2017 HYUNDAI SANTA FE Complaints

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while at a stop light, smoke was present coming from under the hood. While attempting to pull over to park, the brakes suddenly failed and an explosion occurred within the engine compartment causing flames from under the hood of the vehicle. The contact exited the vehicle and called the fire department who came to the scene an extinguished the flames. During the incident no injuries were reported, the vehicle was destroyed and towed away and a police and fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The day after the incident the contact received a recall notice from the manufacturer for the NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall which included a fire hazard. The failure mileage was 54,000.

The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

My car was experiencing excessive engine motor oil consumption that progressively became extreme. Based on internet information, others owners were having similar oil consumption issues. The cars check engine light came on and the engine became very erratic around a sharp curve in Vermont. Struggled to get the car to the side of the road prior to the engine completely stalling. Unable to get the vehicle restarted. Luckily it was still daylight and that it failed in an area where I still had cell phone service. A local garage towed the car and and determined that there was no compression in one cylinder. They contacted Lia Hyundai in Albany NY and the service representative informed them that the engine would be covered but that the would have to inspect the car. Spent over $300 have the car towed to the Hyundai dealer. After inspection, we were informed that there was a burnt valve and that the valve assembly had to be rebuilt. They told us this repair would not be covered under the recent class action settlement which covers the small block assembly if the Knock Sensor Detection System Software was installed (Service Campaign 953). The software was installed previously. The total estimated cost for the valve assembly repairs are over $4,600. Based on the recent inflated costs of vehicles we decided to proceed with the repairs. Spent hours contacting Hyundai Corporate directly on several occasions to rectify the matter to no avail. We were told that they were going to contact the local dealer and get back to us. We never received a returned call. Lia Hyundai did provide us with a loaner vehicle and we are currently waiting for the repairs to be completed. We also asked them for an engine compression test once the repairs are complete and for the return of all damaged components. We will verify the compression results at an independent service center and also perform an oil consumption test. We have approximately 100,300 miles on the car prior to the failure.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about a possible fire. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving 50 MPH during the rain, the vehicle slid, and the driver lost control of the vehicle. The contact stated that the Anti Lock Braking System failed causing him to be unable to regain control of the vehicle. It was unknown if the vehicle crashed. The contact and his wife suffered minor injuries. The contact had his two children in the vehicle at the time of the failure and the youngest sustained a nose injury. All 4 occupants received medical attention at a hospital. A police report was filed. The vehicle was towed to a impound lot. The vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was 30,000.

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact was made aware of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When driving the vehicle the check engine, battery and oil light came on when about 30 feet from a green light. Started to turn into a parking lot about two seconds later and the car stalled. Had no power or steering. Was able to stop with the break, but if had been going faster on on the main road may have crashed, with no throttle or steering control. Was able to stop the car as soon as entered the parking lot. Put vehicle in park, but it started rolling back into traffic once took the foot of the brake. Had to wait in vehicle with the brake until tow truck arrived. The vehicle was towed to a dealership and and it was determined that engine had excessive bearing wear. I was told by the dealership Hyundai that based on miles that Hyundai was not going to assist with any financial support to fix the vehicle. I called Hyundai 1(800) 633-5151 and spoke with Lindsey (supervisor) who said that she would not look up recalls from the NHTSA and that my specific vin number was not identified in any current recall for that issue. I asked her to look up to see how many vehicles were affected with the safe issue year and engine size safety recall 17V578000 from the NHTSA. She said that if not in her computer linked to a specific vehicle she would not help and then hung up. We feel blessed could have been a lot worse at high speeds. The main issue is the Hyundai representative showed no concern for the safety issue once I informed them that there may be more vehicles with a similar issue to the current recall. It appears the issue is a lot larger than the initial number of vehicles recalled and will probably lead to severe injury or death if not looked into. I am hopeful they report this issue themselves, but know that they are probably more concerned about profits than consumer safety.

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled with an unknown warning light illuminated. The contact stated that there was smoke coming from the hood however, there was no evidence of a fire. The vehicle was towed to a local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 120,000.