2004 HYUNDAI SANTA FE Complaints

I WAS COMING HOME FROM THE STORE AND HAD JUST TURNED INTO MY DRIVEWAY WHEN MY CAR SUDDENLY VEERED TO THE RIGHT AND STOPPED. I HEARD A LOUD NOISE AND THE ENTIRE SIDE OF MY CAR COLLAPSED ON THE RIGHT SIDE. SOMETHING WAS STICKING INTO THE TIRE. I HAD TO HAVE IT TOWED TO THE DEALERS AND REPAIRED. IT COST US OVER $500. IT WAS STILL UNDER THE DEALERS WARRANTY, BUT WAS NOT COVERED. WE FEEL WE SHOULD BE REIMBURSED. *TR

2004 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO FRONT COIL SPRING RECALL. *SMD THE CONSUMER STATED SHE WAS DRIVING AT A SLOW SPEED, WHEN THE FRONT COIL SPRING FAILED AND THE VEHICLE IMMEDIATELY CAME TO STOP WITH THE COIL SPRING PUSHING AGAINST THE RIGHT TIRE . THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DECEMBER 19, 2011 INCIDENT. *JB

ON 12/31/2012, THE COIL SPRING ON MY 2004 HYUNDAI SANTA FE FRACTURED AND PUNCTURED THE RIGHT FRONT TIRE OF THE VEHICLE. I PAID UPWARDS OF $2000 ON 1/7/2013 TO HAVE THIS REPAIRED. I HAVE SINCE TRADED IN THE VEHICLE AND NO LONGER OWN IT. I RECENTLY RECEIVED A RECALL NOTICE FROM HYUNDAI USA DESCRIBING THE SAME COIL SPRING FRACTURE THAT I EXPERIENCED A COUPLE OF YEARS EARLIER. THIS RECALL IS CALLED 'CAMPAIGN124' BY HYUNDAI. TODAY (11/4/2014), I CALLED TO INQUIRE ABOUT THE POSSIBILITY FOR SOME REIMBURSEMENT FOR THE REPAIR I HAD PERFORMED AFTER MY INCIDENT. I WAS INFORMED THAT THIS WAS NOT POSSIBLE SINCE I NO LONGER OWNED THE VEHICLE AND THE REPAIR COULD NOT BE INSPECTED BY HYUNDAI, I DON'T FEEL THAT THIS IS RIGHT AND I SHOULD BE ENTITLED TO SOME REIMBURSEMENT. IF REQUESTED, I WOULD BE ABLE TO PROVIDE DETAIL OF THE WORK PERFORMED BY THE MECHANIC WHO PERFORMED THE SERVICE. *TR

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

THE FIRST OCCURRENCE WAS TUES. OCT. 21 BACKING OUT OF A DRIVEWAY AND WENT TO PUT THE CAR IN DRIVE. IT STALLED RIGHT IN THE MIDDLE OF A VERY BUSY ROAD. I PUT IT IN PARK AND TRIED TO START IT AGAIN. IT DID START BUT DID NOT FEEL LIKE IT WOULD CONTINUE TO RUN. HOWEVER, IT DID. THE SECOND TIME WAS YESTERDAY WHEN I WAS DRIVING DOWN A FOUR LANE ROAD AT 40 MILES AN HOUR AND IT JUST STOPPED RUNNING. I WAS SO THANKFUL IT WAS LATER IN THE EVENING AND TRAFFIC WAS VERY MINIMAL. I PUT IT IN PARK AND IT DID START BUT AGAIN DID NOT FEEL LIKE IT WOULD CONTINUE. IT FELT LIKE IT WOULD STALL AGAIN BUT DID NOT, 2 MORE TIMES BEFORE I GOT HOME. I CALLED THIS MORNING TO GET IT RIGHT IN AND NEVER HEARD BACK. I AM AFRAID TO DRIVE IT BECAUSE OF THE TRAFFIC ON MOST OF THESE ROADS. I DO NOT FEEL LIKE I WAS TAKEN SERIOUSLY EVEN THOUGH I RECEIVED A RECALL NOTICE IN SEPT. BUT HAVE MANAGED TO MISPLACE IT. I DO NOT REMEMBER WHAT THE RECALL WAS FOR. THE SECOND TIME THIS HAPPENED A PANEL LIGHT DID COME ON. IT WAS THE MALFUNCTION INDICATOR LIGHT. I AM WORRIED ABOUT AN ACCIDENT AND POSSIBLE DEATH WITH THIS HAPPENING TO THE CAR. *TR

THIS VEHICLE HAS BEEN DRIVEN EXTENSIVELY YEAR ROUND, INCLUDING SNOWY NORTHEAST OHIO WINTERS. ON A SOMEWHAT COLD DAY IN MARCH 2014, MY 2004 SANTA FE SAT OUTSIDE ON A SURFACE LOT FOR APPROXIMATELY 14 HOURS. AS I PULLED MY CAR OUT OF THE PARKING SPACE, THE CAR LURCHED TO THE FRONT RIGHT AND CAME TO A HALT. I HAD PULLED FORWARD APPROXIMATELY 3 FEET, HAD TURNED THE WHEEL SLIGHTLY TO THE RIGHT, AND JUST BEGAN TO HIT THE GAS TO PULL OUT OF THE PARKING SPACE. IT WAS QUITE OBVIOUS THAT MY FRONT RIGHT TIRE HAD BLOWN VIOLENTLY. NO ACCIDENTS OCCURED WITH OTHER VEHICLES AND NO INJURIES OCCURED; HOWEVER, SHOULD SOMEONE HAVE BEEN STANDING NEAR THE FRONT RIGHT TIRE, SOMEONE MAY HAVE BEEN HURT. WHILE TRYING TO CHANGE THE TIRE, IT BECAME OBVIOUS THAT THE SPRING HAD BROKEN AND MADE CONTACT WITH THE TIRE. THE VEHICLE NEEDED TO BE TOWED ON A FLATBED AND REPAIRS WERE MADE. I STILL OWN THE VEHICLE, AND I AM NOW AWARE THAT THIS PART HAS BEEN RECALLED FOR THIS EXACT ISSUE. I AM CONCERNED ABOUT THE INTEGRITY OF THE SPRING ON THE OPPOSITE SIDE AS IT IS CURRENTLY AN ORIGINAL PART. *TR

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED LETTER FROM HYUNDAI THAT THE COMPANY WAS "PREPARING A REMEDY" FOR POSSIBLE RUSTING SPRINGS ON MY SANTA FE. I WAITED ABOUT A MONTH FOR SECOND LETTER AS TO WHERE AND WHEN TO GET SPRINGS INSPECTED. CALLED HYUNDAI 1-855-671-3059 GOT RUN AROUND NO ASSISTANCE. I CAN GET CAR INSPECTED MYSELF AND PAY FOR SPRINGS MYSELF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SWAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.