2007 HYUNDAI SANTA FE Complaints

NO FRONT DOME LIGHT, WITHOUT MANUAL ACTIVATION. WHAT DOES EXIST IS BARELY ADEQUATE. *TR

PURCHASED A 2007 HYUNDAI SANTA FE IN FEB/07. THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY TURNS ON (AIRBAG IS INACTIVATED) AND OFF (NO LIGHT MEANS AIRBAG ACTIVATED) WHEN MY 5'6" 120LBS WIFE SITS IN THE SEAT. ALL POSITIONAL SUGGESTIONS IN THE MANUAL (SITTING STRAIGHT UP, FEET FLAT ON THE FLOOR, ETC) HAVE BEEN ADHERED TO WITH THE SAME INTERMITTENT RESULT. I WOULD HAZARD A GUESS AND SAY THAT THE PASSENGER AIRBAG IS OFF 75% OF THE TIME WHEN SHE SITS IN THE SEAT. THE ONLY SUGGESTION WE HAVE RECEIVED FROM THE DEALERSHIP IS TO SIT IN THE BACK SEAT. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE STATED THAT THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED THREE TIMES. THE DEALER CLEARED THE CODES FOR THE AIR BAG AND REPLACED THE PASSENGER SIDE FRONT SEAT TWICE. THE AIR BAG MODULE WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,750.

I HAVE A HYUNDAI SANTA FE. I HAVE HAD THREE MAJOR ISSUES WITH THE CAR AND ONE SMALL COSMETIC ISSURE. THE MAJOR ISSUES HAVE BEEN WITH THE STRUCTURE OF THE CAR, THE WHEEL AXEL, THE ALIGNMENT, AND THE ENGINE BLOCK. ALL OF THESE ITEMS HAVE EITHER BEEN LOOSE, BROKEN, OR DEFECTIVE. YES, THEY KEEP FIXING THE CAR, BUT IT'S A NEW CAR. IF I WANTED A CAR THAT NEEDED TO BE REPAIRED WEEKLY I WOULD HAVE KEPT OR PURCHASED AN USED CAR. I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY RIDING IN THIS CAR. WE HAVE BEEN LUCKY SO FAR THAT I HAVE BEEN ABLE TO CATCH THESE DEFECTS BEFORE WE'VE GOTTEN INTO A MAJOR ACCIDENT. *TR

DRIVING I-75 SOUTH IN GEORGIA, SUNDAY AFTERNOON, JUNE 10, 2007, THE AIR CONDITIONING SYSTEM STOPPED WORKING, TRAVELING TO JACKSONVILLE, FL. CALLING FROM THE HIGHWAY ON A CELL PHONE TO THE DEALERSHIP, WE WERE INSTRUCTED TO CALL THE HYUNDAI ASSISTANCE 800 NUMBER. UPON CONNECTION WAS GIVEN THE NAMES AND PHONE NUMBERS OF TWO HYUNDAI DEALERSHIPS IN JACKSONVILLE, FL. ON MONDAY, JUNE 11 AM, TOOK THE VEHICLE TO KEY BUICK, HYUNDAY IN JACKSONVILLE FOR SERVICE. SEVERAL HOURS LATER, WE WERE INFORMED THAT THE AC CONDENSER WAS DAMAGED AND NOT A WARRANTY ITEM, THE REPAIR WAS ESTIMATED AT $750. THE CAUSE OF THE FAILURE, ACCORDING TO THE SERVICE MANAGER, WAS SOME ITEM DAMAGED THE CONDENSER AND USING HIS WORDS "PROBABLY ROAD DEBRIS" PASSING THROUGH THE GRILL. HE CONTINUED THE EXPLANATION THAT THERE ARE NOT BARRIERS THAT WOULD PREVENT SMALL ITEMS FROM PASSING THROUGH THE GRILL AND DAMAGING THE CONDENSER AND RADIATOR WHILE TRAVELING ON THE HIGHWAYS. ASKING THE SERVICE MANAGER IF THIS COULD HAPPEN AGAIN, HE REPLIED YES. THE FAILURE OF HYUNDAI TO FORESEE, DESIGN AND PROVIDE ANY TYPE OF SCREEN BARRIER BEHIND THE GRILL ALLOWS ANY TYPE OF DEBRIS TO CAUSE HARM TO THE CONDENSER OR RADIATOR AT ANY TIME. THE VEHICLE WAS REPAIRED ON JUNE 14 BY KEY BUICK HYUNDAI IN JACKSONVILLE, FL. I OFFER A SOLUTION THAT A SMALL AMOUNT OF HARDWARE CLOTH ATTACHED TO THE BACK OF THE GRILL WOULD DEFLECT MOST ALL DEBRIS AND PROTECT THE CONDENSER AND RADIATOR FROM DAMAGE WHILE STILL ALLOWING AMPLE AIR FLOW. HARDLY A HAPPY TRAVELING PERIOD WITH 3 DAYS OF NEGOTIATING WITH TWO DEALERSHIPS RICK CASE HYUNDAI IN DULUTH, GA. & KEY BUICK HYUNDAI IN JACKSONVILLE, NO VEHICLE AVAILABILITY AND FRUSTRATING EXPENSES. *AK

PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) IMPROPERLY CLASSIFIES ADULTS AS CHILDREN AND DISABLES AIR BAG WHEN IT SHOULD BE ENABLED. *TR

1/26/07-TOOK CAR IN FOR 3,000 MILE SERVICE ACTUAL MILEAGE WAS 3,154. 4/4/07- TOOK CAR IN FOR AIR BAG WARNING LIGHT ON DASH. TECHNICIAN CLEARED ALL FAILED CODES- RECHECKED CODES TO FIND ALL OKAY. MILEAGE WAS 6,138. *AK 4/6/07- AIRBAG WARNING LIGHT ON DASH IS COMING ON AGAIN. 4/12/07- TAKE CAR BACK TO DEALER TO CORRECT AIRBAG WARNING LIGHT. CAR WAS AT THE DEALER FOR 3 DAYS WHILE THEY ORDERED AND REPLACE THE MODULE ASSY-AIR B. I AGAIN INDICTAED MY CONERN ON SAFETY OF BAGS DEPLOYING IN AN ACCIDENT. MILEAGE WAS 6,391. 5/12/07 '' AIR BAG WARNING LIGHT IS ON AGAIN. 5/14/07 '' CONTACT DEALER TO SCHEDULE APPOINTMENT FOR SERVICE ON AIRBAG SYSTEM. 5/16/07- TAKE CAR IN FOR SERVICE AT 8:00AM. DEALER IS ORDERING A DRIVER SIDE AIRBAG UNIT. THEY INDICATE THAT THIS WILL BE IN THE WEEK ON 5/21/07. I SPOKE WITH THE SERVICE MANAGER (STEVE MOUNTES) ABOUT MY DISPLEASURE ON THIS ISSUE AND MY SAFETY CONCERNS. STEVE DID INDICATE THAT WITH THIS WARNING LIGHT ILLUMINATED ON THE DASH, THE AIR BAGS WOULD NOT DEPLOY. I AGAIN STRESSED MY CONCERN ON THE SAFETY OF THE VEHICLE. I ALSO DISCUSSED MY DISPLEASURE THAT THEY WOULD NOT PROVIDE A LOANER CAR FOR TODAY''S SERVICE. STEVE INDICATED THAT A LOANER WOULD BE PROVIDED WHEN I BRING THE CAR IN FOR THE DRIVER SIDE AIR BAG REPLACED SCHEDULED FOR THE WEEK OF 5/21/07. SERVICE TIME WAS ONE HOUR. 5/16/07- FILED AN ELECTRONIC COMPLAINT WITH THE NHTSA.

THE 2007 HYUNDAI SANTA FE LIMITED WAS DESIGNED WITHOUT A FRONT DOME LIGHT THAT WOULD NORMALLY BE ACTUATED VIA KEYLESS REMOTE OR BY UNLOCKING OR BY OPENING ANY OF THE DOORS. THIS IS A SAFETY ISSUE WHEN APPROACHING THE VEHICLE AT NIGHT. SUCH DEVICES HAVE BEEN STANDARD EQUIPMENT IN VEHICLES FOR MANY YEARS. WHY HAS HYUNDAI CHOSEN TO FOREGO THIS BASIC SAFETY ITEM? *JB

I OWN A 07 HYUNDAI SANTA FE. EVER SINCE I BOUGH THE CAR IN OCTOBER I HAVE HAD TROUBLE WITH THE PASSENGER SIDE AIR BAG SENSOR. WHEN I SIT IN THE PASSENGER SIDE THE AIR BAG SENSOR EITHER DOES NOT SENSE MY WEIGHT AND TURNS THE AIR BAG OFF OR IT ACTUALLY TURNS THE AIR BAG ON, BUT IT FLUCTUATES BETWEEN ON AND OFF. I HAVE READ THE MANUAL, AND I AM SITTING PROPERLY ACCORDING TO HYUNDAI INSTRUCTIONS. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALER, AND THE BEST THEY COULD TELL ME WAS SIT IN THE BACK MAM. HOWEVER I DO NOT THINK THIS IS A REASONABLE RESPONSE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, AND I FEE THE AIR BAG OR SENSOR IS NOT WORKING PROPERLY , AND THIS IS UNSAFE. ONE OF THE REASONS I BOUGH THIS CAR WAS THE SAFETY FEATURES, AND IT IS DISAPOINTING THAT THOSE FEATURES DO NOT WORK PROPERLY, AND YET HYUNDAI WILL NOT FIX IT. I FEAR THAT I OR SOMEONE ELSE MAY BE SERIOUSLY INJURED DUE TO THIS PROBLEMA DN I I DO NOT FEEL IT IS REASONABLE TO SAY "WELL SIT IN THE BACK" SOEMETHING NEEDS TO BE DONE ABOUT THIS. PLEASE TAKE MY COMPLAINT INTO CONSIDERATION. I STRONGLY FEEL THERE IS A PROBLEM AND HYUNDAI IS OVERLOOKING THIS. FOR MY SAFETY AND THE SAFETY OF OTHERS WE ALL NEED HELP TO GET THIS PROBLED CORRECTED. *AK

TL*-THE CONTACT STATED THAT HER 2007 HYUNDAI SANTA FE HAS OVER HEAD MAP LIGHTS DON'T FUNCTION AT ALL IN THE VEHICLE. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED HER THAT THE MAP LIGHTS ONLY WORK IF SHE PRESSES THE MAP LIGHT BUTTON. THE CONTACT STATED THAT SHE SHOULD HAVE AN OVER HEAD LIGHT IN HER VEHICLE WHEN SHE GETS INTO HER VEHICLE. THE CONTACT STATED THAT THIS IS A SAFETY ISSUE, SHE GETS INTO HER VEHICLE EVERY NIGHT AFTER WORK AND IT IS COMPLETELY DARK. THE CONTACT STATED THAT ALL VEHICLES SHOULD HAVE BEEN MANUFACTURED WITH OVERHEAD LIGHTS THAT WORK WHEN YOU OPEN THE VEHICLE DOORS.