2013 HYUNDAI SANTA FE SPORT Complaints

WHILE DRIVING STRAIGHT DOWN A BUSY CITY STREET AT ABOUT 35 MPH, THE ENGINE STOPPED AND THE CAR SHUT OFF WITHOUT WARNING. I WAS NEARLY HIT BY A PASSING CAR WHEN I STEPPED OUT OF THE VEHICLE. IT WOULD NOT START AGAIN. I WAS TOWED TO THE LOCAL HYUNDAI DEALER WHO SAID THE ENGINE NEEDED TO BE REPLACED. THEY ALSO SAID IT IS STILL UNDER WARRANTY WITH JUST 40,000 MILES, BUT THAT HYUNDAI MAY NOT COVER THE REPLACEMENT/REPAIR. THE AUTHORIZED DEALER WAS REQUIRED TO SEND A DETAILED DESCRIPTION AND PHOTOGRAPHS TO HYUNDAI FOR THEM TO DETERMINE IF THEY WOULD HONOR THE WARRANTY OR NOT. I DID RECEIVE AN ENGINE RECALL NOTICE AND HAD IT INSPECTED. I'M BAFFLED AS TO WHY HYUNDAI MAY NOT PAY FOR IT.

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD POPPING NOISE SUDDENLY OCCURRED AND SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD, FLAMES WERE SEEN COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. DRIVE TIME (400 NORTH ARIZONA AVE, CHANDLER, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2013 HYUNDAI SANTA FE SPORT HAS A PANORAMIC SUNROOF THAT EXPLODED ON OCTOBER 9TH 2018 WHILE I WAS DRIVING (PICTURES ATTACHED). I HAD JUST LEFT WORK LESS THAN ONE MINUTE DOWN THE ROAD WHEN I HEARD CRACKLING NOISE FOLLOWED BY A LOUD EXPLOSION AND THEN SOUNDS OF A LOT OF CHATTERING HITTING THE SHADE, FOLLOWED BY WIND AND OUTSIDE NOISE (LIKE I OPENED A WINDOW). WHEN IT WAS SAFE TO PULL OVER TO CHECK WHAT HAD HAPPENED. I FOUND THE FRONT GLASS OF THE SUNROOF EXPLODED UP AND OUT! I HAD THE SHADE CLOSED SO THE GLASS DIDN'T GET IN THE VEHICLE. I IMMEDIATELY TOOK PICTURES AND CALLED THE DEALERSHIP I BOUGHT THE VEHICLE THAT WAS ABLE TO TAKE THE VEHICLE IN LATER THAT SAME DAY AND WOULD HAVE TO LEAVE IT OVERNIGHT. I RECEIVED A CALL FROM THEIR SERVICE DEPT. THE NEXT DAY TELLING ME THAT HYUNDAI WOULD NOT COVER THE SUNROOF! I HAD NEVER HEARD OF THIS HAPPENING TO A PANORAMIC ROOF BEFORE. SO, I DID SOME RESEARCH ONLINE TO FIND THIS HAS HAPPENED NUMEROUS TIMES AND HYUNDAI KNOWS OF THE ISSUE. IF THIS IS A KNOWN ISSUE, I DO NOT UNDERSTAND WHY HYUNDAI WOULD NOT COVER THE REPAIR? WHY THERE IS NOT A RECALL OR WARNING THAT THIS CAN HAPPEN?

EXITED INTERSTATE AND SINCE IT WAS A COOL EVENING, I TURNED THE A/C OFF AND PUT WINDOW DOWN. WHEN ACCELERATING FROM THE LIGHT AT THE HIGHWAY INTERCHANGE, HEARD A LOUD KNOCKING SOUND COMING FROM UNDER THE HOOD. PULLED INTO PARKING LOT AND OPENED HOOD. KNOCKING BECAME VERY LOUD UNDER ACCELERATION AND DECELERATION. HAVING VEHICLE TAKEN TO DEALER ASAP.

ACCELERATING FROM 0 TO 50 MILES PER HOUR ONTO ROUTE 50 ( MAJOR HIGHWAY), GOING WEST BOUND, THE CARD SHUT OFF COMPLETELY. THE VEHICLE WAS IN MOTION, PRESSURE WAS APPLIED TO THE ACCELERATOR AND THE CAR SHUT OFF. I HAD TO PULL OFF THE ROAD TO SAFELY. I BELIEVE THE ISSUE WAS CAUSED WHEN I TRIED TO ACCELERATE. THE CAR REACTED TO ACCELERATION AND STARTED TO GO, BUT THEN FROZE UP, AND DIED. I CALL A DEALER IN PRESTON, MD AND THEY SAID IF MIGHT BE A RECALL ISSUE. GOT THE CAR TOWED TO THEM FOR ANALYSIS. AFTER SPEAKING WITH THE DEALER TODAY, THE 22ND, THEY SAID IT APPEARS IT IS AN ENGINE REPLACEMENT. THEY ARE REACHING OUT TO HYUNDAI FOR ASSISTANCE.

MY HUSBAND WAS DRIVING AND CAR SHUT OFF ON HIM, WHILE IN MOTION, AND WASNT ABLE TO BE RESTARTED. IT HAD TO BE TOWED TO AN AUTO SHOP WHERE THEY TOLD US THE ENGINE NEEDS TO BE REPLACED. NO WARNING LIGHT EVER CAME ON TO INDICATE ENGINE PROBLEMS.

ON MULTIPLE OCCASIONS OVER LAST MONTH MY VEHICLE RPM SHOOT WAY UP AND THE ENGINE REVS UP WHEN EXCELLERATING FROM A STOPPED POSITION. COULD BE A STOP LIGHT, TO MAKE A TURN OR FROM BACKING UP AND GOING INTO DRIVE. LASTS ABOUT 15-30 SECONDS. WHEN THIS HAPPENS THE VEHICLE JERKS FORWARD. THERE ARE NO CHECK ENGINE OR ANY OTHER LIGHTS THAT COME ON. I HAVE TAKEN TO TWO SEPARATE SHOPS AND THEY SAY THEY CAN NOT FIND ANYTHING WRONG, ESPECIALLY BECAUSE THE ENGINE LIGHT DOESN'T COME ON. I CARRY SMALL CHILDREN IN MY VEHICLE AND I AM CONCERNED OF OUR SAFETY. I HAVE SEEN MULTIPLE REPORTS OF PEOPLE'S VEHICLES ACCELERATING ON THEIR OWN AND CAUSING CRASHES.

NOTHING HAS HAPPENED YET BUT ABS,ESC,DBC AND PARKING BRAKE LIGHT ALL ON. I HAVE LOOKED THIS UP AND IT SEEMS THIS IS HAPPENING TO MANY OF THESE VEHICLES. I'M JUST WONDERING WHY A RECALL HAS NOT BEEN APPROVED, FOR ALL THESE SYSTEMS ARE SERIOUS SAFETY ISSUES. I'M BRINGING MINE TO THE DEALERSHIP MONDAY BUT WAS TOLD I WOULD MORE THAN LIKELY BE RESPONSIBLE FOR PAYMENT OF THIS PROBLEM.

2013 HYUNDAI SANTA FE SPORT CAUGHT FIRE ON 11/20/2018 ON RT81N HARRISBURG, PA. TOWED TO FAULKNER HYUNDAI WHO SAYS IT COULD TAKE UP TO 2 MONTHS FOR A HYUNDAI ENGINEER TO GET OUT TO ASSESS THE PROBLEM. CAN'T UNDERSTAND WHY A KNOWN PROBLEM HAS NOT CREATED A RECALL?? THEY ARE JEOPARDIZING CUSTOMERS LIVES. WE WERE DRIVING WHEN WE HEARD NOISE, PULLED OFF AND SAW SMOKE COMING OUT. MY HUSBAND USED WATER TO PUT IT OUT.

2013 HYUNDAI SANTA FE IS EATING OVER 1 QUART OF OIL EVERY THOUSAND MILES. CAR HAS 150000 ALL HIGHWAY MILES. PCV WAS REPLACED AND DID NOT REMEDY PROBLEM. CASE WORKER WAS VERY RUDE AND CUT ME OFF AFTER THEY SAID THEY WILL DO NOTHING TO HELP ME OUT. I DRIVE 900 MILE TO TAKE CARE OF ELDERLY FATHER AND NO LONGER TRUST THIS CAR. I STILL OWE MONEY ON IT AND DON'T KNOW WHAT TO DO. I'M SURE THIS IS ONE THAT HAS METAL SHAVINGS IN THE ENGINE.HYUNDAI REFUSED TO EVEN CHECK IT OUT. SHAME ON YOU HYUNDAI!