2012 HYUNDAI SANTA FE Complaints
View complaints related to 2012 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI SANTA FE- ITHACA, NY
HI, I AM SENDING THIS PAPER DUE TO THE UNEXPECTED FLATTENED TIRE ACCIDENT ON 81 I HIGHWAY IN MAY 26, 2013 2 PM. THE TIRE WAS SUDDENLY FLATTENED WHILE I WAS DRIVING IN 65~75 MPH, SO IT WAS A LIFE THREATENING ACCIDENT. I REALLY DIDN'T EXPECT THIS TO HAPPEN BECAUSE I HAD AN INSPECTION IN MAGUIRE A WEEK BEFORE THE ACCIDENT OCCURRED. AT FIRST, I THOUGHT THAT MY TIRE GOT IMPALED BY THE NAIL; HOWEVER, THE INSPECTOR IN MAGUIRE COULDN'T FIND ANY NAIL. SURPRISINGLY, THE TIRE WASN''T LEAKING ANYMORE AFTER IT WAS REFILLED AGAIN. HE AND HIS CO-WORKER TRIED IT SEVERAL TIMES TO MAKE SURE IT WASN'T LEAKING, AND IT SURE WASN'T LEAKING ACCORDING TO THEIR SEVERAL ATTEMPTS. I ASKED MAGUIRE TO TAKE RESPONSIBILITY FOR THIS WEIRD ACCIDENT, BUT THEY SAID THAT THE FAULT IS TO HYUNDAI NOT THEM, WHILE HYUNDAI CUSTOMER SERVICE TOLD ME THAT THE RESPONSIBILITY IS KUMHO TIRE'S. THEREFORE, I ASKED KUMHO TO TAKE RESPONSIBILITY FOR MY ACCIDENT AND ASKED THE MONEY FOR THE REPAIRING COST OF MY CAR. THEY FIRST CLAIMED THAT THE TIRE HAS NO TECHNICAL PROBLEM SINCE THERE IS NO MORE AIR LEAKING, SO THEY CAN'T PAY THE REPAIRMENT COST. NONETHELESS, THE TIRE WAS FLATTENED, WHICH IS AN UNCHANGEABLE FACT, SO I ASKED ONCE MORE TO TAKE RESPONSIBILITY OF MY ACCIDENT. AFTER SEVERAL ATTEMPTS, THEY FINALLY AGREED TO INSPECT THE TIRE AND SEND TWO TIRES TO ME. I ALSO AGREED AT FIRST, BUT I FIGURED THAT I CAN''T REALLY TRUST THEM FOR AN HONEST INSPECTION. I FOUND SIMILAR 'FLATTENED TIRE CASES IN THE INTERNET, SO I DECIDED TO SEND IT TO NHSTA FOR ACCURATE AND THROUGH INSPECTION. PLEASE HELP ME AND MANY OTHER PEOPLE WHO HAVE SIMILAR CASES TO FIND A REASON FOR A "'NO HOLE, YET SOMEHOW FLATTENED TIRE. THANK YOU. P.S I HAVE INSPECTION PAPERS THAT I GOT BEFORE AN ACCIDENT AND AFTER THE ACCIDENT. I WILL ATTACH THESE PAPERS AND SEND A TIRE IF YOU NEED A CLOSE INSPECTION. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- PAXINOS, PA
WHEN GOING UP A HILL THE ENGINE LOST POWER AND HAD NO THROTTLE RESPONSE, I GOT IT OFF THE ROAD AND PARKED AND SHUT OFF THE ENGINE, WAITED A FEW MIN. AND RESTARTED THE ENGINE AND DROVE HOME WITH OUT ANY MORE POWER LOSS BUT THE CHECK ENGINE LIGHT WAS ON AND ENGINE WAS SURGING, TOOK IT TO THE DEALER ON 5-21-13 FOR REPAIR, LEFT DEALER AND DROVE HOME, ON 5-23-13 THE CHECK ENGINE LIGHT CAME BACK ON WITH POWER LOSS AND NO THROTTLE AGAIN, SHUT OFF AND RESTARTED AND HAD THROTTLE RESPONSE AND POWER BUT ENGINE LIGHT IS ON, NOW TODAY 5-24-13 THE SAME THING HAPPENED, CHECK ENGINE LIGHT CAME ON AND NO THROTTLE, I CALLED DEALER AND NOW HAVE AN APPOINTMENT FOR TUESDAY DUE TO THE HOLIDAY, IF THIS WOULD HAPPEN IN TRAFFIC THERE COULD BE AN ACCIDENT AND SOMEONE COULD GET HURT. THIS WILL HAPPEN ANYTIME WHEN THE CHECK ENGINE LIGHT IS ON, AND THE DEALER STATES ITS OK TO DRIVE. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- KINGSTON, NH
THIS HAS OCCURRED TWICE (5900 MILES AND 7000 MILES). AT A RED LIGHT, THE ENGINE WILL SHUT OFF WITH NO SYMPTOMS. IT IS ONLY WHEN THE LIGHT TURNS GREEN AND THE GAS PEDAL IS PRESSED DO YOU NOTICE THE ENGINE HAS STOPPED. I SEE AS A DANGEROUS SITUATION. DEALER SAYS WITH NO CHECK ENGINE " ON" THERE IS NO WAY TO FIND THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- SEBRING , FL
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A BRIEF STOP. THE CONTACT HAD TO DISENGAGE THE TRACTION CONTROL, TURN OFF THE VEHICLE AND RESTART IN ORDER TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 12,243. ...UPDATED 06-19-13 *BF THE CONSUMER STATED THE FAILURE OCCURRED THREE TIMES. DURING EACH OCCURRENCE THE VEHICLE WOULD FAIL TO ACCELERATE, THEN THE VEHICLE WOULD SHUT OFF AND THE ENGINE LIGHT TURNED ON. UPDATED 06/28/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI SANTA FE- SAN ANTONIO , TX
TL* THE CONTACT OWNS A 2012 HONDA SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED RAPIDLY WITHOUT WARNING AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100. THE VIN WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 HYUNDAI SANTA FE- WEATOGUE, CT
2012 HYUNDAI SANTA FE HAD COMPLETE POWER LOSS ON INTERSTATE WHILE MOVING AT 65MPH IN THE LEFT MOST LANE. ENGINE SHUTTERED, CHECK ENGINE LIGHT CAME ON AND ENGINE POWER WENT TO IDLE RPM. THERE WAS NO THROTTLE RESPONCE AND STEERING BECAME HEAVY. MANAGED TO CROSS TWO LANES AND GET THE VEHICLE TO THE SHOULDER. SHUT VEHICLE OFF AND RESTARTED IT. CHECK ENGINE LIGHT STAYED ON AND ENGINE APPEARED TO FUNCTION NORMALLY. ACCELERATED FROM SHOULDER INTO TRAFFIC. DROVE FOR 1/4 MILE AND INCIDENT AGAIN REPEATED ITSELF AS DESCRIBED ABOVE. FEARING FOR MY SAFETY, I PARKED THE VEHICLE AND HAD IT TOWED TO DEALER WHOM I PURCHASED VEHICLE FROM. I CALLED (ON 5-2-13) THE DEALER AND TOLD THEM WHAT WAS HAPPENING. THE NEXT MORNING (5-3-12) I CALLED THEM AT 9AM TO FIND STATUS OF REPAIR. THEY STATED IT WAS ALREADY REPAIRED. THEY STATED IT IS RELATED TO THE TROTTLE POSITION SENSOR. THEY STATED THEY WERE WELL AWARE OF THE PROBLEM. THEY STATED THEY WERE HAVING MANY OF THE SAME ISSUES WITH THIS TYPE OF VEHILCE. THEY STATED THERE WAS A TSB ON THE PROBLEM. DOES SOMEONE HAVE TO BE INJURED OR KILLED BEFORE A MANUFACTURE HAS THE OBLIGATION TO CORRECT A KNOWN PROBLEM THAT REPEATS ITSELF? LOOK AT ALL THE OTHER REPORTS AND COMPLAINTS! I HAVE A WIFE AND 2 CHILDREN THAT RIDE IN THIS VEHICLE. WHAT NOW? *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- FREEPORT , NY
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SITTING AT A TRAFFIC STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED BUT THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RESET THE ELECTRONIC CONTROL MODULE AS A PRECAUTION. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE CONTINUED TO STALL WHEN STOPPED. THE FAILURE MILEAGE WAS 2,766 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI SANTA FE- SARASOTA, FL
2012 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES ON VEHICLE. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT AND THE RIGHT REAR TIRE BLEW OUT, WITHIN 1/4 MILE OF EACH OTHER. CONTROLLING THE SUV BECAME DIFFICULT, BUT SHE MANAGED TO PULL OVER SAFELY ON TWO MANGLED, DEAD FLAT, SHREDDED TIRES. THE ROADWAY SHE WAS TRAVELING WAS CLEAR OF DEBRIS, POTHOLES, ETC. THE SUV WAS DAMAGED AND THE TWO TIRES WERE UN-SALVAGEABLE. UPDATED 05/07/14 UPDATED 05/20/14
Source: CONSUMER LETTER -
2012 HYUNDAI SANTA FE- LEESBURG, FL
THIS COMPLAINT INVOLVES THE INTERMITTENT TOTAL LACK OF ENGINE POWER WITH NO THROTTLE RESPONSE. PLEASE NOTE THAT THE ENGINE DOES NOT STALL NOR DO ANY INSTRUMENT PANEL LIGHTS COME ON. FOR TWO TO FOUR SECONDS, THERE IS ABSOLUTE SILENCE AND THEN ALL OF A SUDDEN THE ENGINE SPRINGS TO LIFE AND, DEPENDING ON WHERE YOU HAVE YOUR FOOT ON THE ACCELERATOR, THE VEHICLE PROCEEDS OR LURCHES FORWARD. ALL THREE INCIDENTS WERE WHILE DRIVING SLOWLY IN GROCERY STORE PARKING LOTS, INVOLVING SEVERAL STOP AND GO INCIDENTS THROUGH SLOW MOVING TRAFFIC. THE FIRST INCIDENT TOOK ME BY SURPRISE AND I THOUGHT THE ENGINE STALLED. I WAS GOING TO SHIFT TO NEUTRAL FOR A RESTART, BUT BEFORE I COULD, THE ENGINE CAME BACK TO LIFE AND I NEARLY REAR-ENDED THE CAR IN FRONT OF ME. THE SECOND INCIDENT WAS WHEN LEAVING THIS SAME PARKING LOT, EXCEPT I WAS ENTERING A DIVIDED HIGHWAY, EXPECTING TO MERGE INTO 55+MPH TRAFFIC, WHEN THE LOSS OF ENGINE OCCURRED AGAIN. LUCKILY I AVOIDED BEING HIT BY ONCOMING VEHICLES AND WAS ABLE TO GET IN TO THE NEXT OPENING AFTER THE ENGINE AGAIN CAME BACK TO LIFE ON IT'S OWN. THE LATEST INCIDENT TOOK PLACE IN A DIFFERENT MARKET PARKING LOT. I WAS IN A LINE OF VEHICLES STOPPED AT THE STOP SIGN AT THE ENTRANCE TO THE MARKET WHERE PEDESTRIANS CROSS. THE TRUCK AHEAD OF ME PROCEEDED THROUGH AND WHEN I STARTED TO COME UP TO THE STOP SIGN, THE ENGINE DIED, BUT RESTARTED IT SELF AS BEFORE. MY FOOT WAS APPROXIMATELY HALF WAY DOWN ON THE ACCELERATOR AND WHEN EVERYTHING ENGAGED, THE FRONT TIRES SCREECHED AND STARTLED SEVERAL PEOPLE IN THE CROSS WALK, ALONG WITH MYSELF. FORTUNATELY I WAS ABLE TO BRAKE QUICKLY AND AVERT A POSSIBLE DISASTER. THIS SITUATION IS EXTREMELY DANGEROUS AND I CAN FORESEE THE POTENTIAL FOR SERIOUS INJURY DUE TO THIS PROBLEM. INTERNET RESEARCH SHOWS MANY MORE OF THESE SAME VEHICLES ARE PRONE TO THIS SAME DEFECT. THANK YOU. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI SANTA FE- FITCHBURG, MA
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 30 MPH. THE ENGINE HAD TO BE SHUT OFF FOR THE VEHICLE TO REGAIN ACCELERATION. THE DEALER REPLACED THE THROTTLE BODY AND THE COMPUTER SYSTEM WAS UPDATED. LESS THAN TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE THROTTLE BODY WAS AGAIN REPLACED AND THE CONTACT WAS AWAITING THE RESULTS OF MORE TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS 9,805 ACCORDING TO THE INVOICE, THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. UPDATED 02/27/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE