2014 HYUNDAI SANTA FE SPORT Complaints

I PURCHASED USED 2014 HYUNDAI SANTA FE SPORT ON 8/31/2016 WITH CASH. IN FEBRUARY 2018 WHILE DRIVING IN HIGH SPEED LANE ACCELERATING TO PASS THE RPMS WENT RED AND LOUD BANG, WITH SMOKE FILLING CABIN THROUGH VENTS. I WAS ABLE TO CROSS 3 LANES OF TRAFFIC RUN AWAY FROM CAR CALLED HYUNDAI 24HR TOWING. THEY QUICKLY PICKED ME UP AND CAR GAVE ME KEYS TO LOANER NO QUESTIONS ASKED, THEN IN1 WEEK THEY GAVE CAR BACK WITH BRAND NEW 2017 ENGINE. I WAS THRILLED. THEN ON JULY 10 DRIVING UP HILL SAW SMOKE IN REAR VIEW MIRROR GOING ABOUT 35 MPH. I WENT TO PULL OVER AND HEAD HOME BUT BRAKES WENT TO FLOOR AND POWER STEERING WAS SHOT. I WHIPPED IT INTO PARK AND LOOKED UP TO ENTIRE WINDSHIELD BLOCKED WITH BLACK SMOKE AND ORANGE FLAMES. I GRABBED MY PURSE AND COULDN'T GET OUT BECAUSE I HAD FORGOTTEN ABOUT SEATBELT. UNDID THAT GRABBED PHONE AND SPRINTED FOR MY LIFE AS THERE WERE NUMEROUS EXPLOSIONS. VEHICLE BURNED TO FRAME. IT WAS STILL UNDER BUMPER TO BUMPER WARRANTY BUT THE BUMPERS WERE GONE! THANKS BE TO GOD THAT MY HANDICAPPED HUSBAND HAD DECLINED TO COME WITH ME. I HAD A RENTAL FROM INSURANCE AT NO COST, HYUNDAI WANTS ALL PAPERWORK ON CAR WHICH BURNED WITH IT.

ON 7/17/18, MY SUNROOF SHATTERED WITHOUT WARNING, WHILE GOING THE SPEED LIMIT, 55MPH. THERE WERE NO CARS IN FRONT OF ME AND NOTHING ABOVE ME. THE GLASS PROJECTED OUTWARD, CONFIRMING THAT NOTHING FELL FROM THE SKY OR CAME UP FROM THE ROAD AS GLASS WOULD HAVE BLOWN DOWN OR TO THE REAR IF IT HAD BEEN IMPACTED BY AN OBJECT. I HAVE FILED A REPORT WITH HYUNDAI'S NATIONAL CUSTOMER SERVICE LINE AND FILING A COMPLAINT HERE IN HOPES SOMETHING IS DONE ABOUT THIS SCARY ISSUE. RESEARCH HAS SHOWN MULTIPLE REPORTS AND A LAWSUIT OF THIS HAPPENING, UNPROVOKED AND COULD CAUSE AN ACCIDENT OF SERIOUS HARM IF NOT INVESTIGATED. THANKFULLY THE LINER PROTECTED ME FROM THE FALLING GLASS AND THE CAR BEHIND ME SLOW DOWN AFTER THE EXPLOSION IF GLASS ALLOWING ME TO EXIT THE HIGHWAY SAFELY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS UNEXPECTEDLY HAPPENING TO THEM. CAR MANUFACTURERS NEED TO BE HELD ACCOUNTABLE.

AFTER DRIVING THE VEHICLE 15 MILES ON THE HIGHWAY, WE DROVE ON RESIDENTIAL STREET FOR ABOUT 1.5 MILES. AS I WAS TURNING INTO A PARKING STRUCTURE THE ENGINE STOPPED AND THE VEHICLE LOST POWER. I GLIDED THE VEHICLE TO A RED ZONE NO PARKING AREA ON THE STREET AND STOPPED THE VEHICLE. BLACK SMOKE QUICKLY APPEARED FROM UNDER THE HOOD AND FLAMES QUICKLY APPEARED. THE FRONT OF THE VEHICLE SOON BECAME ENGULFED IN FLAMES SHOOTING 4-6 FEET HIGH. THE FIRE DEPARTMENT ARRIVED AND SPRAYED THE FRONT OF THE VEHICLE WITH A FOAM FIRE RETARDANT. THEN THEY CUT THE HOOD LATCH AND OPEN THE HOOD. THE ENTIRE ENGINE COMPARTMENT, WINDSHIELD AND THE FRONT PASSENGER AREA WERE COMPLETELY DESTROYED. THE VEHICLE WAS MELTED TO THE STREET AND THE TOW DRIVER HAD TO SMASH IT LOOSE.

I RECENTLY PURCHASED THE CAR AND NOTICED THE BACK PASSANGER DOOR DOES NOT OPEN FROM THE INSIDE. THE LEFT SIDE OPENS FROM THE INSIDE BUT NOT THE RIGHT SIDE. I WAS INSTRUCTED TO TAKE IT TO A HYUNDAI DEALER TO SEE IF THEY COULD HELP. HAVEN'T DONE SO YET, BUT WANTED TO KNOW IF YOU COULD HELP FIRST WITH INSTRUCTIONS. VEHICLE WAS NOT IN MOTION AND MOTOR WAS TURNED OFF.

CAR ALARM SYSTEM REPEATEDLY AND RANDOMLY GOES OFF WHILE STATIONARY IN DRIVEWAY WITHOUT PROVOCATION OR INTERFERENCE OF ANY TYPE. REASON(S) UNKNOWN TO MECHANICS.

ENGINE LACKS POWER AND IS DANGEROUS TO DRIVE, ISSUE IS REPEATABLE WHEN IN ECO MODE AND ENGINE WILL LOSE ALL POWER AND TAKE 40 SECONDS OR MORE TO REACH 60MPH. HAPPENS IN NON-ECO MODE AS WELL. IF YOU TURN OFF VEHICLE AND TURN BACK ON, PROBLEM WILL GO AWAY FOR AWHILE AND RETURN. PEOPLE HAVE SAID IT IS AN ISSUE WITH THE ELECTRONIC WASTEGATE CAUSING THE ENGINE TO LOSE POWER AND BECOME DANGEROUS FOR TRYING TO ACCELERATE FROM A STOP INTO TRAFFIC/ TYPICAL CITY DRIVING. WE HAVE TAKEN IT INTO HYUNDAI 9 TIMES AND THEY HAVE REPLACED THE PCM, TURBO, PROGRAMMING AND VARIOUS OTHER THINGS TRYING TO SOLVE THE ISSUE AND THERE IS CURRENTLY STILL NO SOLUTION.

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RICART HYUNDAI IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE DEPOSITED INTO THE ENGINE, WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 82,000.

I OWNED A 2014 SANTA FE SPORT. IT WAS BLOWING BLACK SMOKE OUT OF THE EXHAUST. I WOULD BRING IT IN FOR AN OIL CHANGE AND THEY WOULD TELL ME THE OIL WAS BONE DRY. THEY COULD NOT SEE WHERE THE OIL LEAK WAS, I HAD NO SPOTS IN MY DRIVEWAY. THE LOW OIL LIGHT NEVER CAME ON. THE TIME BETWEEN OIL CHANGE AND NO OIL LEFT WAS ABOUT 3 WEEKS. I BROUGHT IT IN, THEY TOLD ME I HAD AN OIL CLOG AND NEEDED A NEW MOTOR. I FILLED IT WITH OIL AND DROVE IT HOME. THE NEXT DAY I WAS DRIVING IT TO MY MECHANIC, STOPPED AT A CONVIENANCE STORE ON THE WAY. SHUT OFF THE MOTOR, WHILE IN LINE, SOMEONE YELLED, "YOUR CAR IS ON FIRE" I LOOKED OUT IT WAS FULLY INGOLFED FROM THE PASSENGER SIDE UNDER THE HOOD. A COMPLETE LOSS, AND HYUNDAI WOULD NOT STAND BEHIND IT. 3 MONTHS LATER, GOT A "RECALL NOTICE" SAID "ENGINE" THE HYUNDAI HAD 42 THOUSAND MILES. EVERY WHERE I LOOK FOR A RECALL NOTICE ON THIS VEHICLE CAN'T SEEM TO FIND THE ONE I AM REFERENCING EXCEPT ON THIS SITE. AFTER 17 ENGINE COMPLAINTS, WHY ARE THERE NO INVESTIGATIONS, OR CLASS ACTION SUITS? OH AND THE "BLUE LINK" MONTHLY REPORTS NEVER REPORTED ANYTHING WRONG. EVEN AFTER THE FIRE, THE REPORT REPORTED THAT ALL SYSTEMS WERE GOOD EVEN MY TIRE PRESSURE. FUNNY, BECAUSE I WATCHED THOSE BLOW UP!

ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.

ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.