2012 HYUNDAI SANTA FE Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 16,000.

HAD JUST LEFT THE HOUSE AND WAS A FEW BLOCKS DOWN THE ROAD WHEN CHECK ENGINE LIGHT CAME ON AND ENGINE LOST ACCELERATION POWER. ENGINE HAD IDLE SPEED AND WAS ABLE TO MAKE IT BACK HOME UNDER IDLE SPEED. TURNED ENGINE OFF AND WHEN I RESTARTED THE ENGINE IT SEEMED TO HAVE REGAINED ACCELERATION AND DROVE AROUND THE BLOCK WITH A LITTLE MORE POWER BUT CHECK ENGINE LIGHT IS STILL ON. THIS IS THE 2ND TIME IN THE LAST TWO MONTHS FOR THE SAME PROBLEM. TAKING IT TO THE DEALER WHEN THEY OPEN TOMORROW, BUT LAST OCCURENCE THEY STATED CARBON BUILD UP ON THE INJECTORS AS THE PROBLEM. WIFE IS NOW SCARED TO DRIVE THE CAR AS THIS PROBLEM CREATES A DANGEROUS DRIVING SITUATION IF IT HAPPENS DURING HEAVY TRAFFIC. *JS

WE WERE ON A AN EXTENDED TRIP AND HAD PROGRAMMED THE GPS TO TAKE US TO A REMOTE POINT WE HAD NEVER BEEN TO BEFORE. SUDDENLY THE GPS SCREEN WENT BLANK, EXCEPT FOR THE VEHICLE MARKER ICON - THIS LASTED FOR SEVERAL MINUTES. IT THEN FLASHED MULTIPLE DIRECTIONS FOR FUTURE TURNS (WHICH WERE INCORRECT), IT WENT BLANK AGAIN, AND THEN REFLASHED OTHER MULTIPLE DIRECTIONS FOR FUTURE TERMS. THIS HAPPENED SEVERAL TIMES. ULTIMATELY, THE GPS SAID WE HAD ARRIVED AT OUR DESTINATION, BUT WE WERE AT LEAST 30 MILES FROM ONE OF THE POINTS ALONG THE WAY TO WHERE WE WERE GOING. HAD I NOT KNOWN GENERALLY WHERE TO GO, I WOULD HAVE BEEN LOST IN A REMOTE AREA WITH LITTLE OR NO OTHER PEOPLE ON THE HIGHWAY TO HELP. *TR

I WAS STOPPED IN HEAVY TRAFFIC AND SUDDENLY THE ENGINE RACED TO MAXIMUM AND THE CAR LURCHED FORWARD. FORTUNATELY, I HAD LEFT ENOUGH SPACE BACK FROM THE VEHICLE IN FRONT OF ME TO AVOID AN ACCIDENT. I HAD TO PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO SHUT OFF THE ENGINE TO STOP THE ENGINE FROM RACING. *TR

WHILE DRIVING ON THE HIGHWAY, THE CAR SPUTTERED AND THEN LOST THE ABILITY TO ACCELERATE. THE CAR DID NOT SHUT DOWN,BUT THE CHECK ENGINE LIGHT WAS ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR, EVEN AFTER BEING SHUT DOWN AND RE-STARTED, WOULD NOT GAIN THE ABILITY TO ACCELERATE, SO THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THE CAR NEEDED A SOFTWARE UPDATE, WHICH WAS PERFORMED. TWO DAYS AFTER PICKING THE VEHICLE UP FROM THE DEALER, THE SAME CIRCUMSTANCES OCCURRED. THIS TIME, HOWEVER, AFTER TURNING OFF THE VEHICLE AND RE-STARTING, THE CAR WAS DRIVABLE, HOWEVER THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. HEADING BACK TO THE DEALERSHIP TONITE. AS I DO ALL HIGHWAY DRIVING, AND THIS IS A CLEARLY UNSAFE SITUATION. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE SUDDENLY ACCELERATED AFTER SHE MADE A RIGHT TURN. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT HAD TO CONTINUE TO APPLYING THE BRAKES IN ORDER TO STOP THE VEHICLE AFTER IT CRASHED INTO THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. *TR

1) HISTORICAL DETAILS / EVENT: WHEN I BOUGHT THE CAR (AUGUST, 2012) I NOTICED THE OCCASIONAL STICKING OF THE THROTTLE AND WHEN PRESSING THE BREAK THE CAR WOULD SEEM TO WANT TO ACCELERATE - THIS WOULD HAPPEN ONCE EVERY THREE MONTHS: THE DEALER SAID THEY COULDN'T FIND ANYTHING. 2) RECENT EVENT: ON 07/07 WHILE DRIVING AT 45MPH THE CAR IMMEDIATELY STARTED SLOWING DOWN TO LESS THEN 10MPH AND THE CHECK-ENGINE-LIGHT CAME ON. AFTER PULLING OVER AND SITTING FOR A WHILE THE CAR WOULD GO UP TO 30MPH - 40MPH: OVER THAT AND IT WOULD OCCUR AGAIN. PER THE DEALER - DROVE IT TO THEM. ON THE WAY - THIS SLOW DOWN OCCURRED MULTIPLE TIMES BETWEEN 30-40MPH, ONCE WHILE SLOWING / BREAKING - THE CAR IMMEDIATELY ACCELERATED (RPM OVER 2500) AND I ALMOST HAD A MAJOR ACCIDENT. DEALER DIAGNOSED IT AS A KNOWN ISSUE RELATED TO TSB: 13 FL 002 (THROTTLE BODY BORE CARBON FOULING / P2106/P2110 LIMPHOME MODE / P0638 THROTTLE ACTUATOR CONTROL RANGE AND THAT THE BREAK ISSUE WAS DUE TO EXCESSIVE BREAK BOOSTER AIR CAUSING THE THROTTLE ASSEMBLY TO LOCK OPEN. DEALER CLAIMED ISSUE WAS KNOWN BUT NOT SEEN OFTEN AND NEVER REPEATED. HAD CAR ALL DAY TO FIX (FINISHED: 07/08). ASKED DEALER ABOUT OTHER TSBS IN THE DATABASE AND WAS TOLD NONE OF THEM APPLIED OR WERE APPLICABLE. 3) RECENT EVENT: ON 07/08 AFTER LEAVING THE DEALER, GOT 9 MILES OF DRIVING WHEN IT OCCURRED AGAIN AFTER MAKING A 25MPH RIGHT TURN AND ACCELERATING TO 40MPH [ALMOST WAS READ-ENDED BY A TRUCK]. DEALER NOW CLOSED FOR THE EVENING. WILL BE CONTACTING DEALER FIRST THING ON 07/09 AND DEMANDING FIX AND/OR REPLACEMENT - AS THIS IS NOW MULTIPLE TIMES WITH THE DEALER DENYING THE SEVERITY OF THIS. *TR

THE ENGINE STALLED WHILE DRIVING. I WAS DRIVING AT A LOW SPEED AND MAKING A RIGHT-HAND TURN, AND THE ENGINE SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. I LOST POWER STEERING AND WOUND UP ON THE OPPOSITE SIDE OF THE ROAD; FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC OR IT COULD HAVE BEEN AN EVEN MORE DANGEROUS SITUATION. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. THE DEALERSHIP DID NOT SEE A DIAGNOSTIC CODE RECORDED. THEY WERE ALSO NOT ABLE TO RECREATE THE PROBLEM. NO REPAIRS WERE MADE. THIS INCIDENT HAPPENED AGAIN AT APPROXIMATELY 9,000 MILES, AND MOST RECENTLY AT 24,184 MILES. IN ALL CASES THE SCENARIO IS SIMILAR: DRIVING AT A LOW SPEED, EITHER TURNING OR ON A CURVY ROAD. THE VEHICLE HAS RESTARTED WITHOUT INCIDENT, BUT THE COMPLETE LOSS OF POWER STEERING AND BRAKING MAKES THIS AN INCREDIBLY DANGEROUS DEFECT. THE DEALERSHIP WAS UNABLE TO FIND A DIAGNOSTIC CODE FOR THE MOST RECENT INCIDENT. *TR

JUST BOUGHT THIS CAR TWO MONTHS AGO. AT RANDOM, AND WHEN MAKING A LEFT ONTO A BUSY STREET, ACCELERATING FROM A STOP LIGHT, THERE IS A HESITATION AND A VERY QUICK SHUT DOWN WHEN ACCELERATING. IT RE-ENGAGES JUST IN TIME TO PREVENT A POTENTIAL CRASH. I TALKED TO THE HYUNDAI MECHANIC ABOUT THIS. THEY TEST DROVE IT, BUT SINCE THE PROBLEM IS RANDOM, IT WOULD MAKE SENSE THAT THEY WEREN'T ABLE TO DETECT IT DURING THE TEST DRIVE. THE PROBLEM ISN'T MAJOR FOR NOW BUT ALL IT TAKES IS ONE EVENT TO MAKE IT SO. I WAS RELIEVED TO SEE OTHER COMPLAINTS OF THE SAME PROBLEM ON THIS WEBSITE. *TR

THANKFULLY I WAS NOT ON THE HIGHWAY... WAS TRAVELING ABOUT 40MPH AND THE CHECK ENGINE LIGHT CAME ON. SO I DID WHAT APPEARS EVERYONE ELSE HAS DONE - PULLED OVER SHUT THE CAR OFF FOR A FEW MINUTES WAS ABLE TO RESTART THE CAR WITH POWER TO THE ACCELERATOR (LIGHT WAS STILL ON). MADE IT TO WORK - CALLED THE DEALERSHIP TO BRING THE CAR IN THAT AFTERNOON. OF COURSE THE LIGHT GOES OFF ON MY WAY THERE. THE DEALER RUNS DIAGNOSTICS TO TELL ME THAT THE COMPUTER JUST NEEDED AN UPDATE... WTH??? AN UPDATE CAUSES ME THE ABILITY TO ACCELERATE??? *TR