2017 HYUNDAI SANTA FE Complaints

The vehicle has a very significant oil consumption issue. We are putting oil in every couple weeks but there is no sign of oil leaking out of the car. While driving the car on the highway one day, the car started to sputter and shake badly. We took the car to a mechanic and we were told the compression in #4 was shot. We just had the car inspected at the local dealership a month prior and nothing was indicated as being wrong.

Noticed a slight loss of power on a 4 hour road trip. When we stopped for gas the vehicle was shaking at lower rpm and the engine light came on at that point. I took it to a mechanic within 45mins of noticing the issue and it was scanned and a few other tests. Mechanic said cylinder 6 was misfiring, spark plug was covered in oil and compression test showed less than 20 psi. He said we were lucky to make it into town like that and we did not get stranded as there is poor service where we were. I had to get the vehicle towed approx 300km and sort out rides for my family along with a vehicle full of hockey gear and a weekends worth of clothes food. The problem has not self corrected. I will be taking it to my local mechanic to get a 2nd opinion. Currently the vehicle will continue to sit in my front yard until Hyundai wants to fix it for free.

I loved my 2017 Hyundai Santa Fe and faithfully got my oil changes. In [XXX] days started my car and heard a knocking noise as I drive home the noise got louder and louder. I took it to a Hyundai dealer on 12/21/23 and dealer said Rod bearings failed and I need a new engine and I had to pay $12K cause it’s out of warranty. The engine is only 6 years old and should not fail with routine maintenance. Hyundai will do nothing. Hyundai had a recall on engines built 1/26/17-2/13/17 and my car was manufactured on [XXX] - just [XXX] days before and has the same exact problem as the recall but they won’t replace my engine. [XXX] it didn’t lock up and cause an accident while I was driving the car. There are many others with this failing Lambda 3.3 engine and we need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact wanted to add the engines fail with no warning lights. Hyundai doesn't have a sensor for the failing part and no low engine light.

Findings from Rick Case Hyundai Service Department in Duluth Ga: Intake sprocket came apart. Bolts sheared off causing metal to go through the engine, with sprockets rubbing on timing cover. Recommendation from Rick Case Hyundai service department to replace the engine.

On [XXX], I was driving southbound on the highway near Elizabeth City, NC when all of a sudden, my vehicle decelerated from 65 mph to 20 mph (limp mode) with no warning except for the sudden onset of a knocking noise in the engine compartment and the check engine light coming on immediately before entering limp mode. I was in the passing lane and thankfully was able to safely make it to the shoulder of the road. I had the vehicle towed to an independent engine and transmission shop where I was informed that the timing chain had caused severe damage to the engine, including metal shavings in the fluids. I had just had an oil change 3 days prior and am the second owner of the vehicle. It only has approximately 78,500 miles on it and I have only owned it for three months. I have insured that all maintenance was up to date and verified with the dealer that it had been maintained per the maintenance schedule prior to me purchasing it. The engine seems to be a constant and known problem for 2017 Hyundai Santa Fe’s with the 3.3L engines, and it truly needs to be addressed before someone is seriously injured or, worse yet, killed from not being able to safely make it to the shoulder of a road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine seized while driving down the highway. No warning, check engine, etc. indicators preceded the incident. Vehicle has <80,000 miles on the engine. I am the original owner.

My engine randomly and failed one evening that we were driving. It made an Odd sound as we were driving 35 mph down a hill and it just shut off completely. After taking it to the dealership we bought it from we were told the engine needed replaced. We still owe $14,000 on this car and it only had 71,000 miles on it. There were no indications that this was going to happen, no warning signs or signals. This vehicle was maintained regularly and very well.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.

I own a 2017 Hyundai Santa Fe and have noticed excessive oil consumption in between regularly, scheduled oil changes with my personal mechanic for the past 8-9 months. At NO TIME did any error or sensor codes or warning lights come on. At one point, it was down 5 qts of oil! I reached out to my local dealership for an oil consumption test, but they were booked out and I was told to watch it. The service rep indicated since I had an extended warranty, the powertrain is good for up to 100,000 miles. On Nov. 24, 2023, without any warning sensors going off, the engine suddenly went into limp mode - no acceleration from 70 mph to approx. 45 mph on Hwy. 5. We immediately exited and when we restarted the engine, the check engine light came on. We immediately called AAA to tow our car home 90 miles. Our mechanic confirmed from the error code that Master Cylinder #2 had loss of compression. The engine only had 74,400+ miles and the oil was low again, despite having it full when we left for our trip. We had a scheduled appt. with the local dealership for Dec. 18th, but were able to tow it in on Dec. 7th. Hyundai Corp had agreed to pay for the full diagnostic fee, however, when they inspected it, they too got the error code for loss of compression and that the car needed a longblock replacement. Hyundai Corp denied it on Dec. 7th. All recalls have been performed. I tried calling Corp for assistance and my case was escalated but they again denied any help due to no warranty. The dealership offered $2,500 trade-in value, however, I feel that this amount was low-balled and they claimed it would cost them $15,000 for it to be re-sellable to replace the engine and a laundry list of other items that needed replacement (i.e. battery, hoses, etc.). We immediately went to claim my vehicle from the dealership and have it parked in my driveway awaiting results of a BBB claim The vehicle is currently parked in my driveway and is inoperable. The value has decreased

Like many others, my 2017 V6 Santa Fe is afflicted with the excess oil consumption flaw, and has sustained damage beyond repair. Same as others, NO warning whatsoever, no check engine or oil light came on. After noticing a clicking/rattling noise when accelerating, took to my mechanic. Four of the six quarts of oil that was supposed to be in the engine had burned and consumed internally. At 124,000 miles so beyond warranty, and even though I contacted Hyundai they of course said no guarantee there would be any coverage or compensation, despite many others having the same issue. I'm grateful mine did not leave me stranded on the highway... Hyundai MUST BE HELD ACCOUNTABLE for such a known and widespread flaw. Why no recall??