2013 HYUNDAI SANTA FE SPORT Complaints

GOING APPROXIMATELY 70 MILES AN HOUR ON THE HIGHWAY AND THE CAR JUST SHUTS DOWN. AFTER COASTING TO THE SIDE OF THE ROAD I TRIED TO RESTART THE CAR TO WHICH IT TURNED OVER BUT WAS KNOCKING SO I IMMEDIATELY SHUT DOWN THE CAR AND CALLED A TOWING COMPANY BUT I WAS 300 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE INCIDENT OCCURED. AFTER GETTING THE VEHICLE HOME AND TAKING IT TO THE HYUNDAI DEALERSHIP I WAS TOLD THAT IT FIT THE CRITERIA OF A RECALL 17V226000 NHTSA HOWEVER IF THERE WAS ANY SIGN OF SLUDGE IN THE MOTOR DURING INSPECTION THEY WOULD NOT REPLACE OR FIX THE ISSUE. I WAS ALSO TOLD THE ONLY FIX THEY OFFERED FOR THE RECALL WAS TO CHANGE THE OIL AND FILTERS IF THE CAR WASNT EXPERIENCING THE KNOCKING NOISE. I JUST HAD MY CAR OIL CHANGED AND FILTER CHANGED 2 MONTHS BEFORE THE INCIDENT AND HAVE TRAVELED LESS THAN 1500 MILES. THE CAR CURRENTLY HAS 90600K MILES.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO WESTSIDE HYUNDAI (904-384-0050, LOCATED AT 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED; HOWEVER, THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO LARSON HYUNDAI (7601 S TACOMA WAY, TACOMA, WA 98409, 253-474-0621) WHERE THE TECHNICIAN STATED THAT A DIAGNOSTIC TEST WOULD BE DONE AND THE RESULTS WOULD BE SENT TO THE MANUFACTURER FOR ADVICE. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND STATED THAT THE DEALER DID NOT PROPERLY HANDLE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) LAST DECEMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,176.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE BATTERY AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.

HYUNDAI IS UNABLE TO TRANSFER OWNERSHIP WHEN YOU BUY A USED VEHICLE IN REFERENCE TO THE BLUE LINK CONTROLS. THE ORIGINAL OWNER WILL MAINTAIN REMOTE CONTROL OF THE DOOR LOCK/UNLOCK FEATURES AS WELL AS REMOTE START AND STOP FUNCTIONS. YOU WILL BE UNABLE TO PURCHASE THE SAFETY FEATURES AND UNABLE TO CONTACT EMERGENCY SERVICES SHOULD THE NEED ARISE. I AM ABLE TO PROVIDE FULL EMAIL CONVERSATIONS WITH HYUNDAI BLUE LINK WHERE THEY HAVE BEEN COMPLETELY UNHELPFUL UP TO THE POINT THEY STOPPED COMMUNICATIONS WITH ME BY IGNORING MY REPEATED INQUIRIES. I DO NOT KNOW WHO TO FILE A VEHICLE COMPLAINT WITH. I HAVE BEEN TRYING TO GET THIS FIXED SINCE I BOUGHT THE VEHICLE 9 MONTHS AGO.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. KOLAR HYUNDAI (4766 MILLER TRUNK HWY, HERMANTOWN, MN 55811, (218) 733-0200) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

DRIVING DOWN THE HIGHWAY AT 70 MPH THE CAR STALLED AND THEN TURNED OFF COMPLETELY. NO POWER BRAKES, NO POWER STEERING. LUCKILY I WAS DRIVING AND WAS ABLE TO COAST OF THE ROAD AND DOWN A RAMP. CAR FAILED TO RE-START OR TURN OVER. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 3 HOURS IN 100 DEGREE HEAT WAITING FOR HELP. I WILL NEVER BUY ANOTHER HYUNDAI. NHTSA PLEASE DO SOMETHING ABOUT THESE FAULTY MOTORS...SOMEONE WILL GET KILLED IF THEY HAVE NOT ALREADY BEEN. HYUNDAI LOOKED AT THE CAR AND SAID THEY WILL REPLACE THE MOTOR UNDER WARRANTY.

SANTAFE WON'T START. EVERYTHING COMES ON DASH AND RADIO AND AC BUT CAR WON'T EVEN TURN OVER. I TALKED TO A MECHANIC WHO SAID THIS HAS BEEN A REACURING PROBLEM. JUST WONDERING WHY NO RECALL IF IT KEEPS HAPPENING. I CAME HOME AND WHEN I TRIED TO LEAVE IT WOULDN'T START. WAITED AND IT STARTED. THEN I GOT UP THE NEXT DAY AND AGAIN WON'T START.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO HYUNDAI OF SOMERSET (5090 HWY 27, SOMERSET, KY) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE 89,000. *TT

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI DEALER (KERRY HYUNDAI, 6149 HOPEFUL CHURCH RD, FLORENCE, KY 41042, 888-904-1382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.