2010 HYUNDAI SANTA FE Complaints

THE DRIVER SIDE DOOR WILL NOT LOCK WHEN SHUTTING THE DOOR THERE FOR YOU CAN NOT OPEN THE DRIVERS DOOR WITH THE OUTSIDE HANDLE. YOU NEED TO OPEN THE DOOR FROM THE INSIDE AND LOCK THE DOOR BEFORE YOU SHUT IT OR IT WILL NOT STAY SHUT.

ON 6/17/2018 @ APPROXIMATELY 5:00PM WHILE DRIVING MY SANTA FE, I BEGAN TO HAVE SURGING POWER. I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL BUT COULD NOT. I WOULD SLOW DOWN ONLY TO SPEED RIGHT BACK UP AS IF I HAD PUSHED THE RESUME BUTTON, I HAD NOT. I ATTEMPTED TO SHIFT INTO NEUTRAL HOWEVER MY GEER SHIFTER WAS LOCKED INTO DRIVE & I COULDN'T GET THE SHIFTER OUT OF DRIVE. AT TIMES THE CAR WOULD START TO SLOW DOWN AFTER PU MPING THE BREAKS ONLY TO HAVE A SURGE OF POWER AGAIN. AS I WAS DRIVING, I CAME UP TO A SHARP CURVE & WASN'T ABLE TO SLOW DOWN THEREFORE I ENDED UP ROLLING THE SUV & FURTHER SLAMMING TO A LARGE HILL. I WAS INJURED IN THIS ACCIDENT DUE TO ROLLING MY CAR! THIS HAPPENED BC I BELIEVE THE CRUISE CONTROL GOT STUCK & LOCKED UP MY TRANSMISSION!!! I ALSO COULDN'T TURN THE KEY OFF SINCE THE CAR WAS IN DRIVE.

VEHICLE HESITATES AND HAS NO FORWARD MOTION FOR PERHAPS 2-3 SECONDS. THIS HAPPENS WHEN DRIVING AFTER SLOWING DOWN AND THEN ACCELARATING, THEN BACKING OFF AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE YEARS I HAVE OWNED THE VEHICLE. THE RISK IS THAT YOU CAN NOT MOVE TO GET OUT OF THE WAY OF TRAFFIC. CITY DRIVING, ON AND OFF THE THROTTLE MOST OF THE TIME DURING A SLOW SPEED LEFT TURN. TRANSMISSION APPEARS TO GO INTO NATURAL BECAUSE IT DOES NOT KNOW WHAT GEAR TO GO INTO, SUSPECT IT IS A SOFTWARE ISSUE/ DRIVING STYLE AS WIFE DOES NOT HAVE THE SAME PROBLEM . LOCAL DEALER WAS PROVIDED INFORMATION ON SEVERAL OCCASIONS, THEY COULD NOT DUPLICATE THE PROBLEM. ISSUE STILL EXISTS. COMMENTS ON INVOICES: 100371 / 101673 / HYCS414425

CAR RANDOMLY STALLS AND SLOWS DOWN TO A CRAWL UNDER ACCELERATION. SOMETIMES IT HAPPENS WHEN GOING UPHILL, MERGING INTO TRAFFIC. SOMETIMES IT'S JUST NORMAL DRIVING. IT IS VERY UNPREDICTABLE AND EXTREMELY DANGEROUS. IT HAS HAPPENED OFF AND ON FOR THE LAST 2-3 YEARS. DEALER IS CLUELESS.

MY 2010 HYUNDAI SANTA FE LIMITED AWD 3.5L, WITH APPROX. 60,000 MILES, WAS MAKING NOISE IN THE FRONT END WHEN I WENT OVER BUMPS OR ROUGH TERRAIN. A LOCAL DEALER TOLD ME IT WAS MOST LIKELY THE END LINKS GOING FROM THE STRUTS TO THE STABILIZING BAR. TWO SHOCKS WERE LEAKING SO I HAD THE STRUTS (FRONT) AND SHOCKS (REAR) REPLACED ALONG WITH THE END LINKS. ON A TEST DRIVE IT WAS STILL MAKING A CLUNKING NOISE SO I RESEARCH THE HYUNDAI FORUMS FOR POSSIBLE CAUSES. THERE WERE FOUR POSSIBLE CAUSES, ONE WHICH HAD BEEN CORRECTED, THE END LINKS, THE LOWER CONTROL ROD, THE CONNECTION MOUNTS BETWEEN THE FRAME AND THE BODY, AND THE FRONT AND REAR ENGINE MOUNTS. UPON INSPECTING THE ENGINE MOUNTS I FOUND THE FRONT ENGINE MOUNTS BOLT, A 12MM X 5 INCH BOLT, MISSING. APPARENTLY WHEN THE CAR WAS ENGINEERED THE BOLT WASN'T SECURED WITH A LOCKING NUT OR COTTER PIN SO WHEN THE NUT LOOSENED AND VIBRATED OFF THE BOLT, THE BOLT ALSO VIBRATED OUT OF THE MOUNT. I ACTUALLY REMEMBER WHEN THIS OCCURRED, AT AROUND 50,000 MILES. I REMEMBER A LOUD BANG UNDER THE CAR AND IN THE REAR VIEW MIRROR I SAW A BOLT TUMBLING DOWN THE HIGHWAY. I THOUGHT I HAD RUN OVER IT WITH A WHEEL. I TOOK THE CAR INTO THE HYUNDAI DEALER AT 56,652 MILES FOR AN OIL CHANGE AND "12-POINT INSPECTION" AND "MULTI-POINT INSPECTION" AND THE MECHANIC DIDN'T DISCOVER THE MISSING FRONT ENGINE MOUNT BOLT. (I FOUND IT MYSELF WHEN I TOOK THE CAR TO A LOCAL CAR SHOP FOR THE STRUT AND SHOCK REPLACEMENT.) I THEN WENT TO THE HYUNDAI DEALER AND TOLD THEM WHAT I DISCOVERED. THE PART NUMBER FOR THE BOLT IS 21920-2B000, AND THE PART NUMBER FOR THE NUT IS 13396-12007K. THERE WAS NO DESCRIPTION AS TO THE SIZE OF THE BOLT, THE THREAD OF THE BOLT AND NUT, NOR WHETHER THE NUT WAS A LOCKING NUT. I HAD THE LOCAL MECHANIC MAKE THE REPAIR WITH A 12MM X 5" GALVANIZED BOLT WITH WASHERS, LOCK WASHER AND A 12MM NYLON LOCKING NUT. I CONSIDER THIS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION WITH THE EMERGENCY BRAKE ENGAGED. THE CONTACT WAS STANDING WITH THE DRIVER'S SIDE DOOR OPEN AND HEARD A THUMP SOUND. THE VEHICLE STARTED TO ROLL BACKWARDS OUT OF A PARKING SPACE. THE CONTACT WAS STRUCK BY THE DOOR WHILE ATTEMPTING TO RE-ENTER THE VEHICLE, BUT WAS UNABLE TO AS SHE WAS DRAGGED BY THE VEHICLE. THE VEHICLE WAS ABLE TO STOP ONCE IT CROSSED A MAIN ROAD AND COLLIDED WITH A CURB. THE CONTACT SUSTAINED INJURIES TO HER ENTIRE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE REVERSING OUT OF THE DRIVEWAY, A GRINDING NOISE WAS HEARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE VEHICLE WAS SHIFTED TO PARK, BUT CONTINUED TO ROLL BACKWARD. THE EMERGENCY PARKING BRAKE WAS APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE DRIVESHAFT FAILED TO PLACE THE TRANSMISSION IN THE CORRECT GEAR. THE CONTACT WAS INFORMED THAT THE OUTPUT GEAR OR TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836, (804) 414-2020) AND WAS INFORMED THAT THE VEHICLE WAS INSPECTED FOR THE RECALL IN 2011. THE CONTACT ALSO CALLED PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE RICHMOND, VA 23235, (804) 276-03600) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED A THIRD DEALER (WEST BROAD HYUNDAI, 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,801.

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH AND ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE HESITATED AND MADE A LOUD NOISE. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION APPEARED TO FAIL TO SHIFT GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2010. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (866) 710-6765), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE PROGRESSED OVER THE YEARS. WHILE DRIVING TO THE DEALER, THE FAILURE OCCURRED AT LEAST SIX TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING COULD NOT FIND AN ERROR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY AND NO FAILURE COULD BE FOUND. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

BROKEN INHIBITOR SWITCH BRACKET NHTSA REFERENCE #10054172 TSB REFERENCE #TSB-12-AT-022-1SB

IT LOOKS LIKE THE SANTA FE 2010 HAD A RECALL FOR THEIR TRANSMISSIONS FOR SOME OF THE VINS. PERHAPS THEY SHOULD EXPAND THE RECALL TO OTHER VINS AS MY CAR HAS 55,000 MILES ON IT AND THERE ARE SIGNS THAT THE TRANSMISSION IS HAVING TROUBLE. IT HAS BEEN USED LIGHTLY AND NEVER USED TO TOW ANYTHING. I AM THE SECOND OWNER, SO THE 10 YEAR/100,000 IS NOT VALID ANYMORE. I DON' T THINK THE TRANSMISSION SHOULD FAIL AT 55,000 MILES FOR GENTLE DRIVING. I THINK THE RECALL SHOULD EXPAND TO SOME OF THE OTHER VINS.