2018 HYUNDAI SANTA FE SPORT Complaints

Upon acceleration from a stopped or rolling stop the vehicle hesitates to propel causing a dangerous situation when entering traffic. Dealer claims its not bad and that the manufacturer is only going to suggest fuel injector cleaner. Fuel injector clener was tried with no improvement. Upon research i have found this to be a common problem with this model. This is not the first problem we have had related to this system. Programming has been adjusted in the past to fix another problem which tells me this could be a computer problem.

I experienced unintentional acceleration twice. Today, the second incident happened while slowly pulling into a handicap parking space. The car accelerated and went over the concrete parking block and knocked down the wooden pole with the handicap sign. I was fortunate that no person nor car was in the vehicle's path and I and my passenger were not hurt. I will be taking the car to the dealer service department as soon as possible. I am afraid to drive this vehicle anywhere now. This incident happened with no warning.

This is just a follow-up to request an Expedited Hearing regarding the Hyundai Santa Fe because the Engine Stallings, Oil Consumption (about 2 qts. every 1000 miles) Tailpipe Smoking problems are getting worse. It's becoming a Major Safety Hazard. Engine Stalling example: With both kids (girl [XXX] & boy [XXX] ) in the SUV Driving approx. 50 mph the Engine Stalled and I could not steer the SUV. I hit the curve to avoid the 50 mph oncoming traffic and a catastrophic accident. This incident (about 57,000 miles) and the subsequent 12 to 15 Stallings were reported to Hyundai and is why we are desperately requesting the Expedited Hearing. Many of the Engine Stallings were reported to Hyundai before the Hyundai original Manufacturer 60,000 mile warranty Expired in 10/21. HMA and Vandergriff Hyundai has not repaired the vehicle and is responsible for not Honoring Promises (documented) to test and repair the SUV that cause us to drive the vehicle past the 60,000 mile limited warranty. Per Hyundai Case Managers and Vandergriff Service Managers and Advisors (documented) the Engine Stallings, Oil Consumption/Tailpipe Smoking problems are caused by the manufacture defective engine. These Engine Stalling issues (from [XXX] > [XXX]) are cited in the Federal Class-Action Lawsuit Settlement (which includes our SUV) against Hyundai but Hyundai has not corrected the problem. The class-action settlement provides lifetime warranty repair of this problem. Hyundai has documented these problems via HMA’s 11 case #’s [XXX], [XXX], [XXX] , [XXX] , [XXX] , [XXX], [XXX], [XXX] , [XXX] , [XXX] & [XXX] . The forced out-of-pocket expenses (rentals, loaner cars, repairs, inconveniences etc.) caused by these issues has exceeded $32,000 to which we have not been reimbursed. Re: the Oil Consumption causing Tailpipe Smoking Problems Currently, A California Class-Action Lawsuit says that over 2 million cars in America has the Tailpipe Smoking problems thus making this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated that while his wife was driving 40 MPH, the accelerator pedal was depressed; however, the vehicle hesitated and stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact then had the vehicle towed to the dealer where it was diagnosed and determined that the knock sensor needed to be replaced. The knock sensor was replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that while driving at speeds above 30 MPH, the vehicle shook and vibrated abnormally. In addition, the check engine warning light was illuminated. The vehicle was driven to the intended destination. The contact stated that when the failure occurred, there were three small children inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with an oil leak and that the engine was consuming an excessive amount of engine oil. The contact was informed that several unknown repairs were needed to prior to requesting an engine replacement by the manufacturer. The contact was informed that the unknown repairs were at the vehicle owner’s expense. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 144,000.

The front passenger curtain airbags has failed and created a warning light that dealer indicated caused code B174900 and requires replacement.

Q1. The car is shaking and making rumbling noises upon driving and a check engine light is turned on. It seem like the car will abruptly stop and may result in a crash on a highway. Inspection by multiple mechanics indicate that the engine is misfiring and there seems to be an engine oil leakage issue, imbalance of engine or some part of it. The engine configuration is the same as with the engine recalls (under recall number-17V226000) made on 2013 and 2014 models of Hyundai Santa Fe sport which is GDI, 2.4 Liter and was also manufactured in the USA. Yes, the car is available to inspect on request. Q2. The car was shaking and rumbling while driving even at 40mph. We had to pull up to the side because it felt risky and then had to drive slowly to reach home. It was scary and felt life-threatening with a risk of crashing due to abrupt halting of the car. Q3. Yes inspected by the manufacturer- Hyundai. Q4. The check engine light has been coming on and off for over 10 months period. The car has been inspected and checked by multiple mechanics including 2 times visit to the Hyundai service center. They first appeared in Oct 2023 and is an ongoing issue every other month costing me ~$1000. I have been filling up with 4 quarter of engine oil after driving ~200 miles since it was suspected to be an engine oil leakage issue. However, nothing has been resolved and this issue fits the description and problems seen the Hyundai 2013 and 2014 Santa Fe sports- which have been recalled (under recall number-17V226000).

Driving on the highway my Hyundai begins braking and cannot be stopped even though the Automatic braking system was disengaged. Dealt with the dealerships and they all provide no help at all. I have brought this to two different dealerships and they just have excuses. This is a known issue with Hyundai and needs to be addressed.

The oil light has appeared to light up in the car while I am driving it. The first time was January 2023. I pulled over and checked my oil and had literally no oil in my car. I immediately went to Auto Zone (or Advance/O'Reilly's-I'll check my receipts) and poured 5 quarts of oil in the car and called Hyundai (this was within the timeframe of oil changes). They had me bring my car in and stated they needed to change oil and do an oil consumption test, so I had to drive 1,000 miles, bring my car back in and repeat. In the end, they said nothing was wrong with my car. In early August, this year, the same thing happened and I am having to go through this again.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an abnormal amount of engine oil. No warning light was illuminated. The vehicle was taken to a local dealer where an oil consumption test was completed, and the results were that the vehicle was consuming one quart of oil for every 640 miles driven. The vehicle was not repaired. In addition, the contact stated the dealer contacted the manufacturer to request that the engine be replaced; however, the manufacturer declined to approve the engine replacement due to previous services being performed by independent mechanics. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.