2002 HYUNDAI SANTA FE Complaints

View complaints related to 2002 HYUNDAI SANTA FE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2002 HYUNDAI SANTA FE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 HYUNDAI SANTA FE
    - PUNTA GORDA FL, FL

    EVERY TIME I FILL THE GAS TANK IT TAKES 15 MINS TO FILL IT KEEPS COMING OUT THE FILLER TUBE ALL OVER THE CAR I HAVE SEEN OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEM ON THE INTERNET THERE SHOULD HAVE BEEN A RECALL ON THIS. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - ORLEANS, MA

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE USED IN ORDER TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT OF RECALL NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - NEWARK, DE

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE VEERED TO THE RIGHT INADVERTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CONTROL ARM AND FRAME WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR TIRES WOBBLED WHILE TRAVELING AT ANY SPEED. ALSO, THE STEERING WHEEL WAS DIFFICULT TO CONTROL BECAUSE THE VEHICLE SWAYED TO THE LEFT AND RIGHT. THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE AND NOTICED THAT THE REAR WHEELS APPEARED TO BE TURNED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLES NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC STATED THAT THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A FRONT END ALIGNMENT PERFORMED, THE TECHNICIAN FOUND THAT THE DRIVER SIDE SUB FRAME WAS CORRODED. THE TECHNICIAN ADDED THAT ONE OF THE BOLTS HAD FRACTURED INTO THE FRAME AND THE OTHER BOLT WOULD BRAKE SOON. AS A RESULT OF THE FAILURE, TECHNICIAN REFUSED TO PERFORMED THE ALIGNMENT AND STATED THAT THE FAILURE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - NEW PORT RICHEY, FL

    AFTER HAVING NEW SHOCKS, STRUTS, CV AXLES, AND NEW TOYO OPEN COUNTRY TIRES PUT ON 02 HYUNDAI SANTA FE WHEN ACCELERATING VEHICLE WOULD PULL HARD TO THE RIGHT WHEN LETTING OFF THE GAS CAR WOULD PULL THE LEFT. WAS INFORMED IT NEEDED BALL JOINTS IN THE FRONT END, I HAD THEM REPLACED WAS ALSO INFORMED THE VEHICLE WAS STILL DOING THAT BUT WORSE. VEHICLE WAS GIVEN A WHEEL ALIGNMENT PER MECHANIC, CAR WAS STILL PULLING HARD. MECHANIC INSPECTED 02 HYUNDAI SANTA FE AND REPORTED THAT IT NEEDED A NEW STEERING RACK. AFTER I HAD THAT INSTALLED VEHICLE WAS STILL PULLING HARD TO THE RIGHT DURING ACCELERATION AND LEFT WHEN BREAKING OR LETTING OFF GAS. MECHANIC SAID VEHICLE WAS UNSAFE TO DRIVE AND HAD ME LEAVE IT WITH THEM TO FIGURE OUT THE PROBLEM. THEY REPORTED AND FIXED A ROTTED OUT FRONT END SUB FRAME. VEHICLE DRIVES AS IF BRAND NEW NOW. A YEAR PRIOR TO THE ABOVE INCIDENT I ALSO HAD TO REPLACE THE REAR PASSENGER SIDE CONTROL ARM. HYUNDAI WOULD NOT ACKNOWLEDGE THE RECALL ON THOSE PARTS FOR ME. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - RHINELANDER, WI

    WHILE DRIVING TO WORK, ALL OF A SUDDEN IT FELT LIKE THE BODY OF THE CAR WAS SWAYING AWAY FROM THE FRAME; THERE WAS COMPLETE LOSS OF CONTROL SO I PULLED OVER TO THE SIDE OF THE ROAD; THIS SCARED THE DAYLIGHTS OUT OF ME. A FEW MINUTES LATER, I DROVE THE CAR TO MY MECHANIC AND HE TOLD ME LATER AFTER HE'D EXAMINED THE VEHICLE THAT THERE WAS SO MUCH CORROSION IN THE REAR TRAILING ARM THAT THERE WAS NO PLACE TO WELD ANYTHING ON TO. COMPLETE CORROSION OF THE REAR TRAILING ARMS. I COULDN'T DRIVE THE VEHICLE ANY FURTHER. I WAS TOLD IT WAS A TOTAL LOSS. I HAD TO BUY ANOTHER VEHICLE, WHICH I COULD NOT AFFORD, BEING ON UNEMPLOYMENT. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - MONROEVILLE, NJ

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED WHILE TRAVELING AT A LOW RATE OF SPEED AROUND A U-SHAPED DRIVE WAY, THE VEHICLE MADE A LOUD NOISE AND ABRUPTLY STOP. THE CONTACT NOTICED THAT THE FRONT PASSENGERS SIDE RIGHT WHEEL HAD FALLEN OFF. THE RIGHT BALL JOINT HAD DETACHED AND THE CONTACT WAS NOT ABLE TO PUT THE VEHICLE IN PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIGHT BALL JOINT, POWER STEERING HOSE AND AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,246. THE VIN WAS NOT AVAILABLE. UPDATED 1/23/15*CN UPDATED 03/03/15

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 HYUNDAI SANTA FE
    - STREAMWOOD, IL

    I HAVE A 2002 SANTA FE THAT BROKE ITS REAR LEFT ARM DUE TO RUSTING AND THE LEFT REAR WHEEL IS ALMOST DETACHED. THIS HAPPENED WHILE MY SPOUSE WAS DRIVING ON A BUSY 4 LANE STREET WHERE TRAFFIC TRAVELS AT 45 MPH. THE SUV SWIVELED AND THE DRIVER WAS ABLE TO STRUGGLE TO STOP RIGHT IN THE MIDDLE OF THE ROAD DURING RUSH HOUR. THIS WAS AN EXTREMELY UNSAFE SITUATION. I KNOW THERE WAS A RECALL FOR THIS: NHTSA CAMPAIGN NUMBER: 09V123000 AND I HAVE HAD IT SERVICED AT THE DEALER FOR THIS ISSUE. THEY ONLY ADDED ANTI-CORROSION AND DRILLED SOME HOLES, AS THEY HYUNDAI HAD GIVEN THEM THIS OPTION. I GUESS THIS WAS NOT THE RIGHT SOLUTION. HYUNDAI SHOULD HAVE CHANGED THE ENTIRE ARM, IF THEY KNEW RUST WAS AN ISSUE. I TALKED TO THE DEALER AND THEY MENTIONED THAT THEY HAVE THIS HAPPEN TO OTHER SANTA FES. THE DEALER HAS GRACIOUSLY OFFERED TO WORK WITH HYUNDAI TO GET THIS FIXED. HOWEVER, I THINK HYUNDAI DID NOT HANDLE THE RECALL RIGHT. IF THEY KNEW RUST WAS AN ISSUE, THEY SHOULD HAVE DIRECTED THE DEALERS TO REPLACE THE CONTROL ARMS. I GUESS THEY FIGURED THESE VEHICLES WOULD BE OFF THE ROAD BY THEN. *TR

    Source: NHTSA WEB SITE
  • 2002 HYUNDAI SANTA FE
    - BLUEFIELD, WV

    TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED SHE HAD TO SHIFT INTO NEUTRAL AND TURN THE VEHICLE ON AND OFF IN ORDER FOR THE VEHICLE TO WORK NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000 AND THE CURRENT MILEAGE WAS 197,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE