2012 HYUNDAI SANTA FE Complaints

I received a engine recall notice and quickly went into Hyundai in April 2021 to have it inspected for thus recall. They performed the diagnostic testing and they informed me that my car does have the recall but passed the inspection so it’s fine. I didn’t feel comfortable knowing my car might fail but had no choice but to listen to the dealership. Fast forward to August, my husband and I were driving down to my parents on I-95 going 70 miles an hour when we suddenly heard a loud strange noise, then within seconds a loud bang. Smoke pouring out the back of the car, the car shuts down, engine light comes on, and we now have a potential deadly situation. Thank God my husband was driving, he used all his power to turn the wheel and safely get us off the hwy. I am upset that Hyundai knows ppl have bad engines and sends us off after an apparent awful diagnostic test to potentially die in an accident. If I was driving I know we wouldn’t be here today. Tow truck driver says he sees it all the time and we are lucky to be alive. I will attach a picture of the engine that we took when we pulled off the hwy. I pray no one has to go thru this but I know many people are. It’s just not right.

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, there was a loud knocking and screeching noise coming from the engine and the vehicle struggled to accelerate and then stalled. The vehicle was taken to the dealer. The dealer and the manufacturer's insurance agent diagnosed that metal shavings from the ball bearings had gotten into the engine, causing engine failure. The vehicle was not repaired and remained at the dealer waiting for a complete engine tear down to verify the failure. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was not made aware of the failure. The failure mileage was 64,268.

The contact owns a 2012 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer and was diagnosed with needing the throttle body module to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

A connecting rod bearings in the engine wore out prematurely and damaged the engine while driving with my family. The car was not responding almost causing a catastrophe, I experienced mental distress and triggered my PTSD. When taken to the mechanic for inspection the damage showed a connecting rod cause a hole in the engine spilling and burning oil. There was no sound or warning lights until after the car's engine was damaged by this manufacturer fail. I did my research and I found others with the same engine issue. What's Hyundai next step in this case?

The contact's sister-in-law owns a 2012 HYUNDAI Santa Fe. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. The contact also stated that the vehicle would shut-off intermittently while driving at various speeds without warning. Neither the contact nor his sister-in-law had taken the vehicle to be serviced or diagnosed for the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V746000 (Engine) which he linked to the failure. The contact called a local dealer who informed him that her vehicle was not included in the recall due to the date the engine was manufactured. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 202,000

Exiting a parking lot on a slight decline coming to a stop between 0-7 mph without any warning the engine just stops. It starts right back up and have taken to a few different mechanics and they can't find any problems.This has happened 3 times within a two week period. I am just over 100,000 miles on the car. I'm thankful this has not caused and accident yet but scared that it will.

when a bluetooth device is plugged into the available plug(auxillary plug) in the front dash of the vehicle the radio/CD/phone connections work on and off(mostly off) if lucky you might hear the stereo for a few minutes then it goes off again for days. when unplugged the radio keeps working. My drivers side power window has not worked a few times. The available connection for the cell phone does not work all the time. There is some kind of electrical problem in my vehicle. These ongoing problems have been going on for about 1 1/2 years after I bought the vehicle.

2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.

THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED HIS SON WAS DRIVING 55 MPH WHEN HE HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO FINDLAY HYUNDAI ST. GEORGE (1405 SOUTH, SUNLAND DR, ST. GEORGE, UT 84790, (435) 688-7272) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD FAILURE CAUSED THE ENGINE TO BE DAMAGED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

I WENT GROCERY SHOPPING ON WED APRIL 21,2021 CAME OUT TRIED STARTING MY 2012 HYUNDAI SANTA FE AND IT WOULDN'T START I PROCEEDED TO TRY AGAIN AND IT STARTED MAKING THIS HIGH PITCHED NOISE ,PEAKED OUT REALLY LOUD A PUFF OF SMOKE CAME OUT FROM UNDERNEATH MY HOOD AND THE CAR WAS COMPLETELY DEAD. I HAD IT TOWED TO MY MECHANIC WHERE HE REPLACED THE STARTER THINKING THAT WAS THE PROBLEM WHICH IT WASN'T HE INFORMED ME THE ENGINE WAS SEIZED UP . I THEN HAD THE SANTA FE TOWED TO THE HYUNDAI DEALERSHIP WHERE IT WAS PURCHASED NEW FROM THE ORIGINAL OWNER ALL SERVICE FROM DAY ONE HAS BEEN DONE AT THIS HYUNDAI DEALERSHIP WE BOUGHT THIS CAR KNOWING THE SERVICE RECORDS AND HISTORY OF CAR WE ALSO KNEW IT CAME WITH A 10 YEAR 100000 MILE DRIVE TRAIN WARRANTY. MOTOR FAILED AT 96128, WOULD OF BEEN COVERED UNDER MANUFACTURES DRIVE TRAIN WARRANTY IF I WAS ORIGINAL OWNER I WAS TOLD. AFTER DOING RESEARCH WE HAVE DISCOVERED THIS IS A COMMON PROBLEM WITH THE HYUNDAI SANTA FE MOTORS LOCKING UP. SERVICE WRITER ADVISED US TO CONTACT HYUNDAI DIRECTLY WHICH I DID MY CASE #18222696 WAS TOLD SOMEONE WOULD CALL ME WITHIN 3-5 BUSINESS DAYS WHICH I HAVEN'T HEARD FROM ANYONE.