2002 HYUNDAI SANTA FE Complaints
View complaints related to 2002 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2002 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 HYUNDAI SANTA FE- MEQUON, WI
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 35 MPH, THE VEHICLE FAILED TO DRIVE STRAIGHT. THE CONTACT STATED THAT EXCESSIVE FORCE WAS REQUIRED IN ORDER TO DRIVE THE VEHICLE STRAIGHT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TRAILING ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI SANTA FE- MONROEVILLE, NJ
THE ABS SYSTEM LIGHT HAS TURNED ON. IT HAPPENED BEFORE THE ABOVE DATE, STOPPED COMING ON, AND NOW HAS RETURNED. I PUT BRAKE FLUID IN THE LITTLE COMPARTMENT UNDER THE HOOD. THE LIGHT GOES OUT TEMPORARILY. PEP BOYS TOLD ME THE PROBLEM IS ABS RELATED. ALSO, A VERY COSTLY JOB. THE CAR ALSO HAS A PROBLEM ACCEPTING GAS. I HAVE BEEN TOLD THAT THE GAS MAY BE POURING INTO THE TANK TOO FAST AT THE STATION AND SPLASHING ON THE SIDE OF THE TANK MAKING THE PUMP THINK IT IS FULL. PEP BOYS TOLD ME THAT IT IS A PROBLEM WITH EVAPORATION AND THAT IT IS A VERY COSTLY JOB OF ROUGHLY 1000.00. AMERICA SHOULD BE A MORE ETHICAL AND MORAL COUNTRY. THE CONSUMER SHOULD NOT BE "RIPPED OFF"" AFTER CHOOSING TO PURCHASE A USED VEHICLES. FOREIGN CARS SHOULD NOT BE ALLOWED INTO THIS COUNTRY WHEN THEY HAVE DEFECTS. ALL USED VEHICLES SHOULD HAVE TO CONFORM TO STATE INSPECTIONS AND GARAGE INSPECTIONS BEFORE OFFERING IT TO THE CONSUMER. CONSUMERS SHOULD GET A CLEAN BILL OF HEALTH FROM THE DEALERSHIP ABOUT THE CAR. MONEY IS SO PRECIOUS AND RARE. WHY ARE WE EXPECTED TO SPEND IT ON A "LEMON?" I WENT TO A USED CAR DEALERSHIP AND THE CAR HAD A MULTITUDE OF PROBLEMS THAT WERE NOT REVEALED. I PAID FAR TOO MUCH FOR A USED CAR WITH PROBLEMS. I HAVE MADE A LOT OF REPAIRS. I RE-PURCHASED THE CAR IN REPAIR COSTS. CARS ARE NOT LIKE CLOTHING WHEREBY YOU TRY IT ON AND IF IT DOESN'T FIT YOU DON'T BUY IT. A CAR SHOULD UNDERGO INTENSE INSPECTION BY THE STATE BEFORE A DEALERSHIP CAN PUT IT ON THEIR LOT. THE INSPECTION SHOULD CREATE MORE VALIDITY ABOUT THE AMOUNT CHARGED FOR A USED CAR. IT WOULD BE A GOOD WAY TO SPEND TAXPAYER DOLLARS, GIVEN THE CURRENT COST OF TAXES.
Source: NHTSA WEB SITE -
2002 HYUNDAI SANTA FE- SUTHERLAND, VA
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 10 MPH, THE VEHICLE AUTO ACCELERATED WITHOUT ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI SANTA FE- HARPER WOODS, MI
WHILE DRIVING AT 25 MPH, MY WIFE HAD TO HOLD THE STEERING WHEEL AT 10 O'CLOCK IN ORDER TO KEEP THE VEHICLE GOING STRAIGHT. THE DEALER TOLD US THAT THE SUBFRAME AND CONTROLLER ARM HAD BROKE - A RECALL CAMPAIGN WHICH WAS REPAIRED IN 2010 (OR SO WE THOUGHT). DUE TO THIS THE CAR IS NOT DRIVABLE AND WE ARE TOLD BY THE DEALERSHIP THAT, ALTHOUGH THE SUBFRAME AND CONTROLLER ARM WILL BE COVERED, THE DAMAGE TO THE STRUTS AND TIRES ARE OUR RESPONSIBILITY TO THE SUM $973.31. OUR PERSONAL MECHANIC STATES THAT THE FRONT TIRES (UNDER 4 YEARS OLD AND HAVING LESS THAN 3000 MILES ON THEM) AND THE STRUTS (UNDER 5 YEARS OLD) WOULD NOT NEED TO BE REPLACED IF NOT FOR THE ISSUE WITH THE SUBFRAME AND CONTROLLER ARM. AT OUR RECALL APPOINTMENT ON DECEMBER 22, 2014 (FOR A SEPARATE ISSUE), THE DEALERSHIP SAW NO ISSUE DURING THEIR INSPECTION OF THE VEHICLE. OUR 2002 SANTA FE HAS 91,000 MILES, AND IN THE LAST 3 MONTHS SINCE THAT APPOINTMENT HAS BEEN DRIVEN LESS THAN 300 MILES, AS MY WIFE'S WORK IS LESS THAN 2 MILES FROM HOME. HYUNDAI MOTORS AMERICA STATES THAT THEY ARE SEPARATE ISSUES AND THEREFORE NOT PART OF THE REPAIRS THEY WILL COVER. *TR
Source: NHTSA WEB SITE -
2002 HYUNDAI SANTA FE- FLUSHING, NY
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMING OFF AN EXIT, THE FRONT DRIVER SIDE COIL SPRING FRACTURED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A METAL GUARDRAIL AND THE VEHICLE DROVE OVER TO THE PASSENGER SIDE AND CRASHED INTO A MEDIAN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM AND THE RIGHT ROTATOR CUFF WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 HYUNDAI SANTA FE- INDEPENDENCE, MO
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SIX TIMES. THE CONTACT EXPERIENCED THE SAME FAILURE MENTIONED UNDER NHTSA CAMPAIGN NUMBER: 03V030000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI SANTA FE- MONROEVILLE, NJ
I WAS AT A GAS STATION DURING A WINTER STORM IN SOUTHERN NEW JERSEY WHEN THIS HAPPENED. I STARTED MY ENGINE TO PROCEED AWAY FROM THE PUMPS. AFTER STARTING THE ENGINE I COMMENCED TO TURN MY WIPERS ON AS IT WAS A VERY SNOWY DAY AND VISIBILITY WAS VERY DIFFICULT. MY WIPERS WOULD NOT WORK AT THE IDLE. I TRIED THEM DURING THE DIFFICULT DRIVE HOME AND THEY STILL DID NOT FUNCTION. THE NEXT DAY AFTER I STARTED THE CAR, I TRIED TO USE THEM AGAIN. I CAN HEAR THE MOTOR UNDER THE HOOD BUT THE WIPERS DO NOT MOVE.
Source: NHTSA WEB SITE -
2002 HYUNDAI SANTA FE- GLENROCK, PA
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE LOWER CONTROL ARM FAILED. THE VEHICLE WAS UNABLE TO BE CONTROLLED AND CRASHED INTO A CURB. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HYUNDAI SANTA FE- ROME, GA
THIS HAPPENED WHEN MY DEALER TRIED TO FILL UP THE GAS TANK BEFORE HANDING ME THE KEYS AND THOUGHT THE VEHICLE WAS FULL OF GAS AND THE GAS GAUGE WAS BROKEN. I RAN OUT OF GAS THE SAME NIGHT AND FOUND OUT THAT THE GAS WAS INDEED EMPTY AND THE GAUGE WORKED FINE AFTER PUTTING GAS IN FROM A GAS CONTAINER. WHEN TRYING TO FILL UP WITH GAS FROM THAT POINT ON, EVEN WHEN THE GAS TANK IS EMPTY, THE GAS GETS EJECTED BACKED OUT AFTER ONLY A FEW SECONDS OF FILLING AND I GET GAS ON MYSELF DUE TO A FAILURE SOMEWHERE IN THE ON-BOARD REFUELING VAPOR RECOVERY SYSTEM. I HAVE TO FILL THE GAS VERY SLOWLY, ABOUT 1 GALLON OF GAS WILL TAKE APPROXIMATELY 3-5 MINUTES TO PUT IN. THIS CAN LEAD TO INADVERTENTLY INHALING VAPOR DUE TO BEING AT THE PUMP FOR SO LONG AND THAT GAS IS ON MY CLOTHES AND IT ALSO CAN BE CONSIDERED A FIRE RISK SINCE YOU ARE COVERED WITH GAS. THE MECHANICS THAT MY DEALER PROVIDED DECIDED TO BYPASS THE VENT IN THE HOSE WHERE THE GAS COMES IN FROM THE FILLING NOZZLE TO THE GAS TANK. THIS HELPED PUT MORE GAS IN AT ONE TIME, BUT IT WAS STILL SPITTING GAS BACK OUT, AND THE PROBLEM GOT WORSE IN ABOUT A WEEK WHEN IT WENT BACK INTO THE ORIGINAL STATE WHERE GAS WILL SPIT BACK OUT AFTER A FEW SECONDS OF FILLING. AFTER RESEARCHING, IT CAN BE THAT THE CHARCOAL PELLETS MAY HAVE COME LOOSE DUE TO PREVIOUS OWNERS OVERFILLING OR THAT THE MESH COTTON THAT KEEPS THE PELLETS IN MIGHT HAVE DETERIORATE OVER TIME DUE TO THE GAS EATING AWAY AT THE MATERIAL AND THEREFORE RELEASING THE PELLETS. ALSO, PEOPLE HAVE SUGGESTED THAT USING A STEEL MESH WORKS BETTER AND LASTS LONGER. *TR
Source: NHTSA WEB SITE -
2002 HYUNDAI SANTA FE- STATEN ISLAND, NY
IN REFERENCE TO ANOTHER COMPLAINT, 10670197: THE ABS TONE RINGS, THE TOOTHED WHEELS ON THE END OF THE AXLE, RUST AND CRACK. THIS IS WHAT CAUSES THE INTERMITTENT PUMP ACTIVATION AND UNSAFE BRAKING CONDITION. I TOO HAVE NOTICED THAT THIS SITUATION HAS CAUSED RECALLS ON NEWER VEHICLES BUT NOT THE 2002. THIS MAY BE DUE TO THE FACT THAT THE ABS WAS INTRODUCED LATE IN 2002 AND MAY BE 2003 EQUIPMENT. *TR
Source: NHTSA WEB SITE