2017 HYUNDAI SANTA FE Complaints

Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.

Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up

Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.

I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine

On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that the engine I am looking for is hard to find because they are generally purchased as they come in the door because of such a high need for replacement engines.

I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.

The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.