2007 HYUNDAI SANTA FE Complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FLUCTUATED AND PROVIDED INCORRECT READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK SENSORS WOULD HAVE TO BE REPLACED. ADDITIONALLY, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FUEL SENSORS WERE REPLACED BUT THE FUEL ODOR CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

THE GAS GAUGE WAS FLUCTUATING DRASTICALLY FROM ONE STOP UNTIL THE NEXT ONE. ONE MINUTE WE HAD HALF A TANK OF GAS AND WE WENT INTO A STORE. WHEN WE CAME OUT OF THE STORE THE GAS GAUGE WAS ON E. WE DROVE FOR A LITTLE BIT AND THE FUEL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED THAT BOTH THE SENSORS IN THE FUEL TANK HAD STOPPED WORKING. I DID SOME RESEARCH AND IT APPEARS THERE IS SOMETHING UNIQUE GOING ON WITH THESE FUEL SENSORS. MOST ALL THE ISSUES I COULD FIND WERE ONLY 2007 & 2008 SANTA FES. I WOULD SEEM HIGHLY UNLIKELY THAT JUST THESE TWO MODEL YEAR HAVE THIS ISSUE UNLESS THEY GOT A DEFECTIVE BATCH OF FUEL SENSORS THAT WENT INTO THEM OR THE INSTALLATION WAS FAULTY, ETC. IT SEEMS TO HAPPEN JUST OVER 5 YEAR MARK WHICH IS JUST OUTSIDE OF WARRANTY. I FEEL THAT AN INVESTIGATION SHOULD BE DONE INTO THIS MATTER. *TR

CHECK ENGINE LIGHT CAME ON AND MPG COUNTER (MILES PER GALLON) ACTING ERRATICALLY. BROUGHT CAR IMMEDIATELY TO DEALER AND IT WAS DETERMINED THAT "THE FUEL SENSOR WAS DEFECTIVE" (THEIR WORDS). THERE IS A 5 YEAR/50,000 MILE WARRANTY ON THIS PART AND MY CAR IS 2 MONTHS OVER THE TIME LIMIT! THE COST OF REPLACEMENT IS HIGH ($700) BUT DUE TO THE FACT THAT THE SENSOR TELLS ME HOW MUCH GAS IS IN THE TANK, I FELT, FOR SAFETY'S SAKE, IT SHOULD BE REPLACED. I FEEL THAT THE TIMING OF THE FAILURE OF THIS PART IS SUSPECT AND WOULD LIKE THE NHTSA TO RESEARCH WHETHER THIS IS A COMMON OCCURRENCE AMONG HYUNDAI 2007 SANTA FE OWNERS. *TR

ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATED, CHECK ENGINE LIGHT ON. DIAGNOSTIC SCAN INDICATED A BAD BRAKE LITE SWITCH. SAME SYMPTOMS AS NHTSA CAMPAIGN 09V122000 BUT HYUNDAI DEALER AND CUSTOMER ASSISTANCE CENTER CLAIM VEHICLE IS NOT PART OF THIS CAMPAIGN. *TR

DRIVING ON HIGHWAY EXIT RAMP INTO THE SETTING SUN WHEN MY DRIVERS SIDE SIN VISOR FLOPPED DOWN IN FRONT OF ME. IT HAD BROKEN LOOSE FROM THE UPPER HOLDER EVIDENTLY AND WAS DANGLING BY THE TWO VANITY MIRROR WIRES. I WAS ABLE TO PULL TO THE SIDE OF THE RAMP WITHOUT BEING HIT, BUT NOT SURE HOW. I NOTICE THAT THERE ARE SEVERAL COMPLAINTS LODGES FOR THIS EXACT SITUATION, BUT NO RECALL HAS BEEN ORDERED. THIS IS MOST CERTAINLY A SAFETY ISSUE. *TR

2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE. THE AIR BAG LIGHT IS STILL ON, THE DEALER STATES I WILL NEED A NEW SEAT TO RECTIFY THE PROBLEM. *TR

THE NUT THAT HOLDS ONE OF THE REAR LIFT GATE STRUTS TO THE BODY OF THE CAR CAME LOOSE AND WE BELIEVE DROPPED DOWN BEHIND THE BODY LINER AND POSSIBLY ONE OF THE REAR AIR BAGS. ANYWAY, THIS ALLOWED THE REAR LIFT GATE TO DROP AS IT WAS ONLY NOW BEING HELD UP BY ONE STRUT. THE HYUNDAI DEALERSHIP TOLD US IT WOULD REQUIRE REMOVING THE BODY LINER AND AIR BAG TO GET INTO WHERE THE NUT "MAY" HAVE DROPPED TO IN ORDER TO SECURE IT AND RE-ATTACH IT TO THE BODY OF CAR, AT A COST OF $600. SINCE OUR CAR WAS OUT OF WARRANTY HYUNDAI DID NOT FEEL THEY SHOULD PAY FOR IT, WE CONTENT THAT THIS WAS A STRUCTURAL DEFECT AND HAS NOTHING TO DO WITH MILEAGE, WEAR OR TEAR ON THE VEHICLE, WHICH BY THE WAY IS IN EXCELLENT CONDITION. THE DEALERSHIP CLAIMS THEY NEVER SAW THE VEHICLE AND THEY NEVER WROTE ANY SERVICE REPORT ON IT. WE TOOK THE CAR TO A LOCAL REPAIR SHOP FIRST BUT THEY SAID THERE WAS NO WAY THEY COULD GET INTO THE AREA AND DID NOT WANT TO TRY WORKING AROUND THE AIR BAG. HYUNDAI HAS ESTABLISHED A CASE # 4999075, AND AFTER OUR INITIAL E-MAILS, WE CALLED THEM AND THEY WERE TO GET BACK TO US WITH FURTHER UPDATE, BUT WE HAVE NOT HEARD ANOTHER WORD FROM THEM AND OUR FIRST CONTACT WITH THEM WAS ALMOST FOUR MONTHS AGO. WE JUST TODAY SENT ANOTHER E-MAIL TO THEIR CUSTOMER CONNECT CENTER TO SEE IF WE CAN'T GET SOME RESOLUTION FROM THEM, AT NO COST TO US AS CONSUMERS. THE DEALERSHIP SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE AND IT IS A DANGEROUS SAFETY HAZARD, THE LIFT GATE WILL NOT STAY UP WITH ONLY ONE STRUT AND WE MUST USE A PIECE OF LUMBER TO HOLD THE LIFT GATE UP SO WE CAN USE THE REAR STORAGE AREA. ALL IT WOULD TAKE IS FOR THAT PIECE OF WOOD TO FALL OUT AND DOWN WOULD COME THE GATE WITH SOME FORCE, BUT THERE IS NO OTHER FEASIBLE WAY TO REPAIR THE STRUCTURE WITHOUT A SIZEABLE EXPENSE ON OUR PART WHICH WE DO NOT FEEL IS JUSTIFIED. *TR

THE SUN VISOR ON THE PASSENGER SIDE SUDDENLY CAME OFF FROM THE MOUNT THAT HOLDS IT IN PLACE. THE ACTUAL MOUNT WAS STILL ON, HELD BY THREE SCREWS. HOWEVER, THE VISOR CAME OFF AT THE HINGE. I WAS CHANGING LANES ON THE HIGHWAY AND IT COMPLETELY BLOCKED MY VIEW OF THE LANE TO MY RIGHT HAND SIDE AND I CAME CLOSE TO CRASHING. THIS APPEARS TO BE A COMMON PROBLEM. THE INTERNET IS FULL OF REPORTS NOTING THAT THESE VISORS COME OFF SUDDENLY BECAUSE THEY ARE HELD TO THE MOUNTING ASSEMBLY BY WHAT CAN BE DESCRIBED AS A RUBBER BAND. HEAT AND TIME EVENTUALLY CAUSE IT TO CRACK. IF THE DRIVER'S SIDE VISOR FALLS IN THIS FASHION IT WILL LOCK ITSELF BETWEEN THE DASH BOARD AND THE STEERING WHEEL. IT WILL PREVENT ME FROM STEERING THE CAR. NOT TO MENTION, BLOCK MY FIELD OF VIEW AS IT FALLS FORWARD. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS. I TOOK IT TO THE DEALER AND THEY WANTED TO DO THE HYUNDAI DEALER ON OCTOBER 10, 2012 REPAIR "OFF THE BOOKS". THEY WERE GOING TO CHARGE ME FOR THE PART SEPARATE FROM MY REPAIR BILL BUT INSTALL IT FOR FREE SO THAT THERE WOULD BE NO PAPER TRAIL. THE DEALER ADVISED ME THAT THIS HAPPENS A LOT TO THE SANTA FE MODELS. I HAVE PICTURES THAT CAN BE INCLUDED IN THIS REPORT IF NEEDED. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP, THE VEHICLE WOULD ACCELERATE TO HIGH SPEEDS. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 41,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED THE FOLLOWING DAY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 11V472000 (AIR BAGS:FRONTAL). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REMEDY REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.