2017 HYUNDAI SANTA FE SPORT Complaints

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.

I had to replace my engine at approximately 111,000 miles. Prior to replacing the engine, the car required frequent oil changes prior to the 3,000 mile time frame. I took it to the Hyundai dealership but they said because it wasn't this specific issue, it wasn't covered under the special extended warranty. The car received regular oil changes and maintenance. I had to take the car to another maintenance shop to have the car repaired.

The car burns oil excessively. I have never had to change my oil, because there is never any oil left. I can fill the engine with oil and check it a week later and it will be low. I have checked underneath the car when it has been sitting and there is no evident leak. This car goes through oil very quickly. There is a recall on this vehicle for an older year for the same exact issue I am having, but not a recall on this year of this vehicle.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of the NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, upon taking the vehicle to the dealer, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle had problems with oil consumption. I took it to Hyundai of Metairie and tried to tell them about the problem. They told me that they could not find an oil consumption issue, topped off my oil and then let me leave when I brought it back to them after an oil change that lost all of my oil in less than a month with no residue on my driveway and no obvious leak now they are telling me they will not fix my vehicle because I’m not the original owner of the vehicle, but I bought the Hyundai from Hyundai a Metairie and they did not disclose the information of oil consumption to me once I purchased a vehicle, so that technically is considered vehicle fraud. The lack of knowledge about the oil consumption at purchase was where they went wrong and now that there is a serious issue that will not stop and it is just outside of warranty even though I brought it to them several times before the warranty now they will not honor it. This recall on this issue has cost me thousands of dollars on a vehicle that will eventually give me engine failure.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and then turned off independently. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the oil level was low, and a quart of oil was added. The contact then stated that on another occasion while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was then taken back to the dealer where another quart of oil was added. The contact was then advised by the dealer that an oil consumption test would be performed, and the contact was advised to drive the vehicle for 1,000 miles, and a tamper seal was placed on the vehicle. The contact stated that after driving 1,000 miles, 2 ½ quarts of oil had to be added to the engine. The vehicle was taken back to the dealer. The contact was concerned for her safety while driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of a highway. The contact stated no warning light was illuminated. The contact stated that she was able to restart the vehicle however, the check engine warning light became illuminated. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.

Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.