2018 HYUNDAI SANTA FE SPORT Complaints

I got my oil changed 98,161 March 1 2024 at mechanic shop Mechanic shop checked oil March 29 2024 at 98,867 a total of 706 miles driven since last oil change. They added 2.5 quarts of oil. So i did my own research online found out the Hyundai 2018 Santa Fe Sport Turbo 2.5 Theta engines has excessive oil consumption problems that will cause Engine to seize/lock up, catch on fire, and other mechanical problems. I have an extended warranty TXXI and TXXC. Oil consumption leaks into the pistons and rod bearings and will cause a knocking in the engine. The oil is already in spark plugs and pcv valve which i replaced. But it will continue to keep happen over and over. I don't want my engine to catch on fire with me in it or at all that's why i am proactive in getting this solved now its already a problem. I contacted Wilson Hyundai dealership they did an 2 month oil consumption test Oil change i had to drive it for 1000 miles It failed. Then they did combuster chamber cleaning i had to drive it for another 1000 miles it failed again. So they submitted claim to corporate that i needed an engine. Corporate declined saying i was over my miles they had the wrong mileage it was a way just to deny me but dealership had correct miles so they could not follow through with that lie. So Corporate made Dealership send another claim in this time corporate denied it saying i was over my warranty. No i was not i started this at 98, 867 miles When 2.5quarts had to be added. I also had to wait a week to get into Wilson dealership because they were backed up in appointments i was at 100,212 miles and so where other Hyundia dealerships others were 1-2 months out in appointments. I had to be in a rental car for 2 months had to pay for it and still pay car note paid for oil testing which i was told i would be reimbursed for repairs and car rentals but they did not honor it nor did they pay goodwill pay for all of my inconvenience 2 month long testing and it failed and they still denied/ lied

I am writing to formally file a complaint regarding the significant oil consumption issue with my 2018 Hyundai Santa Fe Sport. My vehicle was part of a class action lawsuit settlement that provided extended warranties and reimbursement for repairs related to oil consumption defects. I first reported the oil consumption issue in 2022, while my vehicle was still within the warranty period. Despite my multiple attempts over the past two years to have an oil consumption test conducted, Hyundai dealerships only agreed to perform the test in January 2024. The test confirmed that my vehicle has an oil consumption issue. However, Hyundai has refused to cover the necessary repairs, claiming that my vehicle is now past 100,000 miles and out of warranty. This refusal is unfair, as the issue was acknowledged within the warranty period, and the delays in testing were beyond my control. I must consistently add oil to my vehicle several times a month and get oil changes before the recommended timeframe to ensure the vehicle runs smoothly without damage.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and after an oil consumption test, it was determined that the vehicle was consuming an excessive amount of engine oil. The contact was informed that the engine was consuming 2-quarts of oil every 700 miles and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

There has been an ongoing issue with oil consumption and engine failure with my car. The engine didnt give any indication of running hot on the dashboard. It just shut off while driving. I've been to the dealer a few times with no help. On 8/4/2024 my car cut off in the middle of traffic with my daughter in the car twice. It took 3 hours to cool off in 90 + degrees heat. Oil wasn't in the spark plugs but they keep getting shorted out. Oil burns and the engine stalls. I have to replace it which I did but my car shut down. We could've been in a bad accident because it wouldn't drive off immediately. We were stranded on a 2 way country road. This is all horrible because again, we could've been involved in a bad accident on the road we were on. After 5 1/2 hours it finally started and 2 people had to trail me home.

Every time I get an oil change my oil is low. Have started checking my oil after the oil change, a week or so later and oil is low. I will check it the following day after the oil change and the oil level is fine but then the oil level drops as weeks go by. There are no warning lights that come on, especially the one time I was very low. I’ve been told by the mechanics that this is a common problem with Hyundai. Most recently I had an oil change done 7/15/24. I drove 600 miles so far and the oil is at least half a quart low

This car is burning excessive amounts of oil. I care for it diligently with regular oil changes and scheduled maintenance. Earlier this summer, Capital Tire and Service confirmed that the engine light was on due to a knock sensor likely caused by low oil. At their advisement I ran a consumption test; 800 miles later the engine was nearly empty of with another engine light signal. This light went off after adding 5 quarts of oil. I am routinely adding extra oil, hoping the engine does not seize, and waiting to see if Hyundai will issue a recall. This vehicle is not safe to drive.

I was told by my mechanic that there was a service memo put out by Hyundai about the possibility of the engine in my vehicle consuming too much oil and they offered a fix. I did everything required. Oil change, oil consumption test etc. My engine is burning 3.3 quarts every 600 miles or so. Hyundai DENIED my claim to have them replace the engine even though it was an issue that they previously acknowledged and other people have had their engine fixed or replaced by Hyundai.

Oil consumption issue. At anytime the engine could fail and shut off making for unsafe driving and causing an accident. In progress, have done one consumption problem test and about to do a second. Oil light went on after an oil change and had that inspected at local garage. After that oil change within a week or so took back to garage and oil was down again after 735 miles and took it to the Hyundai dealer in Meriden CT after waiting 3 weeks for an appointment. They won't commit to saying it is a problem until they do more costly tests but it is evident it is the same problem my daughter had with jeep until they finally did a recall. Problem began in Feb but I went away and continued with issue when I got back at beginning of May. Have seen the same complaints on the internet and lawsuits etc.

Have 80,000 miles on vehicle , driving down highway , and total engine failure occurred. Luckily there was a highway shoulder I was able to roll onto for safety. No oil light had come on, but mechanic said there was an internal oil leak, and that I had no oil , and engine was blown. There are many known engine failures due to excessive oil consumption in the 2018 Hyundai Santa Fe Sport models. They need to offer a recall on this model and replace the engines of thismodel.

Excessive oil consumption has occurred for the past couple of years. At 80,000 the crankshaft seized and died at an intersection and the dealer said that I need a new engine.