2017 HYUNDAI SANTA FE Complaints

Icalled my dealer where I purchase my Hyundai & I called Hyundai customer care as well. Both p;laces told me since they do not have a remedy to cure this default there is nothing they can do. They both advised me to park my car away from other vehicles & structures as a fire could be triggered in the engine that could damage the surrounding area. This is preposterous that they recommended me to continue to drive the car but not keep it next to anything. I am a young mother with an 8 month old baby & I am petrified to drive the car & they will not provide me with a substitute car or rental car until they can fix the issue, which they have no timeframe to complete. The recall number for Hyundai is 22V056. Hyundai has it as 218. Please let me know what I can do to expedite this issue & feel safe. Thanks.

I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 3 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about goodwill and helping their customers who have spent thousands on their cars.

The contact owns a 2017 Hyundai Santa Fe. The contact discovered online that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall and informed her to take her vehicle for an inspection at the local dealer. The dealer then informed her that they could offer any assistance as they would be unsure as to what to look for or what to repair since the parts for the recall were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Engine failed within 3 years of having the car so did transmission. Always having other issues with this vehicle. Recently the alternator now the blind spot warning system. This vehicle was purchased new and has had so many problems.

On 1/29/22 I was driving on the parkway going 60 mph when my vehicle began to fail. I could not accelerate and I had to put my car in neutral to get to the side of the busy parkway. My vehicle turned off and would not turn back on. My vehicle was towed to A Hyundai dealership where ultimately I was told I needed a new engine for almost $6000. Hyundai stated they won’t pay for it due to a recall that was never taken care of in the beginning of 2019. I bought my vehicle in November 2019 from a Chevrolet dealership where nothing about a recall was ever disclosed. I can’t seem to find anything about a 2019 recall but I do see there was on listed on 2/2/22. I’m at loss for what to do. I can’t afford to pay for this and I still owe 13,000 on it. The red battery signal lit up on the dashboard when the engine started to fail. That was the only warning signal. Yes available for inspection upon request.

I was driving my Santa Fe in February 17, 2022 and while driving it completely shut down and wouldn’t start again. It has to be towed and Hyundai is not helping with anything. It only has 64k or 68k miles on it. No lights came on until it shut down while driving.

I was on the highway going about 65mph when all of the lights on my dashboard came on, including the engine light. I received a warning on the screen to get service immediately. My car started slowing down and I was able to pull over before my engine completely seized up. I was lucky that the highway was not crowded and that I was able to get over before it stopped in the middle of the highway!! I do not know why it failed! I had regular maintenance, oil changes, etc. None of the lights came on before this happened. I had no warning. I have been told by the dealership that I need a new engine. It only had 76K miles on it!

vehicle is using up all oil very quickly and not sending a warning light. 3 quarts of oil was used before 3000 miles. I had 1 quart of oil in my engine and the warning light did not come on.

Our Santa Fe is losing oil rapidly. This started around 73,000 miles. They have done an oil consumption test and then a combustion chamber cleaning, neither worked. It showed that our vehicle is consuming 1 quart of oil every 647 miles. This will cause the engine to dry out and eventuay fail. They told us we need an engine replacement, but Hyundai will not cover it. They told our local dealer to reach out to our extended warranty. They may not cover it. They need more tests run, but at our expense. After researching online, I found out this is a known problem with these engines. Others have complained and they even state that this problem occurs at about 74,500 miles. I cannot believe that Hyundai is not being he'd responsible for these repairs. This is a potential hazard, especially if someone doesn't realize they are losing oil. Most people don't regularly check their oil between changes, this is a huge hazard. We do check ours and found the problem. Hyundai is installing faulty engines and they should have to repair them, not the consumer.

Vehicle caught fire while driving on highway. The vehicle started to decelerate & would not go over 70 MPH. Driver pulled off at the next exit and turned the car off. She waited about 5 minutes and turned the vehicle back on, Vehicle was now normal, but still would not go over 70 MPH. There were no warning light or anything. Operating the vehicle 70 MPH for about 20 mins and then heard a clicking & banging. Vehicle started to losing speed. Driver turned on the flashers and the vehicle went to just under 45 MPH. Driver decided to merge to the upcoming rest stop. Vehicle then stopped just before the exit and driver got out of the vehicle she felt the hood. The hood was not hot, but saw smoke. Driver then grabbed the latch to open the hood & flames burst out from side to side. Driver put the hood down ran to removed her belongings out. A passerby called the police and vehicle was engulfed with flames.