2017 HYUNDAI SANTA FE Complaints

(Feb 2022) As with all the years before, vehicle passed inspection without issue. (April 2022) 2017 Hyundai Santa Fe went in to the dealership to have fixed the recalled Auxiliary Canister Kit at 73k miles. Before this, there were no issues ever with my vehicle. (June 2022) Within a month and a half of the fixed recall, my car started to exhibit issues—without warning while driving on the highway, vehicle stalled and lost control of all functions. Luckily I was able to coast to the safety of the breakdown lane. Vehicle was towed to dealership who replaced battery and alternator. Vehicle seemed better for a short time after this, but ultimately around 6mo later trouble began again (January 2023) This time throwing codes, car stalling when accelerating on highway. Dealer replaced multi fuse, changed oil & filter, reset reminders and topped off fluids. Told us to drive for a few thousand miles to determine how much oil is burning. Brought back in May 2023. Engine light is on now. When on highway vehicle misfires. Had VCTS replaced, Crankshaft & Camshaft sensors replaced, spark plugs 2,4 & 6 replaced Oil level checked and was deemed “ok”. Ultimately, dealership recommended engine replacement, engine failed completely rendering vehicle inoperable/useless. Reached out to Hyundai for help, as well to make aware of engine problem, met with “not our problem”. Researched heavily for other vehicle owners with similar issues, found many actually! Hoping this reaches the right people for more help.

I was driving my vehicle on the highway and I heard that it making noise and knocking and I immediately pulled over in the highway and saw the oil came out of the engine. I took the vehicle to Hyundai dealership and they said the issue for vertical square and scoring. I have an extended warranty to repair the engine, but when I want to use it, they denied and said it is not covered by warranty.

The engine started ticking. I was driving on the highway and it started as a very slight sound (not yet ticking/knocking). But when I slowed down to exit the highway and then started to accelerate again the clicking got worse. The check engine light came on and I checked the code and it was P0014 and P0024. The oil was also low. I took it to the dealership and they said I need a new engine.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while driving 60 MPH, the vehicle shuddered and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35–40 MPH, the vehicle stalled. There were no warning lights illuminated. The contact noticed there were metal shavings in the oil. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The contact stated that the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

This vehicle was purchased used in 2020. In August 2022, during a daily commute, the engine began to sputter, lose power, and ultimately shut off at a traffic light. Fortunately, this happened on surface roads where speeds are low and traffic lights are frequent. The car was safely restarted and brought to a nearby service center. The car was subsequently towed to a Hyundai dealership 1.5 hours away because the local dealership was overwhelmed with vehicles and had a five-month wait for appointments. Despite having less than 67,000 miles, the engine had been experiencing excessive oil consumption for over a year. According to the Hyundai service center, the engine needs replacement. The Hyundai service center in Killeen Texas indicated that three of the four cylinders are below their piston compression requirements. Public sentiment on the excessive oil consumption problem can be found in the numerous comments on this website: [Top Class Actions - Hyundai Class Action Alleges Excessive Oil Consumption] [XXX] ]. I reached out to the Chief Customer Officer at Hyundai Motor America to determine whether they would stand behind their product and provide compensation for this obvious defect. However, Hyundai refused to offer any compensation, stating the car was outside its 5-year, 60,000-mile warranty. The excessive oil consumption leading to engine failure is a potentially dangerous issue for these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has intermittent hard upshift from 1st to 2nd gear. It feels as if the transmission seems to slip for a moment then jolts the car, making a hard bang noise and jerking forward, and at times spinning the rear wheels. If I stop the car, turn off the engine and restart it clears the issue. It does not throw off any codes. I have taken it to the Hyundai Dealer several times and they have verified it with me while in the car but since it does not give a code or warning lights they tell me they cannot fix it. Hyundai corporate has also been made aware. This started at 77K miles and has been occurring for the last 3 years. I have brought it into hyundai over a dozen times for the concern. I have several videos of the issue

While getting up to speed on the freeway the full sunroof exploded. IT sounde like a bomb was going off and the entire sunrrof broke.

My 2017 Sante Fe has recently started consuming oil at a very alarming rate. From doing research, there is ALOTA of hyundai owners having the same issue. There is no oil level indication light on the vehicle. Hyundai is aware of these problems. From what I have researched, this has been an issue since 2012. Every 500 miles, the car is short 2 quarts of oil. Did an oil consumption test with the crappy hyundai of metairie dealership. Hyundai immediately denied any work to be done before a physical inspection was even conplete. Now having to fight with the extended warranty people to try and fix the issue. Running an engine low on oil is dangerous! Not only because it puts us customers in danger of going bankrupt trying to pay the car off while having to pay for new engine that I'm sure will have the same issue, but also can cause break downs which puts the drivers and kids at risk for injury or death due to an accident happening while being broke down onside of the road. Serious thought needs to be put in about recalling these cars or engines or before hyundai continues to manufacture cars with this issue.

The vehicle suddenly shut down while driving and the wheels locked up. There were no warning indicators at all. The failure happened to occur on a residential street, but if at speed on a highway this likely would have resulted an an accident. Upon inspection at the dealership it was determined that a connecting rod bearing failed and the rod had created a nearly 3 inch split in the engine block.