2017 HYUNDAI SANTA FE Complaints

Excessive oil consumption burned off by engine despite registered oil changes by the dealership. No warning laps prior to issue being noticed by owner which can put risk of driver and passengers in danger of engine failure.

Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there’s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.

Like many others, car consumed a quart of oil each 500-1,000 miles driven. Car received synthetic oil changes every other month along with additional quarts of oil in between oil changes. All service records maintained with receipts of additional oil quarts purchased. Car NEVER displayed any warning lights for low oil pressure or check engine lights. While driving on the highway at 65 MPH, engine seized. Was able to pull over safely and had car towed to the dealership. Service manager at dealer claims it will be over $20k to fix but Hyundai is only willing to cover 70% because it’s no longer covered under warranty and isn’t backed by their extended warranty offer. What a way to admit fault but gaslighting the consumer into believing it’s the consumer’s fault for a faulty product. Hyundai does not allow outside mechanics to look at vehicle or make repairs if you want them to take responsibility. So stuck with paying inflated dealer fees for repair and labor.

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the engine was making an abnormal sound and the RPM increased. In addition, the contact stated that every 2,000 miles engine oil needed to be added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve cover and excessive oil consumption. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the repair was not covered under warranty due to the codes received per the diagnostic test. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 142,500.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while depressing the accelerator pedal and attempting to overtake another vehicle, the vehicle failed to immediately respond, and the vehicle decelerated. Additionally, the vehicle suddenly lost automotive power while driving at various speeds and decelerated. The vehicle was taken to the local dealer who could not duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.

We purchased a 2017 Hyundai Santa Fe SE ULTIMATE from Hampton Hyundai in December of 2019. The vehicle has the V6 3.3 Liter Lambda II motor. At the time of purchase it had 44,969 miles on it and we paid roughly $27,000 for the vehicle and associated service package. We routinely had the vehicle serviced according to the recommended service schedule. In early 2022 we realized that the engine began burning oil at an alarming rate. We were adding roughly 1.5 quarts every 1,000 miles to maintain a safe level. This was done at a certified mechanic. After inquiring with Hampton Hyundai we were informed that this is considered normal operation and to be expected. Based on that information, we proceeded to routinely check oil levels and maintain them accordingly. On December 23rd, 2022, with roughly 81,000 miles on the vehicle, we experienced a knocking noise coming from the engine. I immediately pulled the vehicle to the side of the road to investigate the possible cause. I checked the oil and inspected the engine for anything that seemed to be out of place. There was nothing that seemed uncommon to the layman eye, with this, we immediately returned home with the vehicle. From here we had it towed to Certified Automotive Repairs and Service (C.A.R.S) and then to Hampton Hyundai. Both locations told us we needed a full engine replacement. We have requested assistance from Hampton Hyundai and Hyundai Motor America to assist with the cost of replacement and have been denied. The quote for a new motor and labor to install is nearly $20,000 and we were told that the cost is so high because Hyundai does not make the motor anymore and each individual part would need to be ordered and assembled. Our vehicle is currently at Hampton Hyundai and we are planning on having it towed back to our home.

* Engine seized . No warning . No check engine light until i pulled over on the highway. *My safety , my child's safety and everyone behind me on the interstate had to avoid my rapid deceleration/ * vehicle has not been towed in yet, it will be as soon as the dealer lets me know they will see it *No lamps or bulbs. car seized and lost power

Engine suddenly stopped working on the highway, we towed the car to the garage and they mentioned that the crankshaft was misaligned and that the engine must be replaced. We were good with our oil changes over the life of our ownership of the car. It only has 119K miles.

Engine failure - Yes, vehicle is available for inspection. Car started shaking violently and would hesitate or not move at all when trying to accelerate. I was left in a few dicey situations when it would hesitate while trying to accelerate. Hyandai will not confirm there is a problem with this particular engine problem, however I’ve read there are many other people with the same car, same problem- Excessive oil consumption which causes damage to the pistons, which can cause compression problems and eventually engine failure. I believe this is what happened to my car. Hyandai has done a diagnostic but failed to cover it under their extended engine warranty. Their claim is that they extended the engine warranty for rod bearing failure only which they could not find in my vehicle. My vehicle has had regular maintenance and only has 95k on it. Yes the engine light came on and I took it to my mechanic and then to All Star Hyandai, Pittsburg Ca