2013 HYUNDAI SANTA FE SPORT Complaints

SUV STALLED OUT ON EXPRESSWAY AT 50MPH. THE ENGINE MADE A LOUD TAPPING NOISE THEN ENGLINE AND OIL LIGHT APPEARED ON DASHBOARD. I COASTED DOWN THE EXIT RAMP NEARLY BEING HIT BY MERGING TRAFFIC. THE BRAKES BECAME HARD AND COSTED TO STOP SIGN. I WAS ABLE TO GET TO NEXT BLOCK TO MY HOME BY PLACING CAR IN PARK AND RESTARTING . THE ENGINE AT THIS POINT SOUNDS LIKE A WOODPECKER TAPPING ON WOOD. MY VEHICLE HAS BEEN TOWED TO DEALERSHIP AND AWAITING WARRANTY REPAIR.AUTHORIZATION. THIS EVENT MIRROR THE RECALL ISSUED BY HYUNDAI AND NHTSA#17V-226. I TOOK THE CAR IN FOR THIS RECALL AND WAS TOLD 30MIN LATER THAT MY ENGINE WAS AFFECTED. I FOUND OUT THAT THEY SHOULD HAVE TAKEN MY CRANKCASE OFF NOT JUST DO AN OIL CHANGE. I AM STILL WAITING ON WORLD HYUNDAI TO INSPECT MY VEHICLE.

WHILE VEHICLE PARKED, THE SUNROOF SPONTANEOUSLY EXPLODED. THERE WAS NOTHING CONTRIBUTED TO THE EXPLOSION, NOTHING HIT THE SUNROOF IT JUST LOOKS LIKE IT BULGED OUT AND SHATTERED. GLASS FELL INSIDE THE VEHICLE ON DRIVER

THE REAR AND FRONT SUSPENSION MAKE A NOISE EVEN WHEN THE CAR WAS STATIONARY. EVEN WHEN THE DOORS ARE CLOSING, THE NOISE CAME OUT FROM THE SUSPENSION. IT'S BEEN THIS WAY FROM THE BEGINNING OF DRIVING MY CAR.

PURCHASED 2013 SANTA FE SPORT IN JAN 2018, WITH 60K MILES. 7K MILES ADDED, TO DATE. MAY 2018, DROVE THROUGH A CAR WASH, WATER ENTERED THE CAB THROUGH A SEAL ABOVE THE DASHBOARD. HYUNDAI SERVICE INVESTIGATED, REPLACED MOON ROOF SEAL, AND THEN REPORTED THAT THE MOON ROOF SEAL WAS NOT THE CAUSE, FURTHER INVESTIGATION NEEDED, AT A COST, TO US, OF $400. WE RESPECTFULLY DECLINED. WATER ENTERING THE VEHICLE, DURING A HEAVY RAIN, COULD PROVE TO BE VERY DANGEROUS. 6/02/18, MERGED ONTO HIGHWAY, SPEED OF 75 MPH, 9:45 AM, CLEAR SKIES, FAIRLY MODERATE TRAFFIC. WITHOUT WARNING, ENGINE LOST ALL POWER, ATTEMPTED TO ACCELERATE, NEGATIVE RESULTS, NON-RESPONSIVE. VEHICLE BEGAN TO SLOW, TURNED HAZARD WARNING LIGHTS ON, AND COASTED TO THE NEXT EXIT. THERE WERE APPROXIMATELY 4 CARS BEHIND ME WHEN I LOST ENGINE POWER. FORTUNATELY, I WAS ABLE TO SAFELY EXIT, THE FREEWAY, AND COAST DOWNHILL, TO A NEARBY CHEVRON STATION, WITHOUT CAUSING A MAJOR ACCIDENT. (WOULD MY WIFE OR CHILDREN HAVE BEEN AS FORTUNATE?) TURNED THE VEHICLE OFF AND THEN ON AGAIN. THE VEHICLE HAD ELECTRICAL POWER AND INITIATED A SELF CHECK, RESULTS UNKNOWN. THE CHECK ENGINE WARNING LIGHT/BATTERY LIGHT/OIL LIGHT WERE ALL VISIBLE ON THE DASH BOARD. WHILE THE VEHICLE WAS PERFORMING A SELF DIAGNOSTIC TEST...A CLOUD OF SMOKE/BURNING SMELL EMITTED FROM THE AC VENT LOCATED NEAR THE RADIO. VEHICLE WAS TOWED TO THE HYUNDAI DEALER, WHERE PURCHASED. A DIAGNOSTIC CHECK AND VISUAL INSPECTION REVEALED THAT THE ENGINE HAD SEIZED AND WAS RELATED TO PREVIOUS ENGINE RECALL. PROBLEM: MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE, THIS COULD RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. FIX: DEALERS WILL INSPECT THE ENGINE AND REPLACE THE ENGINE SHORT BLOCK, AS NECESSARY, FOR FREE. DANGEROUS, BUSY HIGHWAYS, HIGH SPEED.... FATALITIES PROBABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE. THE DEALER (JOE MACHENS HYUNDAI, 1300 VANDUVER DR, COLUMBIA, MO 65202) STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

WE TOOK OUR 2013 HYUNDAI SANTA FE SPORT VIN #[XXX] INTO SHAWNEE MISSION HYUNDAI ON APRIL 16TH, 2018, AS THE INSTRUMENT PANEL CLUSTER WENT OUT ON THE VEHICLE WHILE WE WERE DRIVING IT, WE HAD PULLED OUT OF A PARK ON TO A STREET THAT IS HEAVILY TRAVELED AND IT MADE THE SHUT DOWN NOISE AND THE INSTRUMENT PANEL WENT BLACK. WE PULLED INTO A PARKING LOT, BECAUSE I WASN'T SURE IF THE CARE WAS STILL RUNNING OR NOT. I PUT IT IN PARK AND TURNED IT OFF AND ON AND IT WAS STILL BLACK. THE CAR WAS LOCKED INTO THE PARK POSITION AND WE COULDN'T GET IT OUT. WE CALLED AAA AND THEY SENT A TOW TRUCK DRIVER OUT. HE SHOWED ME HOW TO USE THE KEY INSIDE THE FOB TO GET IT OUT OF PARK AND SAID TO IMMEDIATELY TACK IT TO THE DEALERSHIP TO BE FIXED AS THIS WAS A SERIOUS SAFETY HAZARD. WE HAVE BEEN WORKING WITH A SERVICE REPRESENTATIVE NAMED [XXX] FROM THE DEALERSHIP. ACCORDING TO MIKE, THEY ORDERED A REPLACEMENT PART THAT ARRIVED LAST WEDNESDAY AND IT HAD A BROKEN PIECE ON IT, SO THEY ORDERED ANOTHER ONE. IT ARRIVED ON FRIDAY AND AFTER INSTALLATION, ON SATURDAY OUR CAR STILL WAS NOT WORKING PROPERLY. WE FINALLY GOT OUR CAR BACK FROM THE DEALERSHIP ON APRIL 27TH AND THE PANEL WENT OUT AT 12:30 ON APRIL 29TH AFTER GOING THROUGH AN INTERSECTION AND STOP LIGHT. WE TOOK IT BACK TO THE DEALERSHIP ON APRIL 30TH AND GOT IT BACK ON MAY 4TH AND THE PANEL WENT OUT ON MAY 5TH AT 11:00 AFTER PULLING INTO A PARKING SPACE. WE TOOK IT BACK TO THE DEALERSHIP TODAY, MAY 7TH. THIS PARTICULAR CLUSTER GOING OUT IS A SERIOUS SAFETY HAZARD AND WONDER IF YET ANOTHER RECALL NEEDS TO GO OUT? SO ON APRIL 26TH I OPENED A CASE FILE WITH HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT, BUT HAVE YET TO TALK TO THE CASE WORKER. SHE CALLED AND LEFT A MESSAGE, I RETURNED HER CALL AND LEFT A MESSAGE AND EMAILED HER TO CALL ME TODAY AT 4:00 CST AND SHE DIDN'T CALL. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A PARKING LOT. THE CONTACT TURNED OFF THE ENGINE, INSPECTED THE VEHICLE, AND WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO NEMET MOTORS USED CARS (150-02 HILLSIDE AVENUE, JAMAICA, NY 11432, (718) 291-6900), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,512.

THERE IS A RUMBLING NOISE AFTER COMPLETING A TURN, GENERALLY LEFT HAND TURNS. ALSO, DURING THE TURN, THE ENGINE OIL LIGHT COMES ON AND GOES OFF

WHILE IN REVERSE BACKING CAMERA SCREEN BLACKS OUT FOR SEVERAL SECONDS WHILE CAR IS BACKINGA. (EVERYTIME)