2007 HYUNDAI SANTA FE Complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

LOW BEAM HEADLIGHT AND FOG LIGHT FAILURE HAPPENING OVER AND OVER AGAIN. LOW BEAM LIGHTS HAVE FAILED 7 TIMES IN THE PAST 8 MONTHS. FOG LIGHTS HAVE FAILED 4 TIMES IN THE LAST 8 MONTHS. BULBS CONTINUE TO BLOW AFTER REPEATED REPLACEMENTS BY TECHNICIAN AND OWNER. *TR

ESC OFF LIGHT IS ILLUMINATED WHEN VEHICLE IS NOT IN PARK, AND CHECK ENGINE LIGHT IS ILLUMINATED. BRAKE LIGHTS DON'T WORK (SEEM TO BE ALWAYS ON). I GOT THE PROBLEM CODE FROM THE VEHICLE, DID SOME RESEARCH, AND FOUND HYUNDAI CAMPAIGN 092 COVERED THESE CONDITIONS CAUSED BY A FAULTY STOP LAMP SWITCH. I CONTACTED HYUNDAI, AND THEY INFORMED ME MY VEHICLE WAS MANUFACTURED (JULY 2006) PRIOR TO THE RECALL DATE RANGE (WHICH STARTED IN OCT 2006), AND WOULD NOT BE REPLACED WITHOUT CHARGE BY A DEALER. THIS IS THE SAME PROBLEM AS WAS COVERED IN THE RECALL, AND HYUNDAI SHOULD BE LIABLE TO FIX IT! *TR

AT APPROXIMATELY 5:45 LAST NIGHT, WHILE CHANGING LANES AND ACCELERATING FROM 35 TO 40 MPH, MY SANTA FE SUDDENLY FLOORED ITS OWN ACCELERATOR PEDAL AND WOULD NOT RELEASE. TRIED TO 'FIGHT IT' WITH THE BRAKE PEDAL BUT NOTHING WOULD RELEASE THE ACCELERATOR, INCLUDING PUMPING IT SLIGHTLY. THE WAY WE GOT THE CAR TO STOP WAS BY PUTTING ON THE PARKING BRAKE, PUSHING THE BRAKE PEDAL TO THE FLOOR AND TRYING TO DOWNSHIFT THE CAR IN DRIVE (BECAUSE IT WOULD NOT LET US PUT THE CAR INTO NEUTRAL). WHEN IT GOT SLOW ENOUGH (15 MPH OR SO), WE CUT THE ENGINE AND THE CAR SCREECHED TO A HALT, BURNING RUBBER SMELLING SURROUNDING US. ONLY THEN COULD WE PUT THE CAR INTO 'PARK'. ONCE WE RESTARTED THE CAR IT DID NOT DO THE ACCELERATION AGAIN. OUR DEALER IS PRETENDING THIS IS NOT AN ISSUE, THOUGH A VERY QUICK GOOGLE SEARCH SHOWS THAT THIS VERY MUCH IS A KNOWN ISSUE THAT THEY ARE IGNORING. IT IS MY BELIEF THAT THEY ARE WAITING FOR DEATHS TO HAPPEN BEFORE ACTING ON THIS ISSUE AND FIXING IT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS ADDRESSING IMMEDIATELY. *TR

HI, I TOOK MY CAR TODAY TO HYUNDAI OF WHITE PLAINS FOR "AIR BAG" WARNING CAMPAIGN "CAMP 103". THE DEALERSHIP CHARGED ME 119 USD FOR THIS. I AM TRIED TO CONTACT HYUNDAI AS I DID NOT GETS SATISFACTORY ANSWER WHEN I CALLED HYUNDAI CUSTOMER CONNECT. I AM WRITING MY CONCERN TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BY THIS COMPLAINT. ACCORDING TO THE RECALL LETTER THIS CHECK/REPAIR SHOULD BE FREE OF CHARGE AND THIS IS MISS LEADING PART ON HYUNDAI MOTORS, USA. PLEASE LOOK IN TO THIS MATTER AND HELP ME AS A CUSTOMER OF VEHICLE WITH RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ESC OFF INDICATOR STAYS ILLUMINATED PROBLEM: NO BRAKE LIGHTS. DEALERSHIP STATES MY VEHICLE IS OUTSIDE THE MANUFACTURE DATE RANGE INCLUDED IN THE TSB CAMPAIGN # 092 / 09-01-018 AND WILL NOT REPLACE THE STOP LAMP SWITCH UNDER WARRANTY. (MY SANTA FE WAS MANUFACTURED IN JUNE 2007). APPROX. $75 REPLACEMENT COST FOR A KNOWN ISSUE. ACCORDING TO ONLINE FORUMS THIS PROBLEM IS NOT LIMITED TO THE MANUFACTURE DATES INDICATED IN THE TSB. THIS IS A SERIOUS SAFETY ISSUE; ONE THAT I WOULD HAVE HOPED HYUNDAI WOULD TAKE MORE SERIOUSLY. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILITY CONTROL WARNING LAMP ILLUMINATED AND SHE WAS UNABLE TO ENGAGE THE CRUISE CONTROL. THE CONTACT ALSO MENTIONED THAT THE BRAKE LIGHTS DID NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000.

SECOND SET OF TIRES CUPPING. FIRST SET REPLACED AT 23000 MILES. CURRENT TIRES BAD AT 58000 MILES. HAVE NO REASON FOR THIS. TIRE ROTATION DONE EVERY 5000 MILES. TIRES NOT OVER-INFLATED. NOT ALIGNMENT ISSUE, ALTHOUGH ALIGNMENT WAS DONE AND BOLTS REPLACED AT 23000 MILES. SOUNDS LIKE A HYUNDAI SUSPENSION PROBLEM. *TR

I RECEIVED A RECALL LETTER FROM HYUNDAI CONCERNING THE AIRBAGS IN THE VEHICLE. I REALIZED THAT MY AIRBAG LIGHT ON MY DASH HAD BEEN ON FOR A LONG TIME, PERHAPS A YEAR OR TWO, BUT I THOUGHT THAT WAS NORMAL AND DIDN'T REALIZE IT MEANT IT DIDN'T WORK. I BROUGHT MY VEHICLE TO THE DEALER AND THEY PERFORMED THE REPAIR RELATED TO THE RECALL. THE DEALER STATED THAT THE REPAIR DID NOT FIX THE PROBLEM AS THE AIRBAG LIGHT WAS STILL ON. I AGREED TO PAY THE DIAGNOSTIC CHARGE SO THE DEALER COULD FIND THE PROBLEM. THE DEALER SAYS THERE IS A SHORT IN THE WIRING HARNESS THAT IS THE CAUSE OF THE PROBLEM WHICH WOULD COST $1500 TO FIX. THEY SAID THE SRS COMPUTER AND AIRBAG SENSOR MAY ALSO NEED TO BE REPLACED FOR A COST OF $600 AND $400 RESPECTIVELY. *TR

WITH OUT ANY WARNING MY REAR BRAKES FAILED. I HAD TO APPLY AS MUCH BRAKE PEDAL AS I COULD TO STOP THE VEHICLE. AFTER THAT I KEPT MY SPEED DOWN TO A SPEED THAT I FEEL THAT I COULD STOP THE CAR SAFELY. A SHORT TIME AFTER THAT THE FRONT BRAKES STARTED SHUDDERING. I WAS HEADED FOR MY COTTAGE IN NORTH ONTARIO AT NIGHT WERE THERE ARE NO GARAGES SO I HAD TO HAVE PARTS SENT TO THAT LOCATION WERE I REPLACED THE FRONT AND REAR ROTORS AND BRAKE PADS. IF HAD TO MAKE AN EMERGENCY STOP WITH THE BRAKES IN THAT CONDITION I WOULD HAVE SURELY HAD AN ACCIDENT. LUCKILY THE TRAFFIC WAS LIGHT. THE REAR BRAKE PAD WAS SO TIGHT IN THE CALIPER THAT I HAD TO HIT IT WITH A HAMMER TO FREE IT AND I HAD TO GRIND PART OF THE NEW PAD SO THAT IT WOULD FIT LOOSE IN THE CALIPER. I HAVE TO ASSUME THAT THE FRONT BREAKS HAD TO WORK SO HARD WITH NO BACK BREAKS THAT THE FRONT ROTOR WARPED FROM THE HEAT SINCE THEY WERE FINE UP TO THAT TIME. THIS IS DEFINITELY A DESIGN FLAW IN THE HYUNDAI BRAKES. THE FIT OF THE BRAKE PAD TO THE CALIPER IS TOO CLOSE AND THE SLIGHTEST AMOUNT OF RUST CAUSES THEM TO JAM. EVEN WITHOUT RUST THE NEW ROTORS WERE SO TIGHT THAT ANY GOOD MECHANIC WOULD NOT INSTALL THEM IN THAT CONDITION. THIS IS A SERIOUS FAULTS AND I AM NOT ALONE WITH THIS PROBLEM. HYUNDAI'S ANSWER IS TO PAY $ 200 EVERY YEAR AND HAVE THE BRAKES SERVICED. THIS IS NOT A SOLUTION SINCE THEY COULD SEIZE UP TO 6 MONTHS AFTER SERVICE THE WAY THE HYUNDAI BRAKE PARTS ARE RUSTING. I HAD CHECK ALL MY BRAKES AT THE END OF THE WINTER AND THEY SEEMED TO BE FINE. THE PADS WERE NOT WORN AND THE CAR WAS STOPPING OKAY. [XXX] NOTE THAT I LIVE IN CANADA BUT THE CAR WAS PURCHASED IN BUFFALO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR