE BODY IS BEING REPLACED AS PER INSTRUCTIONS FROM HYUNDAI AND THAT I WAS NOT THE ONLY PERSON HAVING THIS REPEAT PROBLEM. *TR

WE STARTED THE VEHICLE AND THE CHECK ENGINE LIGHT CAME ON. WE THEN CHECKED THE MANUAL AND IT STATED THERE MIGHT BE AN EMISSIONS PROBLEM SO WE CHECKED TO MAKE SURE THE GAS CAP WAS TIGHT. WE STARTED IT AGAIN, BUT THE LIGHT CAME ON AGAIN. WE BACKED UP THE CAR, BUT IT WOULD BARELY MOVE. WE CALLED THE DEALERSHIP TO HAVE IT TOWED AND CHECKED. THE DEALER CALLED US THE NEXT DAY AND SAID SOMEONE CUT THE WIRES ABOVE THE ACCELERATOR PEDAL. THAT CLAIM WAS SUSPICIOUS BECAUSE THE VEHICLE IS LOCKED INSIDE THE GARAGE AND OUR HOUSE HAS A SECURITY SYSTEM AND A LARGE DOG. WE ALSO HAD 6 FAMILY MEMBER STAYING WITH US. OPENING THE GARAGE DOOR WOULD HAVE WOKE SOMEONE UP. ALSO, THE VEHICLES OUTSIDE THE GARAGE WERE UNLOCKED AND UNTOUCHED. AFTER READING SOME COMPLAINTS ON HERE, I SEE THERE IS AN ONGOING ISSUE THAT MAY HAVE BEEN COVERED UP BY THE DEALERSHIP BY CUTTING THE WIRES. THE LOCATION OF THE WIRES WOULD HAVE BEEN EXTREMELY DIFFICULT TO GET TO INSIDE MY GARAGE. THEY ALSO WERE CUT AND NOT CHEWED BASED ON THE PICTURES THAT WERE TAKEN BY THE DEALERSHIP FOR MY INSURANCE COMPANY. *TR

THIS IS THE THIRD TIME THIS HAS HAPPENED BUT BY FAR, THE MOST SIGNIFICANT. THIS INCIDENT OCCURRED 9/8/13 - DRIVING DOWN NYS INTERSTATE AND WAS PASSING ANOTHER VEHICLE WHEN THE CAR BEGAN TO LOSE POWER. I WAS TRAVELING AT 70 MPH AND BEFORE I KNEW IT WAS DOWN TO 35. I IMMEDIATELY PULLED OVER ONTO THE MEDIAN, TURNED THE CAR OFF AND RE-STARTED IT. (THIS IS WHAT I WAS TOLD TO DO ON 8/19/13 DURING THE FIRST INCIDENT). PRIOR TO THAT, I PUT ON MY EMERGENCY FLASHERS, WAVED MY HAND FRANTICALLY OUT THE WINDOW FOR THE CARS BEHIND ME TO GET OVER, AS THERE WAS NOTHING I COULD DO. AFTER RESTARTING MY CAR I ULTIMATELY REMOVED MYSELF FROM THE HIGHWAY AND TOOK THE BACK ROAD HOME. NEEDLESS TO SAY, I AN QUITE ANXIOUS TO GET BACK ON THE HIGHWAY AND DRIVE MY VEHICLE. I CALLED THE DEALERSHIP AGAIN AND THEY TOLD ME TO BRING IT IN FOR A SOFTWARE UPGRADE. I ASKED IF IN FACT THEY COULD JUST PUT IN A NEW THROTTLE ACTUATOR AND THEY SAID IT COST BETWEEN $600-$1,000. APPARENTLY THIS CONDITION CAUSING ACCIDENTS OR EVEN POSSIBLE INJURIES STILL DOES NOT WARRANT THE NEW EQUIPMENT. *TR

ENGINE DIED WHEN SLOWING DOWN - COMING TO A STOP OR MAKING TURNS APPROXIMATELY 8 TIMES SINCE THE TIME OF PURCHASE. FIRST TIME WAS WHEN COMING DOWN AN INCLINE TO A STOP SIGN. THE NEXT TIME HAPPENED WHEN MAKING A TURN AROUND A CORNER ON A RESIDENTIAL STREET. SINCE THAT FIRST TIME, SERVICE DEALER CHECKED FOR RECALLS, BUT THERE WERE NONE., IT RANDOMLY HAPPENS, NORMALLY WHEN SLOWING DOWN FROM TRAVELING SPEEDS OF 45 MI/HR OR SLOWER. I HAVE BEEN DOING MORE HIGHWAY DRIVING AND I AM STARTING TO GET SCARED THAT THIS COULD BE A REAL SAFETY ISSUE. THE NEXT TIME I BROUGHT THIS UP TO THE DEALER, MAY 2013, THE SERVICE DEALER CHECK COMPUTER FOR CODES BUT DIDN'T FIND ANY. NOW, WHEN I BROUGHT IN FOR MAINTENANCE IN AUGUST 2013, SAME THING, MENTIONED IT HAD DIED 2 TIMES SINCE MAY 2013, ALL IN SIMILAR SITUATIONS AND RANDOMLY/COMPUTER CHECKED AND NO CODES.. TODAY, SEPTEMBER 7, 2013. IT JUST HAPPENED AGAIN AND THIS TIME AS I WAS MAKING A RIGHT HAND TURN FROM A BUSY STREET (45 MILES/HR WHEN IT DIED- NO POWER STEERING. GOOD THING I WAS ABLE TO COME TO A STOP BEFORE CROSSING THE MEDIAN INTO ONCOMING TRAFFIC AND NO ONE WAS RIGHT BEHIND ME. I WAS ABLE TO RESTART THE ENGINE AND DROVE VERY CAUTIOUSLY HOME! PLAN ON BRINGING IT IN AND LEAVING IT WITH THE DEALER ASAP.