2017 HYUNDAI SANTA FE Complaints

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving the vehicle, there was a rod knock coming at 1,500 RPM. The contact stated occasionally the vehicle would stall right after being started. The vehicle was taken to an independent mechanic who diagnosed that the engine bearing was faulty, and the engine needed to be replaced. The vehicle was towed to the local dealer who confirmed the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

On November 14, 2022 at approximately 0800 while traveling 495N in Massachusetts from Cape Cod my 2017 Hyundai Santa Fe with 109,000 miles experienced catastrophic engine failure. I was maintaining a speed of approximately 70 MPH when without waring the 3.3L V6 engine stalled and made loud clunking noises while smoke filled up the cabin of the vehicle causing me to cough and choke, my visibility was also diminished. I was fortunate enough to pull the vehicle to the right side of the highway and did cut someone off because I panicked and could not see almost causing a serious crash. The vehicle was then towed to a Hyundai dealership in Raynham, MA. The service advisors tried helping me with getting a new engine replacement from Hyundai Corporate, Corporate would not honor their demands and now I'm without a vehicle for myself to get to and from work and for my family so they can attend school, doctors appointments and social events.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer who informed her that a diagnostic test was needed before the vehicle could be repaired under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35 MPH, the vehicle started losing motive power. There was no warning light illuminated. The vehicle was diagnosed but no failure was found. On another occasion, the contact heard a knocking sound coming for the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer, and it was confirmed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was under warranty and that the repair would be covered. The failure mileage was 57,521.

With no warning lights, no unusual sounds coming from engine (knocking, or otherwise) - complete engine shutoff. Driving on highway at 55-60mph during acceleration. I was able to coast to the side. Unable to restart engine for about 30 minutes. Engine able to restart, then shutoff again a few minutes later at 45mph. There have been reports of unusually high motor oil consumption with the Theta 2 engine. There are no leaks, smells, smoke (from engine or exhaust) however, I must continuously add motor oil and check levels about every 100 miles. Oil level will reduce from max line to almost empty very quickly, maybe 1-3 weeks after refilling. All service maintenance is timely and done at authorized shops (Goodyear and Hyundai dealership). Dealership will perform oil consumption test to determine if eligible for powertrain warranty. Further research shows Hyundai denied many claims related to this issue.

Is burning the engine oil, is bthe 2nd time I got engine oil light On in less than 1 month with this SUV. I brought in Enterprise Car Sales in Oct 2022 and they send me to a Hyundai's dealership to get some service but they said is normal in the car. Hoy is possible, mostly a brand new SUV is burning oil and i have to fill up every week with oil? So I am spending more money than I was expecting in a brand new car.

My engine has low compression in the third cylinder (20 lbs) and has been using about a quart of oil for every 500 miles. The engine failure puts owners and commuting traffic in danger due to the vehicle running rough then eventually stalling. I had to keep one foot on the accelerator and one foot on the brake to keep the vehicle running until I was able to get it to the dealership. My vehicle has been well maintained and only has 130,977 miles on it. It is a 2017 Santa Fe Sport with the 3.0 liter engine. The engine has been inspected by the dealership and they recommend a new engine.

Since July my vehicle has been consuming oil at a very high rate. Had an oil change done on 7/8/22 at approximately 56,000 miles. In late September/early October, my engine oil light would randomly go on and off at approximately 59,000 miles. Took the car to my mechanic on 10/13/22, thinking it was a sensor gone bad but I was extremely low on oil at 59,262 miles. Took my vehicle to my mechanic on 11/9/22 to have the oil checked since at the 10/13/22 visit he informed me that there was an issue with my vehicle model burning through oil. After putting only 861 miles on the vehicle since the oil change on 10/13/22, I had burned through 3 quarts of oil. I now have to check my oil every 500-1000 miles to make sure that I don't run out of oil and my engine seizes up. The Hyundai dealer informed there is nothing they can do about it unless Hyundai will approve a oil consumption test and that is not guaranteed even though I informed them that this is a known issue with the certain Hyundai and Kia vehicles to the point that a class action suit was filed in April of 2022 over the issue in California.

The contact owned a 2017 Hyundai Santa Fe Sport. The stated while the vehicle was parked in the driveway of her residence, her husband attempted to start the vehicle using the key fob but the vehicle failed to start. The contact stated that as her husband approached the vehicle, he noticed a significant amount of smoke and flames inside the vehicle. Additionally, the doors of the vehicle failed to unlock. The contact stated that her husband was able to open the doors and extinguished the fire with the assistance of the fire department. The contact stated that the front driver's side and passenger's side of the vehicle burned significantly. A fire department report was filed. The vehicle was towed to a tow lot where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 57,235.

2017 Hyundai Santa Fe rod bearing failure occurred 10/09/22 without warning (no indicator lamp, messages or symptoms). The vehicle is currently at Keyes Hyundai in Van Nuys CA, Hyundai is refusing to cover the repair as the vehicle is over 100k miles. If the engine rod had blown while we were on the freeway this would have likely been fatal. Problem confirmed by Hyundai 11/3/22, the vehicle is available for inspection by NHTSA. Hyundai has a lengthy history of engine problems and my vehicle ought to be covered under this condition. I still owe over $4k on the vehicle and only owned it 5 years. Hyundai Corporate Care representative offered and then retracted coverage, we transported the vehicle with the assumption of coverage. Transcripts of her voicemails are attached. Please help.